RBM of Atlanta

The experience with RBM of Atlanta was a all round magnificent experience. I first had experience with the service team through my advisor James and then with Andrew when my wife decided to change her magnificent experience. I first had experience with the service team through my advisor James and then with Andrew when my wife decided to change her car and get a Mercedes because of a servicing experience she had with another car maker. She saw the huge gap in service between the two companies and decided to get a Mercedes as I already had one. Andrew was professional and worked with every request we had to see how close he could get us to our goal... Happy to say we are the proud to possess two Mercedes. I would recommend this dealer and my sales rep, Andrew, to anyone and say with confidence you will not be disappointed. I love the brand and I love the service. Mercedes all the way More

From the moment my wife and I first met Steve, we knew we were going to lease a Benz from him. His whole attitude was very pleasant while being the consummate professional. His knowledge of our vehicle was were going to lease a Benz from him. His whole attitude was very pleasant while being the consummate professional. His knowledge of our vehicle was incredible given the many options, packages and trim lines available. He tried very hard to find the color we wanted. When our first and second choices were not available, due to their popularity in the model we were looking for, he arranged for the dealership to offer us a vehicle they had already designated for another purpose. Although we ultimately choose another vehicle because of the color and options with which it was equipped, we appreciated Steve's efforts in that regard. One of Steve's primary attributes, I believe, is that he really listens to what his customers have to say, even to what seem like minor points, and then tries his best to fulfill these. For example, my wife had her heart set on having her name first on the title but because of a technicality, initially we were unable to have that accomplished. Steve pulled some strings and it was done. When we took delivery of our Benz, he went over every detail of the many technological features the vehicle had come with and offered to have us call him anytime we had a question. Steve's willingness to go above and beyond undoubtedly accounts for his being named Salesman of the Year so many times. He truly enjoys his work and dealing with people. He will be our choice for our next Benz and we highly recommend him to others. More

I really enjoyed the no hassle experience with Steve. I was able to go home and think about my decision. When I returned, I was ready to may my purchase with no buyers remorse. The dealership is beautiful was able to go home and think about my decision. When I returned, I was ready to may my purchase with no buyers remorse. The dealership is beautiful and the service is awesome! More

I just purchased my 2d Mercedes-Benz C-Class from RBM. My salesman was Steve Szczupak. I enjoy working with Steve because of his professionalism, honesty and overall great personality. He makes you feel My salesman was Steve Szczupak. I enjoy working with Steve because of his professionalism, honesty and overall great personality. He makes you feel at home whenever you visit RBM and his customer service skills are outstanding. My overall experience with Steve Szczupak and RBM has been nothing short of outstanding! I will continue to recommend RBM to anyone who is looking to purchase a vehicle. More

I have been shopping for a sprinter van for months and have ran into several salesmen who seemed bent on making a sale at all cost; insulting my intelligence and attempting to take advantage of my percei have ran into several salesmen who seemed bent on making a sale at all cost; insulting my intelligence and attempting to take advantage of my perceived ignorance. Consideration for the seriousness of my investment was nonexistent. This changed when I took a chance and dialed RBM of Atlanta and was routed to Mr. Steve Szczupak. I made the call with no confidence at all based on my past experiences. I was impressed with Mr. Szczupak’s who’s mantra revolves around dealing with people and not cars. There was no pressure whatsoever. I had callbacks as promised and follow-ups after my purchase is still ongoing. I am a very satisfied with the service I received from Mr. Szczupak. If he is the face of RBM, then RBM will continue to be very attractive to others as they have been to me. I would never hesitate to recommend Mr Szczupak and his team at RBM to anyone. The idea of treating others like you would like to be treated means a lot to me and I got that from Mr. Szczupak. More

Dennis always provides me the best customer service. I will only bring my E-350 wagon for service when he is there. He clearly explains and articulates what my vehicle needs, delivers the car when promise will only bring my E-350 wagon for service when he is there. He clearly explains and articulates what my vehicle needs, delivers the car when promised and never makes me pay for a part or service until it is needed. He is my trusted advisor and Mercedes expert. More

Kyrus worked tirelessly to get me the perfect car and Alex got me the perfect deal! Kyrus made this the most pleasurable car-buying experience ever! Thank you so much for your professionalism, and effor Alex got me the perfect deal! Kyrus made this the most pleasurable car-buying experience ever! Thank you so much for your professionalism, and efforts! I love my car and will be back to RBM of Atlanta!! More

We fell in love with the Mercedes GL350 a few years ago. So when we were ready to purchase another we decided to try RBM of Atlanta in Roswell. That was where we met John. John listened to what we wanted So when we were ready to purchase another we decided to try RBM of Atlanta in Roswell. That was where we met John. John listened to what we wanted and more importantly how much we wanted to spend. With 3 kids all playing traveling sports, it was import that our vehicle had the necessary things to make for comfortable long trip. Finding the vehicle with the desired package was not easy, I am sure. But, John made it happen. He spent countless hours searching for our car. We were so impress with his dedication to find us a car that we could not think of going anywhere else. So when we were ready to trade up, John was naturally the first person that came to mind. Once again, he out did himself. The task this time was not as easy, but John was never too busy to take our numerous calls. when he found us our car, he made sure it had everything we needed and wanted. He went the extra mile to set up the complementary services (sirius,MBrace and syncing our cell phones to the car). John treated us like we were his only customer. He was always available even when we showed up unexpected. If you are looking for a Mercedes, don't just visit RBM of Atlanta in Roswell, but be sure to ask for John Johnson. John, in the event we have not told how much we appreciate your help, we want to take this time to say thank you, job well done and much success. customers Sera and Greg Forbes More

I am not the only customer who is grateful to Dennis Phillips. Just a few minutes of watching Dennis and his clients interact reveals the rapport and trust between them. Dennis gives each person his f Phillips. Just a few minutes of watching Dennis and his clients interact reveals the rapport and trust between them. Dennis gives each person his full attention in turn. He is kind and respectful to everyone. Just as important, he deals honestly with both his clients and his employer. I trust what he tells me. For these these reasons, as well as the quality work, I keep returning to RBM for service. At check-out last week, an elderly woman give Dennis a hug. I was not surprised. More

We had a great experience working with RBM of Atlanta. Our sales professional, Gerry Modzelewski, did an excellent job from the time of our initial introduction to the final walk through. The process was Our sales professional, Gerry Modzelewski, did an excellent job from the time of our initial introduction to the final walk through. The process was surprisingly easy including all of the required paperwork. This was due in large part to the dealership's preparation, professionalism and efficiency. I would certainly recommend them to anyone looking for a new Mercedes. More