RBM of Alpharetta

Very good service and support. Calls me and checks up on me periodically and easy to work with. I would highly recommend David to my friends looking at getting a new vehicle me periodically and easy to work with. I would highly recommend David to my friends looking at getting a new vehicle More

Teresa never fails to provide the best attention to my concerns and requests. We recently drove down for a grandson's football game and noticed the car pulling. We called RBM Atlanta/North while on the concerns and requests. We recently drove down for a grandson's football game and noticed the car pulling. We called RBM Atlanta/North while on the road and were able to set up a repair appointment immediately. Easy check-in early that afternoon, made the game that night --we won-- and were able to pick up the car Saturday for a safe drive back home. More

My 2002 S-500 that I purchased new 10 years ago, was having a problem with a battery discharge and a leaking trunk, that ultimately was found to be shorting the radio amplifier and causing the discharge having a problem with a battery discharge and a leaking trunk, that ultimately was found to be shorting the radio amplifier and causing the discharge. Theresa Cox, my service advisor, took control when I first brought the car in, and asked the shop foreman to come from the shop to review the problem with us. He arrived quickly, and went over the problem with me, at the car, in a very detailed fashion, which gave me confidence he would make every effort to find the problem in the the most economical way. Theresa stayed on top of the project, giving me periodic updates. While I had to leave the car there for an extended period, it was because they wanted to make sure the repairs were done right the first time, particularly with regard to the leaks. When I picked the car up and returned my loaner, I was stunned at how well the car had been cleaned. It looked just great, and the the repairs have proven to be done to a very high standard, and at very reasonable cost. I couldn't have been more pleased. At RBM, everyone I have had contact with the past several years I have been going there, has been totally professional, and truly interested in my satisfaction. I think Theresa Cox is particularly adept at getting to the core of a situation, and seeing that it is followed through. More

The RBM North Service Department is world class. I have been working with my Service Advisor, Teresa Cox for almost two years and it has been a delightful experience. For car repair minimum expectations, c been working with my Service Advisor, Teresa Cox for almost two years and it has been a delightful experience. For car repair minimum expectations, customers want efficiency, accuracy and fairness. Maximum expectations are an enjoyable dealership environment and the feeling of importance for customers. Every visit to RBM has exceeded both minimum and maximum expectations and Teresa Cox is why I remain a customer and will continue to be for all of my Mercedes sales and service needs. More

Steve was a pleasure to work with. Very professional, knowledgable, and efficient. I would certainly return to this dealership and when i do will ask for Steve. Thxs. knowledgable, and efficient. I would certainly return to this dealership and when i do will ask for Steve. Thxs. More

This is our first Mercedes after owning BMW for many years. From the moment I walked into the showroom, the entire buying process was a joy. James Younis was our sales associate and he was wonderful to years. From the moment I walked into the showroom, the entire buying process was a joy. James Younis was our sales associate and he was wonderful to work with. Answered my questions and went above and beyond to find the perfect ML350. I would highly recommend RBM North and James Younis to anyone! More

I purchased my Mercedes from Bill Favini @ RMB North yesterday evening. What a pleasure to do business with Bill and his staff this was the best car buying experience that I have ever had. Highly reco yesterday evening. What a pleasure to do business with Bill and his staff this was the best car buying experience that I have ever had. Highly recommend Bill to anyone seeking to purchase a vehicle. GM More

Charlie is very knowledgeable about Mercedes. He told me about the USAA pricing discounts and that eliminated any price negotiating. He was very honest about several subjects we discussed. The next time I about the USAA pricing discounts and that eliminated any price negotiating. He was very honest about several subjects we discussed. The next time I want to buy a new car I know I can depend on Charlie to tell me what I need to know without wasting my time going to several dealers. More

Scott was awesome to work with and I highly recommend him. He was always concerned with "doing the right thing" and I totally enjoyed the process. I recommend Scott to anyone looking to purchase a car - him. He was always concerned with "doing the right thing" and I totally enjoyed the process. I recommend Scott to anyone looking to purchase a car - he is fantastic! Fred C. Kay More

We called in the a.m. for new tires and by 2:00 in the afternoon they were on my car and balanced. They provided a car for me to drive to go back to work with no hassle. Always have a good experience at afternoon they were on my car and balanced. They provided a car for me to drive to go back to work with no hassle. Always have a good experience at RBM North, sales and service. More