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RBM of Alpharetta

Alpharetta, GA

5.0
5,806 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,806 reviews

October 25, 2012

I have been doing business with RBM for 15 years, and RBM North since they opened. My wife and I have been Mercedes owners for over 35 years. We rarely used the dealer for service before we started doing b More

by PROakes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paul Oakes, Teresa Cox
October 24, 2012

Our overall exprecnce was great. Everyone we came in contact with, from the receptionist at the front to finance, was very personable and informative. We felt we were treated fairly and respectfully. Th More

by Edelmans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiki Edelman, Bill Winslow
October 21, 2012

We were looking specifically for a late model, low mileage Cabriolet. I had done some research on the net, but felt uncomfortable not seeing the vehicle in person. We stopped at RBM "out of the More

by teuterm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang
October 20, 2012

My experience with RBM North was very enjoyable. I was doing most of my car research online and Rick Seltzer was very quick and informative on all of my inquiries. Once I came in to actually drive and ul More

by billieorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 11, 2012

I live in South Carolina and I needed a car to be wrapped for my company. So I shopped around with several dealers in three states and RBM offered the best price. I dealt with Rick Seltzer and he took care More

by agoosby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 06, 2012

As always, David Wang was great and a joy to work with. He makes the process quick and easy and thinks about what my needs are. Jon Hazelwood also made the process easy to understand in signing all of the More

by janiehirsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang, Jon Hazelwood, David Wang
October 05, 2012

On the three occasions that I had to bring my car for different reasons the service was always excellent - I did not have to wait to be taken care of; one time I had to leave the car overnight and I was More

by Marcos Castro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
September 26, 2012

We bought a used car from RBM North, and the car had a problem the first day we had it. Even though RBM is about 65 miles from our home, they sent a truck to pick up the car and take it back to the deale More

by jim121256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bagley
September 13, 2012

I became interested in the Smart car, and I viewed a creative ad on Craig's list that was submitted by Fabian Tafur. After contacting Fabian at RBM North, I was sold. He was very knowledgeable about th More

by Jgcolville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Tafur, Fabian Tafur
September 10, 2012

I found the perfect car at RBM of Atlanta-North thanks to Fabian Tafur. The sale process went smoothly. But as expected with used vehicles, I encountered an totally unforeseen problem soon after I took the v More

by mariagsanchez85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Tafur
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