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RBM of Alpharetta - Service Center

Alpharetta, GA

4.6
369 Reviews

369 Reviews of RBM of Alpharetta - Service Center

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August 03, 2020

Steve Byrd has always gone above and beyond when i have needed his help! Car has always been ready prior to when expected! Exceptional service More

by mat47
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, Steve Byrd
Aug 07, 2020 -

RBM of Alpharetta responded

Thank you, mat47, for the wonderful review. We are pleased to hear that Steve is always able to provide you with excellent, efficient service. Thanks for taking the time to share your experiences with us. We wish you all the best! Happy driving, RBM of Alpharetta

July 31, 2020

Kim Cates is amazing! She is an exceptional service advisor who always goes above and beyond! She takes care of all 4 of our Mercedes Benz and we trust her completely! She is highly responsive, detail More

by kcstrohmeier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Cates
Aug 07, 2020 -

RBM of Alpharetta responded

Thank you so much, kcstrohmeier, for taking the time to share your thoughts with us! We are delighted to hear that Kim is always able to provide you with an excellent service experience. Your 100% satisfaction is our top priority, and we do what we can to ensure each visit is the best it can be. Happy driving, RBM of Alpharetta

July 31, 2020

Kim is the best of the best! Always willing to answer any calls regarding car maintenance. And she knows the cars. I have sent many people to her and they all thank me profusely! Wherever Kim works, More

by mxcox
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Cates
Jul 31, 2020 -

RBM of Alpharetta responded

Hello, mxcox! We are thrilled to hear that Kim is always able to provide you with the high quality service you deserve! We appreciate you taking the time to share your thoughts with us, and we look forward to seeing you again in the future. Happy driving, RBM of Alpharetta

July 28, 2020

Over the last several years it has been my good fortune to have ANDREI BUCATARI as my Service Representative at RBM of ALPHARETTA. ANDREI is very knowledgeable, professional, and courteous. He is prompt More

by Happy Benz Owner
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

RBM of Alpharetta responded

Thank you Happy Benz Owner! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Andrei could provide you with a delightful service experience. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

July 28, 2020

Would not trust my Mercedes Benz to anyone else! I just say repair and/or service anything that needs it and know it’ll be done right. More

by Jbwjr5234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Cates
Jul 31, 2020 -

RBM of Alpharetta responded

Hello, Jbwjr5234! We are thrilled to hear that our team provided you with the high quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

July 28, 2020

Always takes time to understand the situation of the vehicle and the driver. Never oversells. Kim is a rock star. Thank you Kim and RBM! More

by tg-mb
Recommend Dealer
Yes
Employees Worked With
Kim Cates
Jul 31, 2020 -

RBM of Alpharetta responded

Thank you very much tg-mb! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Kim took excellent care of you during your visits, and we hope to see you again in the future! Sincerely, RBM of Alpharetta

July 25, 2020

I rely on RBM Alpharetta to efficiently and expertly service my vehicle. Personnel such as Steve Byrd are reliable and friendly. I trust RBM Alpharetta to be professional and competent. More

by palladio2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ratajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Byrd, Melissa Denewellis
Jul 27, 2020 -

RBM of Alpharetta responded

Hello, palladio2! We are thrilled to hear that Steve provided you with a high quality service experience. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

July 24, 2020

The most prompt and attentive service team in town. Steve Byrd at RMB of Alpharetta has been my service right hand at RBM for several years, and he is just amazing. He takes care of me even when I show up ea More

by Juan Blanco
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Jul 24, 2020 -

RBM of Alpharetta responded

Hello, Juan Blanco! We are so glad to hear that Steve is always able to provide you with professional, efficient service. Thank you for your business and for taking the time to share your experiences with us. We wish you all the best! Happy driving, RBM of Alpharetta

July 23, 2020

Great Service and turn around time! Steve did a great job. We will see you again next year! Thank you for the fast turnaround time! More

by ahlammomin
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Jul 23, 2020 -

RBM of Alpharetta responded

Thank you ahlammomin! We are so glad to hear that Steve provided you with an efficient service experience, and we look forward to seeing you again in the future. Happy driving, RBM of Alpharetta

July 17, 2020

I bought my car from them and I also service it there. Great experience every time! My husband just started taking his and he had the same experience as I! More

by florina1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Sayers, Steve Byrd
Jul 17, 2020 -

RBM of Alpharetta responded

Hello florina1984! We are so grateful for the kind review, and we thank you for your business. Your complete satisfaction is our top priority, so we hope that our dealership can continue to delight you and your husband in the future. Thank you for taking the time to share your experiences with us! Happy driving, RBM of Alpharetta

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