RBM of Alpharetta

My wife and I leased two Mercedes from RBM of Atlanta North in January 2013, and Peter Leavy was as honest, friendly, and consultative car guy you will ever find. This is the first time I have ever taken North in January 2013, and Peter Leavy was as honest, friendly, and consultative car guy you will ever find. This is the first time I have ever taken the time to write a review, and most seem fake to me. However, I have to say in all my years of having vehicles serviced either used or new; at the dealer or not, Dave Claster is the best there is. Even after a recent loss in his family, he took the time to service my vehicle within a tight deadline and then apologized for being minutes late! Apology not accepted! He has high standards and expectations of himself, and I have to say this dealership made my wife and I feel like we joined a family of people who share a passion for the Mercedes brand, but also folks that genuinely care about us as people. Hans & Karin Brookhaven, GA More

My experience was excellent at RBM North. Fabian was a pleasure to deal with and was flexible with all of my requests. He was forthcoming, knowledgable and respectable. We were also able to be in and out pleasure to deal with and was flexible with all of my requests. He was forthcoming, knowledgable and respectable. We were also able to be in and out quickly. David was also very helpful and a pleasure to work with when Fabian was unavailable. I will recommend and do business with RBM North again. More

The car search is tedious, to say the least! After determining what type of vehicle I was in the market for, I began the exhaustive and lengthy search to find the right vehicle at the right price. I l determining what type of vehicle I was in the market for, I began the exhaustive and lengthy search to find the right vehicle at the right price. I located that vehicle at RBM of Atlanta-North. When I phoned the dealership, I was fortunate enough to have Mr. Favini answer the phone. Interestingly, I did not realize I was phoning the RBM North, instead I thought I was phoning the RBM in Roswell (which I had already visited to test drive my desired vehicle). When I told Mr. Favini what vehicle I was interested in, then explained that I had test driven a vehicle AND that I had spoken with a different gentleman - he worked hard to help me find that person ... until we both realized it was at the other dealership. From that point, the relationship went from good to great! Mr. Favini took care of every facet of the process seamlessly. After we agreed upon price, over the phone, he had the entire process handled when I arrived to take delivery of the vehicle. I arrived at the dealership, signed my loan docs, met with the Service Manager went through a very thorough "in-service" on the vehicle by Mr. Favini, and left within about one hour and 15 minutes. I had explained to Bill that time was very valuable to me, and that I did not want to be there long, and he delivered 10-fold. Additionally, he handled setting up my MBrace account, Sirius/XM account and filled the tank prior to my arrival. The next day, he phoned me while in the vehicle to see if I had questions or concerns about the vehicle or any of its many interior functions. I was truly amazed at the level of customer service he provided considering the sale was already done. From the second we started speaking on the phone, until now (and I'm sure going forward) he treated me like I was the only individual on the planet purchasing a vehicle. Do yourself a favor, and call Bill Favini next time you want to purchase a vehicle -- You will be thankful you did! More

Working with Fabian was a fantastic experience. Fabian was knowledgable, accomodating, and extremely professional throughout the entire buying process. Fabian makes me want to refer all of my friends and was knowledgable, accomodating, and extremely professional throughout the entire buying process. Fabian makes me want to refer all of my friends and family to not only RBM Mercedes Benz, but more specifically, straight to him. He is a tremendous asset to the RMB Family, and I simply cannot say enough wonderful things about him and my overall experience. Thanks to him, I am a proud (first time) Mercedes Benz Owner. More

David Wang provided EXCELLENT service to us. Everyone at the dealership was very friendly and helpful. Sharon was great with our paperwork. Love my new car! Thank you. the dealership was very friendly and helpful. Sharon was great with our paperwork. Love my new car! Thank you. More

I had a wonderful experience with Bill Winslow. He was very knowledgeable about the product. He had answers for every question or concern I had. He was very friendly. He never pushed or made me feel as th very knowledgeable about the product. He had answers for every question or concern I had. He was very friendly. He never pushed or made me feel as though I had to make a decision. The overall best experience I have ever had while buying a car More

I recently visited RBM North to replace my 2009 E320. I had the pleasure of dealing with Fabian Tafur. I have purchased 25 cars in my life. Working with Fabian was by far, the best car buying experience of had the pleasure of dealing with Fabian Tafur. I have purchased 25 cars in my life. Working with Fabian was by far, the best car buying experience of my life. Next to purchasing a house, buying a luxury vehicle is a major purchase. You want it to be a positive, enjoyable experience. Fabian and the rest of the RBM North team exceeded our expectations. I have been going to RBM North for over five years. I recommend Fabian and the dealership without reservations! Sincerely, Rick Doty More

We purchased a GL450 from David Wang yesterday and it was such a great pleasure to do business with such an amazing dealership. David went above and beyond to help us get the car we've been looking for. It w such a great pleasure to do business with such an amazing dealership. David went above and beyond to help us get the car we've been looking for. It was such an easy experience and we know we will be back in the future because of this. Love RBM-North and David Wang! You should go see him for your next car! More

I had the pleasure pf working with Reza Azizi while car shopping and can't say enough good things about my experience working with him. He is a professional in every sense of the world and I have not ever shopping and can't say enough good things about my experience working with him. He is a professional in every sense of the world and I have not ever had a better buying experience. I couldn't recommend anyone more highly! More

Carol did such a great job making me feel welcome and was so patient with me while I tried my car seats and stroller in multiple vehicles. She was warm and gracious, and so knowledgeable about all the vehicl so patient with me while I tried my car seats and stroller in multiple vehicles. She was warm and gracious, and so knowledgeable about all the vehicles. This was definitely the best car buying experience I have ever had. Thank you, Carol! More