RBM of Alpharetta

Great cars, great people, making shopping for a new vehicle Wanted to share a great experience with RBM of Alpharetta... We had received a recommendation to work with Bill Favini at RBM when we were looking for Wanted to share a great experience with RBM of Alpharetta... We had received a recommendation to work with Bill Favini at RBM when we were looking for a new vehicle. Bill made shopping for a car a really easy and enjoyable process. When we needed information, he has been right there to provide it, without being pushy or overwhelming. We picked up our GLA45 AMG yesterday and love it. Thank you Bill ! And thank you RBM Alpharetta. More

An easy choice Buying a new cr is never an easy experience, especially when you go to the dealer just to see the models available and understand better the cars, the Buying a new cr is never an easy experience, especially when you go to the dealer just to see the models available and understand better the cars, their specification and options. It is not easy unitl you meet Bill Favini, he really took the time to expalin the cars in simple terms and help us test and experience the cars without any pressure. In fact our goal was to buy a bigger car and with Bill support and knowledge we decided that the '16 E400 Coupehad really all we wanted and then some. Bill's explanation brought it all home for us and the decision was clear. Bill facilitated the purchasing process until we drove the new car home later that afternoon feeling really good about the car and our purchase. I highly recommend you ask for Bill when you viist RBM of Alpharetta, He is rated a 10 in my book. Naturally the dealership is just the same, jsut as good with a focus on complete guest satisfaction. It is the way to go to buy a new Mercedes. More

Great people and great prices! I have bought several cars from this Dealer - RBM Alpharetta I will not go anywhere else. It is always tough to get the price you want but by their I have bought several cars from this Dealer - RBM Alpharetta I will not go anywhere else. It is always tough to get the price you want but by their understanding and my repeat customer I am devoted Ramona, I have referred her to others and I know she got at least one customer She helps you through all steps and even sends new update offers after a few years. Yep! She knows I am a Mercedes at heart customer. Thanks Ramona for a great Job! Victoria keeps my car up to date and answers any questions that I have I am not a good planner but her door is always opened! Thanks Victoria! Ms. Krupp More

First Mercedes Benz. I had been looking for 1 1/2 years to find a Mercedes. I decided to check the internet for RBM of Alpharetta and saw what I wanted. I don't buy used I had been looking for 1 1/2 years to find a Mercedes. I decided to check the internet for RBM of Alpharetta and saw what I wanted. I don't buy used cars but the one I bought was a 2014 c class 250 with 10, 606 miles. The sales person Derrick Wynn was a delight to deal with. Although I disagreed with the amount of trade-in value for my car, I was convinced that the deal was ok. I prefer buying on the internet but this was just about the same. No real hassles. More

Thank you, Fabian!!! :) When I decided I was in the market for a C300, I knew I had to use RBM of Alpharetta because my Mom has happily purchased three vehicles from them and When I decided I was in the market for a C300, I knew I had to use RBM of Alpharetta because my Mom has happily purchased three vehicles from them and raved about her experience. Even with already high expectations, they were most definitely exceeded. I was lucky enough to work with FABIAN TAFUR, whose service was EXCEPTIONAL and helped me find the EXACT car I wanted. He took me to test drive it, was able to answer every question I had after that and moved me into the buying process at my speed without pressure. I think it is very important to highlight how he quickly he perceived my needs as a buyer and adapted to them. He has AMAZING customer service skills, is extremely KNOWLEDGABLE and, overall, was a JOY to work with. I would highly recommend this dealership to family, friends and anyone else I know and would even more highly reccomend working with FABIAN TAFUR! More

Awesome Service!! The service at RBM of Alpharetta is awesome!! Ramona is the kindest person in the world. Making me happy was the #1 concern of everyone involved from The service at RBM of Alpharetta is awesome!! Ramona is the kindest person in the world. Making me happy was the #1 concern of everyone involved from sales to finance to service. I would highly recommend this dealership!! Thanks for everything. More

Great experience Thanks to Dan Berry for making my car buying experience so enjoyable! I've dealt with my share of car dearlerships in the past and I just have to say Thanks to Dan Berry for making my car buying experience so enjoyable! I've dealt with my share of car dearlerships in the past and I just have to say I much I appreciated the professionalism and friendliness of Dan and his colleagues at RBM of Alpharetta. The CPO C class 250 I purchased is incredible and with the help of Dianne and Lisa, the entire transaction was flawless and perfect. I couldn't be happier and I'm VERY pleased to have made the decision to drive all the way accross North Georgia to see the folks at RBM of Alpharetta. If you're in the market for a new or CPO Mercedes, do your yourself a huge favor and come see Dan. You will not be dissappointed! More

Deal over the phone done seamlessly! Portia G. is the BEST! I am so thankful that I not only found Portia Gibbs but RBM of Alpharetta all together. Every staff member was wonderful, I was treated with the utmos I am so thankful that I not only found Portia Gibbs but RBM of Alpharetta all together. Every staff member was wonderful, I was treated with the utmost respect and the process was completely painless. I drove from Columbia, SC and was not disappointed. Portia was amazing and had everything ready for me when I got there. All I did was sign the papers and was off in my CPO 2012 C250 that I absolutely love. I completely trust this dealership and will definitely do business with them again! More

Enjoyable Experience We want to commend the team at RBM Alpharetta for the car buying experience we had with purchasing our G Wagon last weekend. Ron Delvalle made it an e We want to commend the team at RBM Alpharetta for the car buying experience we had with purchasing our G Wagon last weekend. Ron Delvalle made it an enjoyable experience and made sure we understood all options available at the dealership. We both dread the car buying process but with the help of Ron and Carol Duster who prepared all the paperwork at the end of the transaction it ended up being an enjoyable day for my wife and I. More

Bill F was the best! Couldn't be happier w/my CPO 2013 C300 but was especially pleased w/the superior service we received from Bill Favini from start to finish. Driving up Couldn't be happier w/my CPO 2013 C300 but was especially pleased w/the superior service we received from Bill Favini from start to finish. Driving up from Florida on a tight schedule Bill had the car ready to go when we arrived, he stayed on top of things from the moment we walked in the door to try & expedite our purchase so we could make it home in time for a family function. Bill was so personable, very knowledgeable & truly a professional on every level. The fact that we probably passed 4 other dealerships on the way to RBM of Alpharetta should say it all! If you're in the market for a new or used Benz, do yourself a favor & give Bill a call. More