RBM of Alpharetta

Exceptional experience We ended up at RBM of Alpharetta because we had found a used car we wanted in their inventory. I sort of expected to be treated as less important beca We ended up at RBM of Alpharetta because we had found a used car we wanted in their inventory. I sort of expected to be treated as less important because we weren't shopping for a new car and the used car was a Ford, not a Mercedes. I couldn't have been more pleased with the experience. Everyone treated us with respect from our sales person to the manager and the financial manager. We got a great deal on a great car without any hassle. I'd go back and I will recommend them to others. More

Five star service RBM of Alpharetta is the best dealership that I have ever been to! The receptionist and everyone there is so nice! My sales person, Reza Azizi, is o RBM of Alpharetta is the best dealership that I have ever been to! The receptionist and everyone there is so nice! My sales person, Reza Azizi, is one of the nicest people that I have ever met. He does not just sell me a car and leave me hanging...He makes sure I have a great service experience and takes very good care of me! I'm so grateful to Reza! More

Professional Sales Staff that you can talk to. My wife and I settled on a particular vehicle and started our internet search. I asked for information from three dealerships. Two responded via ema My wife and I settled on a particular vehicle and started our internet search. I asked for information from three dealerships. Two responded via email but only Vadim Russu of RBM of Alpharetta called me to answer my questions and professionally guide me through negotiations. Vadim corresponded with me on my trade-in and we arrived at a fair price. We drove 370 miles to complete the sale and while we were at RBM of Alpharetta we were warmly welcomed and graciously assisted. The dealership that did not call us was only 26 miles from our home. More

Great Shopping Experience - worth the drive After having my car totaled by a teenager who was texting and driving, I looked over three states for a replacement. A friend advised me to avoid Atl After having my car totaled by a teenager who was texting and driving, I looked over three states for a replacement. A friend advised me to avoid Atlanta as it had been associated as a dumping ground for bad used cars and unsavory dealerships. However, I took a chance and found a Mercedes in immaculate condition online with RBM. I live in Columbia, SC and several things made me drive seven hours round trip. First, the dealership rating on several reputable sites was incredible with very impressive comments from folks. And Vadim (my sales rep) was professional and made the overall experience very satisfying. Once there, I was treated exactly the way I would expect - professionally and with great care. The dealership was immaculate, the management team met with me and took the time to say hello. If in the market again, RBM of Alpharetta would be my first choice even though I am over 225 miles away. David Salley More

Very efficient! Our purchasing experience was great! The entire transaction was very easy and went smoothly. Ron Devalle showed us cars that met our criteria and we Our purchasing experience was great! The entire transaction was very easy and went smoothly. Ron Devalle showed us cars that met our criteria and we quickly made a decision. The amount given to us for our trade was reasonable and explained in detail by Ron and Neil Turrey. Sharon Thompson was quick and thorough with our paper work and Diane Evens did a great job in explaining the car's computerized operations. Wonderful experience. More

2015 GLK I had a very pleasant, quick, and easy experience purchasing my GLK. Ron, Sharon, and Diane were very professional and helpful. I had researched sev I had a very pleasant, quick, and easy experience purchasing my GLK. Ron, Sharon, and Diane were very professional and helpful. I had researched several dealerships and found the exact car I wanted at RBM. More

Car buying experience at it's best! I don't normally leave reviews, but I simply can't help myself. I purchased a Certified Pre-Owned 2014 C250 at RBM Mercedes Benz of Alpharetta and my I don't normally leave reviews, but I simply can't help myself. I purchased a Certified Pre-Owned 2014 C250 at RBM Mercedes Benz of Alpharetta and my sales consultant Bill Favini was awesome. I was extremely impressed by his attentiveness and knowledge of the car. During the process I was introduced to a few other team members, Diane Evans and Lisa Brennan, which both gave top-notch service just as Bill. I have purchased cars from other dealerships before and I have never felt so ecstatic about my purchase and experience. Thanks for making my car buying process so easy and professional. More

Great Experience at RBM of Alpharetta I had a great experience buying a Smart car from RBM last Saturday. I inquired about the car via email. A few minutes later I received a response from I had a great experience buying a Smart car from RBM last Saturday. I inquired about the car via email. A few minutes later I received a response from Fabian Tafur. During the following hour Fabian and I exchanged a couple of other emails that lead to the sale. Fabian was very responsive and answered all my questions. He passed my information to the financing dept who in turn approved me for a loan. Fabian also suggested that I send him a copy of my driver's license and insurance info so he would have all paper work ready for me when I showed up. When I arrived at the dealership, the car was already detailed and ready to go. Fabian and the financing lady made my process so smooth such that it took only a few minutes to have all paperwork done. I was so happy with the experience and would definitely recommend RBM and Fabian to my friends. More

Great Experience! Simple. Easy. Pleasurable. My wife and I purchased a new car this week from RBM of Alpharetta. It was truly a pleasure working with Andy Sayers throughout the entire process. My wife and I purchased a new car this week from RBM of Alpharetta. It was truly a pleasure working with Andy Sayers throughout the entire process. Prior to this experience, buying a car has never been something we looked forward to doing due to being pressured to make decisions or due to the negotiation process. Our experience with Andy was easy, simple, quick and an entirely pleasant experience from beginning to end. We never felt any pressure to do anything. The negotiation process was nonexistent as the initial offer price was very fair based upon my research (TrueCar). Late in the process when I expressed possible concerns about one aspect of the vehicle, Andy said it wouldn't be any problem at all if we changed our minds (we didn't) as they wanted us to be completely satisfied with our decision. I could tell that he was sincere. This is how car buying should be and this is how it was for us working with Andy. We will definitely ask for him when we are ready to purchase another car and recommend him to friends without hesitation. More

Wonderful Buying Experience! I am a first time MB buyer, and I can only highly recommend Ron Delvalle attention and service. Pleasant experience with staff member who handled the I am a first time MB buyer, and I can only highly recommend Ron Delvalle attention and service. Pleasant experience with staff member who handled the purchase of this awesome vehicle! More