RBM of Atlanta

Recently, my husband and I were out car shopping and RBM was the third dealership we visited that particular afternoon. We have never owned a Mercedes, but were very interested in learning more about them. was the third dealership we visited that particular afternoon. We have never owned a Mercedes, but were very interested in learning more about them. Steve was sent out to talk to us by the General Manager of the dealership. Steve took the time to find out about our needs and wants. We ended up buying our first Mercedes-Benz from Steve that day, even though that was not our intent. There was no comparison between the attention we received from Steve and the other dealerships we had visited that day. It was an awesome experience, which is something you don't usually say when purchasing a new car. We have already referred Steve to several friends and we only hope he is still at RBM when we buy our next Mercedes. More

On the service side they are very attentive, thorough and responsive. When a repair or service is necessary, I have every confidence it is completed to their best standards. Sales, specifically Charlie Vacar responsive. When a repair or service is necessary, I have every confidence it is completed to their best standards. Sales, specifically Charlie Vacarro, have in similar fashion practice with honesty, forthrightness and adopts the role of trusted adviser. This is my third Mercedes and each time I have departed with the same level of confidence. I never 'stole' the car but always felt it was a fair deal. Will I return? Sure. More

We dreaded car shopping in the past until we met Steve Edwards. This is the second vehicle we have purchased from RBM and from Steve. The first time it was a pre-owned ML350 and just recently the 2012 ML3 Edwards. This is the second vehicle we have purchased from RBM and from Steve. The first time it was a pre-owned ML350 and just recently the 2012 ML350. On both occassions Steve has gone out of his way to answer any and every question with knowledge and friendliness. His level of professionalism is unsurpassed. Actually I can't say anything bad about RBM because everyone including the Service Dept has been outstanding. I am relieved to have found a salesperson I can trust and one I know has our best interest in mind. More

Best experience I have ever had buying a car. The service, value of the product and financing were outstanding. I was able to find exactly the car I wanted. service, value of the product and financing were outstanding. I was able to find exactly the car I wanted. More

I pondered over wether to buy a Mercedes E350, I have been deployed with the government for over 4 yrs. I told myself that I wanted a car that would last and comes form a strong industry that does not cu been deployed with the government for over 4 yrs. I told myself that I wanted a car that would last and comes form a strong industry that does not cut corners when the economy is bad. I went to RBM after months of having the E350 on my screen saver. I knew it was the car for me but I wanted to ensure it was the right fit for my life and what kind of attention this dealership would provide me. I was browsing the selection that the dealership had and I was put off that they did not have the color I wanted. Before I left to rethink my choices I spoke with Charlie who gave me information I may need to bring me to my decision; I told him I was not ready to buy because I was not settled in Atlanta just yet. I ensured him I did need a car because the rental was really getting expensive. He was so nice and printed off some information on the E350 for me to review. After almost two months I came back, I had compared the Mercedes E350 to the M class Infiniti, Acura TL, and the BMW 5&7 series and none of them meet my needs and I was not feeling the Love of the Mercedes. The quality in craftsmanship was not there also none of those guys came out to the lot to see if I needed anything, I had to go get them to ask questions. I did not like that at all. When I finally did go back to the RBM dealership I meet with Charlie for many hours, I put him through the (Ringer). We did test drives, on the SUV's compared prices, He looked online to see if the color I wanted. He just went all out and was patient with me because he knew for me this was a big deal and he understood that. There was no pressure and that was very important to me because I didn't want to feel as if i was being strong armed into any decisions. I have to mention that it was so Hot outside and I switched heals to flaps to really give him the walk of the lot. I believe Charlie may have lost some inches around the waist in his efforts to sell me an investment. I am very happy with my Brand new Baby (2011-E350W) He will last for a long while. Thanks Charlie, I will bring you and Rick some more Pound Cake! More

My sales rep Charlie was very helpful in getting me a great buy on a 2011 C300. He was professional and knows the business and the cars. I was able to tell him what I wanted in a car and he delivered. great buy on a 2011 C300. He was professional and knows the business and the cars. I was able to tell him what I wanted in a car and he delivered. The overall staff was great as well always making sure I was not ignored and made to feel right at home. I will recommend RBM to all my clients and friends. Thanks again, Rose Vincent, Broker A Better Choice Real Estate More

My wife and I just bought our second Mercedes from RBM. We dealt with Gerry Modzelewski on both occassions and could not have been more pleased with either Gerry or RBM. We called earlier in the week to le We dealt with Gerry Modzelewski on both occassions and could not have been more pleased with either Gerry or RBM. We called earlier in the week to let to discuss what we wanted and, when we arrived on Saturday, Gerry had a nice selection meeting our crtieria ready for inspection and test drives. The entire process was low key and professional. We had already done considerable pricing research on both our trade and the car we wanted to buy. When it came time to make the deal, there was some negotiating as is normal but, again, it was low key and professional, and ended at a net trade that we believe was very fair in light of our previous research. I would recommend Gerry and RBM without hesitation. Service after sale was great with our first purchase and we have every reason to believe that this will continue now that we have two. More

Being a mercedes benz owner was a childhood dream of mine that stayed with me even after I became a teenager and learned of the financial commitment needed to make this dream come true. In keeping with my go that stayed with me even after I became a teenager and learned of the financial commitment needed to make this dream come true. In keeping with my gosls that I sat out to achieve, I couldn't purchase a benz until I completed my college degree, purchased my home and was earning a certain salary. While working on these goals, I would periodically stop by RBM of Atlanta and look at the vehicles on the lot. The majority of the time, the salemen would just let me look without engaging in a conversation. One Saturday morning, I drove onto the lot in my 1980 Toyota Corona (with an oil leak), and within minutes of looking at the first car, I hear Charlie's warm greeting and see his smiling face. I immediately tried to get rid of him by saying, "I'm just looking", but he surprised me by asking if I had ever driven a mercedes before. I said,"no, I just come up every 90 days and look at the cars. In minutes, Charlie had me in a car and we were riding down Roswell Road. I told him that wasn't financially ready, but would one day be a mercedes owner. His reply surprised me. He said, "I know you will. Feel free to come up and drive a car any time." So, I took him up on it and he was always there, with a smile, eager to assist me. After about a year of quarterly test drives, Charlie called and said he thought he could put me in a pre-owned vehicle that I could afford and asked me to come in. I reluctently showed up that Saturday and five hours later, I pulled off the lot in my first mercedes. I will never forget that day; the day Charlie made one of my dreams come true. More

Kay Goggins is extremely knowledgeable about the Mercedes product. She didn't hesitate to spend time on the phone with me, pre-direct sales opportunity- to navigate me through the differences between the RB product. She didn't hesitate to spend time on the phone with me, pre-direct sales opportunity- to navigate me through the differences between the RBM cars and the competition including independent sellers. Her focus was on educating me and highlighting the importance of buying from the highest integrity company. Beyond a doubt, she convinced me that I would be best served buying a car from her at RBM. She was upbeat and friendly with a smooth soft-sell approach. I highly recommend her to everyone. She will go beyond the norm to serve her customers to ensure they are thrilled with their decision and will always have support after the sale. Thanks Kay! You made the process a pleasure! More

I visited RBM of Atlanta in May just to take a look at some Mercedes-Benz.My experience was great my salesperson Steve Szczupak was very knowledgeable about the mercedes. He made me feel very comfortable some Mercedes-Benz.My experience was great my salesperson Steve Szczupak was very knowledgeable about the mercedes. He made me feel very comfortable and not pressured. I would highly recommend him to all my family and friends,outstanding customer service, any problem I've had Steve has always been helpful."STEVE SZCZUPAK" My #1 salesperson I look forward returning to RBM of Atlanta to buy my next Mercedes. Audrey McLain Rex GA More