Back

RBM of Alpharetta

Alpharetta, GA

5.0
5,782 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Contact Dealership

345 McFarland Parkway

Alpharetta, GA

30004

Directions

By Type

Showing 5,782 reviews

December 12, 2012

I really never anticipated buying TWO cars this year, but when the need arose again in November, there was never a sliver of doubt that I would return to RBM North and I only wanted to work with Fabian. He i More

by Gamom61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Tafue and Joe Neely, Fabian Tafur
December 12, 2012

We had a great experience buying our new car. We started with a used car but ended up with a new one. It was very much worth it! More

by margodbrw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Omen
December 01, 2012

Rick was very perceptive and seemed to understand quickly what I was looking for. He only had to show me one car and I was in love with it. Even my husband really liked it which was a new for us. Can't thank More

by bettysands
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 11, 2012

Fabian was great to deal with and the utmost professional to work with on my recent car purchase. He made sure that the car that I selected was the best car choice for my needs. He also did not come across p More

by gardizone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Tafur
November 06, 2012

Mr. Steve Byrd listened to my situation, understood, and minimized my inconvenience of having my vehicle serviced. Steve got me in the door and on my way with a loaner vehicle within minutes. He kept me i More

by chuckmanchu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
November 04, 2012

Mr. Byrd has assisted me on several occasions. He always seems aware of the importance of my time and his empathy is most appreciated. Friendly and competent, he installs a confidence that service on my au More

by Louisspear
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
October 25, 2012

I have been doing business with RBM for 15 years, and RBM North since they opened. My wife and I have been Mercedes owners for over 35 years. We rarely used the dealer for service before we started doing b More

by PROakes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paul Oakes, Teresa Cox
October 23, 2012

Our overall exprecnce was great. Everyone we came in contact with, from the receptionist at the front to finance, was very personable and informative. We felt we were treated fairly and respectfully. Th More

by Edelmans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiki Edelman, Bill Winslow
October 21, 2012

We were looking specifically for a late model, low mileage Cabriolet. I had done some research on the net, but felt uncomfortable not seeing the vehicle in person. We stopped at RBM "out of the More

by teuterm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang
October 19, 2012

My experience with RBM North was very enjoyable. I was doing most of my car research online and Rick Seltzer was very quick and informative on all of my inquiries. Once I came in to actually drive and ul More

by billieorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
549
...