RBM of Atlanta

My car stopped dead in the middle of rush hour traffic on I-285 in Atlanta and had to be towed. I was told my car was being towed to RBM. The ordeal had left me frantic and not being from Atlanta, I had no I-285 in Atlanta and had to be towed. I was told my car was being towed to RBM. The ordeal had left me frantic and not being from Atlanta, I had no idea where or what RBM Atlanta was. Early the following morning John Remakis called. He introduced himself in a friendly, professional manner and calmed my fears by telling me not to worry, that the car was in good hands and RMB would take care of it. In subsequent calls, John kept me apprised of the cause of the car's problem, the cost of repairs, and the length of time for repairs. In each conversation, he was polite, knowledgeable, professional and instructional - never talking down to me - and answered every question I had, no matter how inconsequensial it may have seemed to him at the time. Again, he calmed every fear and hesitation I had about the car. When I arrived to pick my car up, John came to the reception area to greet me personally and to explain the work done on the car and the costs. The car was ready before the time it had been promised which allowed me to miss the rush-hour traffic out of Atlanta. What had begun as a frightening ordeal quickly turned into a pleasant experience, in large part to John Remakis III. I cannot thank him enough for his help. Afterall, I am not a resident of Atlanta nor a regular customer of RMB. After this experience, however, I will definitely recommend RMB Atlanta to friends and family and if I have to opportunity to purchase another MB, I will definitely consider RMB Atlanta. More

Personal service. Those two words describe the relationship that provides the reason that we have purchased FIVE cars from RBM. Kay is the perfect salesperson. She gets us the right product at the relationship that provides the reason that we have purchased FIVE cars from RBM. Kay is the perfect salesperson. She gets us the right product at the right price without hassling us with xx marketing techniques. She has learned what we like and does not try sell us something we don't want. Bob makes sure that he explains everything that has to be done with the cars to repair or maintain them and gets it done in the fastest time possible. Both of these people are the reason we keep coming back to RBM. More

This is the second MB we have from RBM and we have know Kyrus for many years went to school with is dad and he gave us a great deal and treated us like family . We will be back for a new Ml truck soon. Ser Kyrus for many years went to school with is dad and he gave us a great deal and treated us like family . We will be back for a new Ml truck soon. Service and attitude was outstanding. If you are considering a MB check with Kyrus Frames Gerald and Faye Dial Lineville Al More

Steve did a great job in demonstrating the cars features and listened to my requirements, thus presenting me with a deal that was compelling. Nice balance of soft selling and building trust! and listened to my requirements, thus presenting me with a deal that was compelling. Nice balance of soft selling and building trust! More

Mr. Modzelewski was a pleasure to work with. He answered all of our questions and made us feel at home. I definitely will recommend him to anyone interested in becoming a member of the Mercedes-Benz family all of our questions and made us feel at home. I definitely will recommend him to anyone interested in becoming a member of the Mercedes-Benz family! More

My husband and I were extremely impressed with our main salesperson, Steve Szczupak. He was extremely friendly and knowledgeable about the cars and we really enjoyed working with him. The other 2 people salesperson, Steve Szczupak. He was extremely friendly and knowledgeable about the cars and we really enjoyed working with him. The other 2 people we worked with, Robert Laster and Steve Cavanaugh, were also very friendly and helpful. We would definitely recommend this dealership! More

The service was outstanding on all levels of professionalism. My dad has been using Charlie Vaccaro for about fifteen to twenty years and now I know why. He was patient, helpful, informative, pe professionalism. My dad has been using Charlie Vaccaro for about fifteen to twenty years and now I know why. He was patient, helpful, informative, personable, smart, and very hardworking. I have your wonderful team at RBM to thank for my wonderful vehicle purchase. Every single one of you do an exceptional job, and I plan to stick around for quite some time. I look forward to working with RBM in the future. Thank you so much!! More

My ratings are high because of the outstanding service I recieved from RBM of Atlanta yet again. I've taken my car to this location four times over the past 10 months. I initially met Pat who works in the s recieved from RBM of Atlanta yet again. I've taken my car to this location four times over the past 10 months. I initially met Pat who works in the service department. I believe he has a management position, however he has always taken time out of his busy schedule to answer and/or return my phone calls. Pat manages to put me in contact with great people such as James. James took the time to search for the best possible options for my car's needs. My wife actually dropped the car off and was promptly provided a loaner car as always. James later called me with an update and in the end returned the car before the time had initially told me it would be ready. The car looked great and rides smoother than it did when we first purchased it. I was give a great price on tires and surprisingly to me, this location had the ability to refinish the rims on my car and they look great. I am a very please customer of RBM of Atlanta located in the beautiful Sandy Springs. Many thanks to James and pat. See you guys next time. More

My experience was fun and enjoyable. Kyrus is so knowledgeable and friendly. He sold us our last Mercedes Benz 12 years ago and we definitely chose to have him as our salesperson for this new car. knowledgeable and friendly. He sold us our last Mercedes Benz 12 years ago and we definitely chose to have him as our salesperson for this new car. More

The customer service and quality of care RBM provides its clients continues to blow me away. Last year we bought a pre-owned 2008 S 550 after I had been the victim of a terrible auto accident. Charlie Vac clients continues to blow me away. Last year we bought a pre-owned 2008 S 550 after I had been the victim of a terrible auto accident. Charlie Vaccaro and Steve Rosenthal made what had been a nightmarish experience for me with that accident into a wonderful memory and an incredible current driving experience. I LOVE this car. Not only did they find the exact car I wanted, but they also made sure I had blue tooth connection and everything else that I wanted. They followed up with phone calls to make sure I was o.k. and that the car I had purchased was living up to my expectations. Of course, it was and still is. From that moment on I knew I wanted our daughter to have an RBM purchased Mercedes. In fact, I want everyone in our family to have RBM cars purchased with the help of these two gentlemen. I am so happy to say that we just bought for her a pre-owned 2011 C300. In our test driving of such a model, our daughter mentioned that her dream car was a black Mercedes with a tan interior. We had seen none like that on the pre-owned lot. That afternoon I received a call from Steve Rosenthal saying that they had a certified black 2011 C300 with a tan interior. He wanted to make sure our daughter had the car of her dreams! Charlie had told him what she had hoped for. He is such a listener and is so dedicated to making his customers happy. I felt as though I had Aladdin's lamp. Needless to say, we bought the car. She is on Cloud 9, and I am sleeping so much better at night knowing that she has a safe, reliable and first class car AND that these gentlemen have offered to help her set up her phone, her i-Pod and anything else she needs with this car. She is in good hands. Charlie and Steve are immediately responsive to phone calls and appear so quickly whenever we appear in the showroom. I am so grateful. This fabulous experience continues with the service. Curt Cunningham makes it a pleasure to take our cars in for service. Yesterday I took in my S550 for a few things. He fixed the blue tooth and gate/garage door opening buttons immediately while I was there. He found some things that needed attention that I did not even know about. Before I left, he asked if there was anything else he could do. This kind of service does not happen for me with other companies. He calls to keep me up-dated on anything else that might be needed. When the car is ready, he calls and has it waiting for me...washed and ready to go. As I said, I want everyone I care about to have a Mercedes from this company with these men. My husband is also a client, and now my brother is headed their way. The "car of his dreams" is sitting on the pre-onwed lot. I almost feel a mother's pride in sending him to RBM, because I know what kind of an experience awaits him. He will be impressed. More