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RBM of Atlanta
Atlanta, GA
858 Reviews
Atlanta's Mercedes-Benz Connection since 1964. Privately Held, family owned and operated.
- Sales and service for New Mercedes-Benz, AMG, Sprinter Vans, Pre-owned Mercedes-Benz and Certified Pre-owned Mercedes-Benz.
- Visit our new vehicle and used vehicle showrooms and service facilities.
- Conveniently located in Sandy Springs.
- Great selection of New and Pre-owned vehicles
- State-of-the-art service facilities
- Convenient service options including Express Service, pick-up and delivery, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 858 reviews
December 03, 2011
we own a CLK that was purchased from RBM. With an appointment made in advance took it in for brake lining service. They kept the vehicle for 2 days to do this simple job. They called back to attemp appointment made in advance took it in for brake lining service. They kept the vehicle for 2 days to do this simple job. They called back to attempt to upsell a brake fluid flush (don't think necessary), plus another part (don't remember specific, but likely not needed either). Then they called back later to say some bolt on the airbag was loose and they would need to take it apart tighten then re-install airbag (sounds fishy huh). Well we refused. They say airbar will likely deploy while driving in about 2000 miles(guess we will see). Since the car was purchased there, we have rights to free courtesy car. When we returned the courtesy car, they claimed that the front wheel was damaged and charged an extra $150.00. We did not damage the wheel. Well RBM, will be purchasing another MB soon, but it wont be from RBM. More
by dude123
Employees Worked With
dont know
December 01, 2011
Steve Edwards was such a great help! I came in, knowing what I wanted to buy, and he made the process as smooth as possible. Any concerns that I had were addressed quickly and with patience. We were in a what I wanted to buy, and he made the process as smooth as possible. Any concerns that I had were addressed quickly and with patience. We were in and out very quickly. This is our first Mercedes but will not be our last now that we've seen the customer service provided by Steve and the RBM dealership! The price was great and the financing was unmatched anywhere else. Awesome car. Awesome service! Thanks for all of your help Steve! More
by cassielbarrett
Employees Worked With
Steve Edwards, Steve Edwards
December 01, 2011
In 40 years of car ownership, Shawn McCallum is the best service advisor I've ever worked with - anywhere. He loves his job and it shows. service advisor I've ever worked with - anywhere. He loves his job and it shows. More
by eddiereece
Employees Worked With
Shawn McCallum, Shawn McCallum
November 30, 2011
This was my 3 purchase of a new Mercedes from RBM of Atlanta. Each time I've worked with Eric and was extremely pleased with his focus on going over the purchase of my new E550. He explained all the o Atlanta. Each time I've worked with Eric and was extremely pleased with his focus on going over the purchase of my new E550. He explained all the options for the car plus cash and leasing options. The best part was the day the car was delivered and the time Eric spent explaining all the features of the car and setting up Blue Toth, recording disk, and even Pandora radio. Another factor in my purchase of my new car is there service department and my service advisor- Curt Cunningham More
by hokiebird12#
November 29, 2011
My efforts to find a Mercedes-Benz C 300 Luxury Sedan for my wife started and ended at RBM of Atlanta. Working with Gerry and Kevin was an excellent experience. We found both gentlemen and the dealership exc my wife started and ended at RBM of Atlanta. Working with Gerry and Kevin was an excellent experience. We found both gentlemen and the dealership excellent to work with. The car was inspected and prepared for delivery in a manner no less than first class. Mr. Modzelewski exceeded all expectations. We drove from Chicago, Ill., to trade and purchase. We accomplished our goal, and we were very satisfied by the high level of standards and attention by everyone involved in the transaction process. We look forward to working with RBM in the future. Thank you Gerry, Kevin and RBM of Atlanta. Mark and Susan Maciag More
by Maciag
Employees Worked With
Gerry Modzelewski and Kevin Kane, Gerry Modzelewski
November 29, 2011
My experience with Steve Edwards was exceptional. He was sooo patient and compassionate about my nervousness in purchasing a Mercedes. Even Tom was great when I developed cold feet. They made it seem easy sooo patient and compassionate about my nervousness in purchasing a Mercedes. Even Tom was great when I developed cold feet. They made it seem easy to get out of the purchase as well as getting into the purchase. It is a womens perogative to change her mind and they were supportive either way. That was THE best feeling! So I bought one! Thank you all. More
by smrtannie
Employees Worked With
Steve Edwards and Steve Rosenthal, Steve Edwards
November 28, 2011
This is the second time we've worked with Charlie, and again, it was a very professional and friendly experience. There were none of the "typical" dealership tactics, just open dialog and negotiations. again, it was a very professional and friendly experience. There were none of the "typical" dealership tactics, just open dialog and negotiations. Charlie and RBM delivered on all promises and statements. I have already talked about our great experience with many of my friends and will be back for another Benz in the future. More
by bishopgt
November 28, 2011
We had an amazing experience with Steve and RBM! We were provided top notch service from sales,finance and all the way to detail of my CLK. I would HIGHLY recommend Steve and everyone at RBM of Atlanta for provided top notch service from sales,finance and all the way to detail of my CLK. I would HIGHLY recommend Steve and everyone at RBM of Atlanta for your Mercedes buying experience. Thanks again Steve your the BEST!!!! Connie and Dave Miller More
by cmillertime
Employees Worked With
Steve Edwards, Steve Edwards
November 22, 2011
It was a pleasant experience working with Kyrus Frames and the RBM of Atlanta team. From my initial contact with the receptionist to delivery of the vehicle my expectations were exceeded. and the RBM of Atlanta team. From my initial contact with the receptionist to delivery of the vehicle my expectations were exceeded. More
by dedra
Employees Worked With
Kyrus Frames, Kyrus Frames
November 22, 2011
It was such a great experience working with Steve Edwards at RBM of Atlanta. He, along with everyone else, was very friendly and helpful. We found exactly what we were looking for and at a great price! I at RBM of Atlanta. He, along with everyone else, was very friendly and helpful. We found exactly what we were looking for and at a great price! I would definitely shop with RBM of Atlanta again! More
by allmtrek
Employees Worked With
Steve Edwards, Steve Edwards
