RBM of Atlanta

I recently purchased a new Mercedes CLA from RBM of Atlanta and had a great sales experience with Kyrus Frames and finance manager Tom Ahern. Kyrus was very detailed in going over all the features of t Atlanta and had a great sales experience with Kyrus Frames and finance manager Tom Ahern. Kyrus was very detailed in going over all the features of the car especially since it was a brand new product for Mercedes. Kyrus was extremely helpful on helping me build my car from scratch and was extremely patient as I had several questions since I hadn’t seen the car in person and just over the internet. He delivered on all his promises and any future vehicles I purchase will definitely be with RBM and Kyrus Frames. Tom Ahern explained all my finance options with me and was very helpful in explaining the different service packages that Mercedes offered. I never felt rushed as I had several questions and for the first time I left a dealership feeling very good about the purchase I made. More

We purchase our first Mercedes Benz in 1980 - a 240D. Since then we have purchased many vehicles with Jerry Peek as the sales representative. Jerry knows the products he sells, the processes established Since then we have purchased many vehicles with Jerry Peek as the sales representative. Jerry knows the products he sells, the processes established by RBM, and how to navigate through the desires of his customers. If you are upside down on a vehicle, Jerry can help. If you want special packages on a vehicle, Jerry always locates that special vehicle for us. Besides being a great sales person, Jerry is a real person with compassion and feelings. He makes purchasing or leasing a vehicle pleasurable. Thank you Jerry for using your talents to help make our dreams come true. More

I had bought a new M5 while waiting for Mercedes to bring out the C63AMG A507. I was not happy with the M5 seat and electronics. A friend recommend I contact Jerry Peak at RBM. I had bought a GLK for a daily out the C63AMG A507. I was not happy with the M5 seat and electronics. A friend recommend I contact Jerry Peak at RBM. I had bought a GLK for a daily driver months earlier but had no follow up from that dealer. I arrived after hours at RBM and Jerry waited for me to get there. In spite of being lateJerry took his time to walk me thru the choices and found they had the perfect 2014 C63 in stock. I asked him to call me the next day with a trade in offer since I had not driven the M5 to the Dealership. He got with the used car manager on the spot and made an offer which was very reasonable since I was expecting alot of loss since the M5 was new. I bought the car and took the M5 in the next day. After a couple of minutes Jerry confirmed the dealership offer the night before and the deal was done. The purchase process took minutes and was a pleasure. Jerry had told the Finance folks I did not want to spend alot of time since I was paying a cash difference. I have bought alot of cars thru the years but this was the most fun experience I have ever had. . More

I was very impressed with this dealership and the two salesmen I worked with - Jerry Peek and Rick Robbins. They both exceeded my expectations and weren't pushy like some salesmen at other dealerships. T salesmen I worked with - Jerry Peek and Rick Robbins. They both exceeded my expectations and weren't pushy like some salesmen at other dealerships. They are both very knowledgeable about the cars and were able to answer all of my questions. I am very happy with my car buying experience and my new car! More

The reason why I'm giving this rating is because the overall experience was horrible. My appointment was at 2 o'clock, I arrived early around 1:40pm. I had to wait 20 minutes just to see someone, but it overall experience was horrible. My appointment was at 2 o'clock, I arrived early around 1:40pm. I had to wait 20 minutes just to see someone, but it seemed as if everyone was busy or lease too busy to at least acknowledge that I was there. My sales guy, wait let me correct this, my original sales guy Collin was waaaaayyy too busy to even come out and introduce himself to me, when that's who I made the appointment with. However, Stephen was a guy who came to acknowledge me and try to service the best possible. However, I felt as if he was only helping me because they made him to, not that he wanted to. Seemed as if I was cutting into his clients appointment times. And whatever it was that I wanted, it was more of a, let me hurry before my next appointment. Ridiculous!!! Obviously my business at this dealership is not really that important. Which is amazing because I'm trying to buy a car that is on the lot. Please explain to me if I'm missing something here!!!!!! I'm not sure if I ask for much, maybe my expectations for this place was way too high and I need to lower my standards, I apologize. I'll lower them for your dealership. I now know what to expect. All I wanted was a little attention to help me buy a car, it seemed as if everyone else who had an appointment, which I did as well, got the same attention, how come I didn't!?!?!?!? amazing.... Raymond Harrison (770)876-1822 More

The reason I've given a rating of 5, is primarily because of Colin Harrison. I had to buy a car quickly because I was moving, but it was very difficult for me as I don't like making quick decisions, because of Colin Harrison. I had to buy a car quickly because I was moving, but it was very difficult for me as I don't like making quick decisions, especially on a purchase of this magnitude. Coling was wonderful. He explained the options, what they had available, the pros and cons of each, and in this way helped me to make a great decision. He also got the car ready very quickly and spent a lot of time with me going over all the features. In addition, he's going to spend more time with me once I get a little used to the car. He also accepts a lot of phone calls from me asking questions about the car, and he never sounds irritated or like he's in a hurry. Nothing but gracious. I'm very, very happy with my purchase! More

Recently purchased our second vehicle from Steve Edwards. We love our car-buying experience at RBM and especially with Steve. Not many people can say that. He listens to our needs and matches the perfect car We love our car-buying experience at RBM and especially with Steve. Not many people can say that. He listens to our needs and matches the perfect car to our situation. Plus he makes the paperwork part of the deal easy. Our first car was a C300, which we loved. We traded it for a ML350, which we are now loving even more. Thank you Steve! We'll be back when it's time for another new car. More

We've bought 5 or 6 cars from Kay, since about 2000. I can't say enough good things about her. This weekend, Labpr Day, I was in twice to get my newest car. She had dealers source a car for me, and th I can't say enough good things about her. This weekend, Labpr Day, I was in twice to get my newest car. She had dealers source a car for me, and then when I changed my mind on the 2nd trip in, that was ok, too. She found me something I liked even better. She is willing to bring in partners to find us cars all over the country, she goes on endless test drives, she gives me plain facts on what is fair and best for me, even talking me out of more expensive cars because she knows I will regret it. I love working with Kay Goggins. More

We had a great expericence to purchase this car. I checked several dealership and found out this the place I want to do bussiness with because they have great service and provided honest communication checked several dealership and found out this the place I want to do bussiness with because they have great service and provided honest communication! More

My first experience with Simon was when I was having repairs made. I met him while looking at Certified Mercedes cars. I was immediately impressed with his knowledge of the various models and his frie repairs made. I met him while looking at Certified Mercedes cars. I was immediately impressed with his knowledge of the various models and his friendly attitude. When I returned to the dealership a few days later to test drive a car he was very helpful and responsive to insure my experience was a good one. The negotiation for the car was very pleasant as we worked to a deal that was a win – win for each of us. Simon went beyond expectations to insure we were familiar with all of the features of the car and that everything was perfect for the delivery. He personifies service to his customers at RBM. More