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RBM of Alpharetta

Alpharetta, GA

5.0
5,782 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,782 reviews

January 20, 2013

Our entire experience with this dealership was extremely positive. Every single employee (in all departments) we encountered was friendly, yet quite professional, and very helpful. Specifically, our sales More

by Tucker Traveler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Winslow
January 18, 2013

The salesman seems very knowledgeable about the vehicle and he made me feel comfortable with my purchase. I like the fact that he was willing to hear my concerns and advocate on my behalf regarding the pri More

by daniel5136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Solomon
January 15, 2013

Nick did an outstanding job getting my car ready and transported to Austin. Negotiation was smooth, and the car has been fantastic, it's been a year now, and I'm still loving my ML550. More

by anothermarcus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kopec
January 15, 2013

Bill Favini, is an exceptional salesperson with superior Bill Favini, is an exceptional salesperson with superior customer service skills. He is one that takes time to learn about the customer and is resp More

by adelbarnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 11, 2013

We've bought a lot of cars. Buying our car at RBM was the easiest and most pleasant experience we've ever had. Everyone was over the top nice. I don't feel we were taken advantage of. I won't go anywhere els More

by Anette63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 06, 2013

Great sales experience,Fabian Tafur goes the extra mile,delivered our new car on christmas eve,his day off. Finance was easy and very informative. Pleasant experience with multiple employees. More

by shipkoski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Tafur, Fabian Tafur
January 05, 2013

Rick Seltzer was my sales person at RBM North. He is knowledgable about the cars but the best part was he was not a pushy salesman. We went there to the dealership on 3 separate occasions and test drove More

by dineshgode
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 02, 2013

Bill Favini is a gentlema and a pleasure to deal with. The RBM North show room is very comfortable and low key. Bill understood what I was looking for and had me in a 2011 certified E350, the color and tr More

by rhelfrich
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Teresa Cox
December 30, 2012

I recently leased a 2013 GLK 350, and I was very impressed with my entire experience at RBM North Atlanta. Bill Winslow was extremely helpful during the whole process, including finding the right c More

by Stephanie Classon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Winslow
December 17, 2012

I have been a customer of RBM North's service department since they opened a few years ago. I have been taking my Mercedes for periodic service and have been very pleased with their service. Dan Berry has More

by LouisWo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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