RBM of Alpharetta

Wonderful people great service The best experience I could imagine. The people were extremely nice and helpful. They stayed after hours to make sure I got the best deal and the ex The best experience I could imagine. The people were extremely nice and helpful. They stayed after hours to make sure I got the best deal and the exact car I wanted. More

Best Experience Ever!! As a rookie, this was my first Mercedes Benz purchase. My husband decided to give me an upgrade from my Toyota Camry and it was truly a smooth transit As a rookie, this was my first Mercedes Benz purchase. My husband decided to give me an upgrade from my Toyota Camry and it was truly a smooth transition. I had spent the day shopping around online, and went to two dealerships not far from where I live but didn't feel very welcomed there and the salesman was not very friendly. So my last call of the day was to RBM of Alpharetta and Bill Favini picked up the phone and answered all of my questions very professionally. Bill was extremely helpful and informative all in just one phone call. By the time we had arrived to the dealership (3 days later) I already felt like I had known Bill for years. He was more than a sales man, he was the friend that we needed at the time. Thanks so much Bill and to your entire team! Phinda Hillmon More

Professional Sales and Service I recently purchase my second MB at RBM Alpharetta. I had the great pleasure of working wiht Fabian Tafur in the sales department. I was shopping for I recently purchase my second MB at RBM Alpharetta. I had the great pleasure of working wiht Fabian Tafur in the sales department. I was shopping for a pre-owned ML or E class with a list of specific features, color, miles etc. Fabian was extremely professional in his method of follow up and was excellent in his efforts to find the ideal vechilce for me. His honesty and thorough approach to my request was traits that made me feel he was looking after my best interest insteady of just trying to sell me a car. I have found many dealerships and sales people are just trying to sell you what they have in stock without listening to the customers wishes and needs. Fabian's approach to professional salemanship is why in continued to be patient with allowing him to find me the ideal car instead of finding another dealership that may already have the car that I was looking for. More

Professional Sales and Service Support I have continued to be a customer for the last 5 + years at RBM Atlanta. I have been so impressed with RBM's prompt and thorough service center with I have continued to be a customer for the last 5 + years at RBM Atlanta. I have been so impressed with RBM's prompt and thorough service center with excellent service advisors and mechanics that service your automobile in a most effecient way. Joe Neeley and Teresa Cox have been extraordinary in assisting me with my service needs with their team of well trained mechanics. I have always had great confidence in all the mechanics that I have had the pleasure of interfacing with in the service center. They are highly trained to identify and repair any service needs that may arise with my vechicle. I had the pleasure of buying another MB last week from Fabian Tafur. Fabian sales approach was very professional and honest regarding the pros and cons of the different models that I was considering. His thorough, but not pushy, follow up with my search for a specific vechicle was extraordinary. The overall approach from RBM Alpharetta regarding customer service makes me feel loyal to future automobile needs when I consider purchasing a new automobile. More

Ron is the best one I just bought my brand new E350 from RBM of Alpharetta and cannot be more pleased. Ron was my sales representative; he was very thorough and very help I just bought my brand new E350 from RBM of Alpharetta and cannot be more pleased. Ron was my sales representative; he was very thorough and very helpful. He always replies quickly, which is really helpful when you are trying to buy a car within a few days. He offered a very competitive price and I decided to buy the car from him among several dealers/managers that I was talking to, despite the fact that the dealership is the farthest from my house. I left with a full tank of gas that he had filled the day before my appointment. I highly recommend Ron and RBM of Alpharetta to everyone. More

used car purchase at RBM great experience just purchased a used vehicle at RBM. work with Bill Favini and Andy Sayer. Andy is a truly great guy and never the " salemen" trying to get your bu just purchased a used vehicle at RBM. work with Bill Favini and Andy Sayer. Andy is a truly great guy and never the " salemen" trying to get your business. the whole dealership is a pleasure to be around and their pricing on the used cars are very good. Bought a 2011 Acura MDX that was traded in. Never any pressure from start to finish. Was never given a "sales pitch' at any time. Highly recommend using them. More

Worth the drive David was great to work with. We drove 5 hours one way because they had the car I wanted at a great price. He was never pushy and very accommodating. David was great to work with. We drove 5 hours one way because they had the car I wanted at a great price. He was never pushy and very accommodating. I did most of it over the phone but never felt like once I got there I had to buy the car.That was nice. More

Great dealership! We just purchase our 2nd CPO Mercedes in 5 years from RBM of Alpharetta. Bill Favini was our salesman both times. Great experience both times, fair We just purchase our 2nd CPO Mercedes in 5 years from RBM of Alpharetta. Bill Favini was our salesman both times. Great experience both times, fair deals, love the cars. I'm the one who usually shops around, but do not see a need to when dealing with Bill of RBM of Alpharetta. Highly recommend! More

Great Experience I had a great experience at RBM of Alpharetta. Ron DeValle was very professional and patient. He was a careful listener and asked how I used a car a I had a great experience at RBM of Alpharetta. Ron DeValle was very professional and patient. He was a careful listener and asked how I used a car and what features were important to me. After agreeing what was important to me, Ron had me drive some other models to "double-check" that the model and features I had picked was still right for me. The entire experience of Ron making certain I ended up with what I wanted rather than what was available or what the dealership wanted to sell was a true example of putting the customer first. We had to order the vehicle I selected, and when it arrived, Pam Ciccateri did a great job showing me all the features of my new car, especially all the electronic features. I'll certainly look to RBM of Alpharetta and Ron Devalle for future vehicle needs. David L. More

Great experience and excellent service I went to the dealership to purchase a CPO 2014 C250 and thanks to Fabian, I left with the car I wanted! Fabian was great to work with. I would defini I went to the dealership to purchase a CPO 2014 C250 and thanks to Fabian, I left with the car I wanted! Fabian was great to work with. I would definitely recommend RBM of Alpharetta. More