Colin Harrison

It took RBM of Atlanta over 8 weeks to fix one problem and in the process they broke other components. Then they damaged my car and when I complained they said they didn't want my business anymore. I ma and in the process they broke other components. Then they damaged my car and when I complained they said they didn't want my business anymore. I made several calls to the GM, Colin Harrison, who never called me back to try and resolve the situation. Safe to say my experience was a total disaster. More

Helpful 1

Report | Print

Total Commitment Don, and the entire RBM Team, including Management, Product Specialist, and Service Department, are exceptional. Don patiently, with no pressure, got Don, and the entire RBM Team, including Management, Product Specialist, and Service Department, are exceptional. Don patiently, with no pressure, got to know me and understand my needs and interests. He presented numerous great cars and ultimately found me the "perfect car", a C63S. The trade in of my lease was easy and very fair and my new car is fantastic. I highly recommend Don and the RBM Team. Regards, Ron More

Helpful 0

Report | Print

Best Car Buying Experience EVER!!! Would like to thank the entire team at RBM who helped me with the purchase of my new vehicle (Don Bonura, Sales, Se Kim, Finance Manager and Colin Har Would like to thank the entire team at RBM who helped me with the purchase of my new vehicle (Don Bonura, Sales, Se Kim, Finance Manager and Colin Harrison, Sales Manager). Also Ashley who gave excellent service showing how each feature worked in the new vehicle. I am extremely pleased with purchase experience with RBM of Atlanta from start to finish. I definitely will recommend this dealer to family and friends. Thanks again to Don Bonura for being very professional and responsive to every email or call even on his off days!!!! More

Helpful 0

Report | Print

Purchase of S550 Don Bonura was the Sales Assoicate who worked with me. He was extremely helpful to secure the vehicle I wanted. I was impressed with his knowledge of Don Bonura was the Sales Assoicate who worked with me. He was extremely helpful to secure the vehicle I wanted. I was impressed with his knowledge of the S550 and how competitive RBM was to finalize the deal. If you are searching for a Mercedes, based on my experience I would recommend Don and RBM. More

Helpful 0

Report | Print

Ask for Gerry Modzelewski. This is my second purchase from RBM and Gerry was my sales representative for both. I could not be more pleased with the sales experience. Gerry wen This is my second purchase from RBM and Gerry was my sales representative for both. I could not be more pleased with the sales experience. Gerry went out of his way to make the experience as painless as possible while making sure that all of my needs were met. If you are ready to buy a new car be sure to ask for Gerry Modzelewski. I also had the opportunity to meet with Colin Harrison who was willing to make a deal that we could both agree on. Thanks to Colin for understanding the situation and making a fair deal. Adrienne in finance was friendly and efficient and got me in and out without making me wait. After the paper work Casey took as much time as I needed to show me the features of the car, answer the questions that I had about the technology. Casey made sure I was comfortable in the vehicle before sending me on my way. Together they make a fantistic team covering all aspects of the new car experience. More

Helpful 0

Report | Print

Taylor Whitmire turned me into a Mercedes customer for life! First off, lets talk about how laid back this dealership is! For me this is very important because I do not respond well to high sell tactics. On top First off, lets talk about how laid back this dealership is! For me this is very important because I do not respond well to high sell tactics. On top of that when you walk in you are offered an assortment of drinks, snacks, etc. which is a nice touch. I came to this particular dealership because they had a specific vehicle I was interested in but I also needed a decent price on my trade-in vehicle. I was working through their online “makemydeal” which I particularly like because I could do everything through online communication. Colin asked that I come in so they could give a proper evaluation on my trade. As they did I met Taylor W. who took me for a test drive in the vehicle I wanted. I studied up on this vehicle before going but Taylor still managed to surprise me with new knowledge. After the drive I loved the vehicle (CLA 250) and was very impressed with all the features and the speed associated to this 2.0 engine (definitely has a lot of pick up). I told Taylor the figure I had in mind and Colin came in and was honest about what he could do without “haggling”. It was nice not to go back and forth for 30 mins. Once we agreed on price they detailed the vehicle and I was able to sign the papers in 15mins. In addition, the interest rate through Mercedes is very competitive. All-in-all I’ve never looked at Mercedes before but they are definitely attracting younger buyers and very reasonably priced with their options, much more so than BMW or Audi. Overall, this was such a nice experience and has made me a Mercedes man for life. I’ve owned many vehicles and have never had an experience like this to be completely honest. I will definitely send anyone in the market for a vehicle to this dealership! BTW, Taylor is the negotiator, educator, and facilitator…the man does it all! More

Helpful 1

Report | Print

Great experience at RBM We came into RBM for a Cabriolet, but after speaking to our salesman Gerry Modzelewski, ended up with a completely different car! We love our GL350 B We came into RBM for a Cabriolet, but after speaking to our salesman Gerry Modzelewski, ended up with a completely different car! We love our GL350 Bluetec for our growing family, and our experience with the RBM team! Gerry, Collin, Alex, and Ben were all terrific and we will be back for another vehicle soon! Thanks RBM More

Helpful 0

Report | Print

It was a pleasure purchasing from Gerry & Colin; I felt like I had double the attention as I bought my first car in many years from a dealership. It was just the kind of experience I appreciate - frie felt like I had double the attention as I bought my first car in many years from a dealership. It was just the kind of experience I appreciate - friendly, professional, knew the car, & were relaxed & easy to talk to. I went in knowing the specific car I wanted & they did not try to steer me elsewhere. Tom was great & explained things well, & the process was not long-winded. They gladly helped when I had questions after the purchase. Even though I live closer to another dealer I'll make the trip to RBM Atlanta for care & service. I can't imagine buying from any other dealership & the car is gorgeous, thanks all! More

Helpful 0

Report | Print

My experience with RBM and sales rep, Colin Harrison, was outstanding. Can't say enough about Colin. One of the most professional and knowledgeable sales persons I have ever dealt with. I will be a repeat outstanding. Can't say enough about Colin. One of the most professional and knowledgeable sales persons I have ever dealt with. I will be a repeat customer. James Smith More

Helpful 0

Report | Print

Needed to replace my 18 year old car and had decided to buy a nicer, loaded car as I hang on to them for years. I went to another MB dealer that just did not offer the excellent service Colin Harrison prov buy a nicer, loaded car as I hang on to them for years. I went to another MB dealer that just did not offer the excellent service Colin Harrison provided. Colin understood I don't make fast decisions, like to weigh my options, and do not like tons of follow up calls. He checked in frequently enough for me without being pushy or going for a hard sell. Once I decided to buy a 2014, he worked with me to find a car with the features that were on my must-have list and got me twice the discount the other dealer offered. He gave me enough information to get started on the gadgets in the car and at some point I know I will be able to call and ask for additional help on some of the details I have not yet figured out. Great car shopping and buying experience! More

Helpful 0

Report | Print