RBM of Alpharetta

Excellent Buying Experience and Customer Service I experienced excellent customer service throughout my buying experience. We were greeted by the General Manager (David Ellis) the moment we stepped o I experienced excellent customer service throughout my buying experience. We were greeted by the General Manager (David Ellis) the moment we stepped on the car lot. My salesperson, (Ramona Razavi) was extremely professional and genuine. She went the extra mile to assure I had the exact vehicle I wanted. It was a pleasure working with her. I recommend working with Ramona Razavi anytime. More

LIKE BUYING A CAR FROM A FRIEND My title says it all. Dan Berry is my salesman, but I cringe at using the "S" word to describe Dan. In fact, I wouldn't describe anybody at RBM of A My title says it all. Dan Berry is my salesman, but I cringe at using the "S" word to describe Dan. In fact, I wouldn't describe anybody at RBM of Alpharetta, all the way from General Manager David Ellis to my Service Advisor, Teresa Cox, as anything but a friend. Dan really puts you at ease and clearly has your best interests and you satisfaction as his goals - and he delivers in grand style. Even when my car is in for service, Dan calls to make sure everything is OK. Every time I buy another car from RBM of Alpharetta (4 now), I think it was the best experience ever. I am loving my most recent S550 acquisition. Thanks Dan! More

Perfect Buying Experience From the moment we walked in we were greeted with the utmost professionalism. We had the pleasure of working with Neil Turry who guided us through th From the moment we walked in we were greeted with the utmost professionalism. We had the pleasure of working with Neil Turry who guided us through the process and helped us find the perfect vehicle for our family. The process was so smooth we returned 2 days later and purchased a second vehicle from him! If you are looking for no nonsence, a good deal, and professionalism I highly recommend Neil Turry. More

Excellent used car buying experience A great experience working with Andrew on the purchase of a used Infiniti. Most of our communication was through email since we live in SE Alabama. A great experience working with Andrew on the purchase of a used Infiniti. Most of our communication was through email since we live in SE Alabama. Andrew was very helpful in answering all of our questions prior to making the trip to Alpharetta. Once there he was very knowledgeable about the vehicle even though it was not a Mercedes. There were a couple of items that we asked if they could be addressed. Andrew worked to make it happen and we couldn't be more pleased. My first comment to my wife upon leaving was that I could easily see myself returning to RBM to make a car purchase in the future. Every staff member that we dealt with were helpful and professional. Even the finance process was quick and Carol was very friendly, helpful, and like everyone else, professional. In all, a wonderful experience. More

Best Car Buying Experience Portia Garard made my experience so pleasant and hassle free. Im so happy with my decision to purchase my first Mercedes Benz from RBM of Alpharetta. Portia Garard made my experience so pleasant and hassle free. Im so happy with my decision to purchase my first Mercedes Benz from RBM of Alpharetta. Thank you again. More

Perfect Service & Buying experience The staff is always professional and helpful. I have never been let down with any service or repair and never inconvenienced. I cannot say enough abou The staff is always professional and helpful. I have never been let down with any service or repair and never inconvenienced. I cannot say enough about this dealership and Mercedes in general. More

Great Experience! First time Mercedes buyer. Bill was professional, courteous and fun to work with. Put me in just the right car for me! The entire team is great! First time Mercedes buyer. Bill was professional, courteous and fun to work with. Put me in just the right car for me! The entire team is great! More

Wonderful Auto Purchase Experience, Thanks to Ron Delvalle I purchased an E350 this week. I met Ron a couple of months ago as I started researching various cars including: Lexus, Audi, Infiniti, etc. I did I purchased an E350 this week. I met Ron a couple of months ago as I started researching various cars including: Lexus, Audi, Infiniti, etc. I did some research prior to my visit. However, not really knowing a thing about Mercedes, Ron was very patient and introduced me to all options. I was very impressed with the facility, the receptionist, and the professionalism with which I was treated. This experience was the antithesis of being with a used car salesman as I had even experienced with Lexus. There is no hard sell approach. I felt that the honesty with which he discussed pricing was most reassuring. Even once I had semi decided on the luxury model, he suggested I drive the sport one again just to make sure. AND, I did change my mind after driving it the second time. I would highly recommend Ron as a salesperson. He is professional, aims to please, patient, understanding, and thoughtful. By the way, I owned the Lexus LS460 and did not return to purchase another one. More

David Wang-RBM Superstar! We recently bought our second Mercedes in three months thanks to Mr.Wang. I guess I could just end my review right there... We shopped around for th We recently bought our second Mercedes in three months thanks to Mr.Wang. I guess I could just end my review right there... We shopped around for this car as well as the last, but there wasn't a dealership in the area that compares; although we thought we should give them a chance. It just proved how great we have it working with David at RBM in Alpharetta. Love the welcoming showroom, great cars, convenient drinks and snacks, and of course David's insights, expertise and no-hassle way of doing business. Looking forward to our next car knowing we won't be wasting any time looking elsewhere. More

First Class Experience- Thank you Reza! From the time we set foot inside the showroom to the time we drove our new vehicle off the lot we were treated 'first class'. It was (hands down) the From the time we set foot inside the showroom to the time we drove our new vehicle off the lot we were treated 'first class'. It was (hands down) the best experience at a car dealership we have ever had and we have visited many dealerships as we both like to change vehicles every 2 to 3 years. At RBM of Alpharetta everyone is cordial and everyone walks around with a smile. That goes a long way. The dealings were open, honest and upfront. And there was never any pressure at any one point. What a great way to buy a car! Thank you RBM of Alpharetta especially Reza for making the deal happen!!! More