RBM of Alpharetta - Service Center

Excellent service lady I called today and the operator on the service desk did not give me the proper help. I was very disappointed and left a message on their manager's ph I called today and the operator on the service desk did not give me the proper help. I was very disappointed and left a message on their manager's phone and then I called the sales Mr. Reza Azizi. He promised to help. Later Kim called me back and helped me to find the right tire I need to replace when I was on the phone. I went there immediately and got the service done very quickly. What a wonderful lady! If I can give her more stars, I would rate her to 6 stars. Mr. Reza Azizi is a wonderful salesman, I bought this car 3 years ago and he today still remembered and helped me. He also deserve 6 stars rating. More

Don in service is great to work with! He made the whole service process so easy and hassle free. RBM did a great job taking the extra steps in making the process worry free during these times! service process so easy and hassle free. RBM did a great job taking the extra steps in making the process worry free during these times! More

Steve Byrd has always gone above and beyond when i have needed his help! Car has always been ready prior to when expected! Exceptional service needed his help! Car has always been ready prior to when expected! Exceptional service More

Kim Cates is amazing! She is an exceptional service advisor who always goes above and beyond! She takes care of all 4 of our Mercedes Benz and we trust her completely! She is highly responsive, detail advisor who always goes above and beyond! She takes care of all 4 of our Mercedes Benz and we trust her completely! She is highly responsive, detail oriented, organized and reliable. I highly recommend her! More

Kim is the best of the best! Always willing to answer any calls regarding car maintenance. And she knows the cars. I have sent many people to her and they all thank me profusely! Wherever Kim works, any calls regarding car maintenance. And she knows the cars. I have sent many people to her and they all thank me profusely! Wherever Kim works, that’s my dealership! More

Over the last several years it has been my good fortune to have ANDREI BUCATARI as my Service Representative at RBM of ALPHARETTA. ANDREI is very knowledgeable, professional, and courteous. He is prompt to have ANDREI BUCATARI as my Service Representative at RBM of ALPHARETTA. ANDREI is very knowledgeable, professional, and courteous. He is prompt and effective in his communications and leaves no stone unturned in insuring that he has addressed all of my questions. When I leave, I am confident that my my car has been checked and serviced thoroughly and that it is safe and ready for the road again. I highly recommended ANDREI BUCATARI! J. Brown More

Would not trust my Mercedes Benz to anyone else! I just say repair and/or service anything that needs it and know it’ll be done right. say repair and/or service anything that needs it and know it’ll be done right. More

Always takes time to understand the situation of the vehicle and the driver. Never oversells. Kim is a rock star. Thank you Kim and RBM! vehicle and the driver. Never oversells. Kim is a rock star. Thank you Kim and RBM! More

I rely on RBM Alpharetta to efficiently and expertly service my vehicle. Personnel such as Steve Byrd are reliable and friendly. I trust RBM Alpharetta to be professional and competent. service my vehicle. Personnel such as Steve Byrd are reliable and friendly. I trust RBM Alpharetta to be professional and competent. More

The most prompt and attentive service team in town. Steve Byrd at RMB of Alpharetta has been my service right hand at RBM for several years, and he is just amazing. He takes care of me even when I show up ea Byrd at RMB of Alpharetta has been my service right hand at RBM for several years, and he is just amazing. He takes care of me even when I show up earlier than scheduled for service. Top notch guy and team!! More