RC Hill Mitsubishi-DeLand

I had not visited this dealership in over 20 yrs when I I had not visited this dealership in over 20 yrs when I used to bring my 1991 Mitsubishi Mirage here for service. I just had a terrible experien I had not visited this dealership in over 20 yrs when I used to bring my 1991 Mitsubishi Mirage here for service. I just had a terrible experience with a "Tent Sale" scam from a dealer in Bushnell, Florida. After I had the vehicle for 5 days it was repossessed by the Sheriff's Dept. It so happens that the vehicle was involved in a accident and was not disclosed to us by these "thieves" and the title was BRANDED and therefore the bank pulled the financing. I came to RC Hill and spoke with Russel who was very supportive of my situation. He did the a great job in explaining some options and he did some legwork to assure me that my credit had not been damaged in this fiasco. I returned 2 days later with my wife and our trade in. We were looking at a late model Outlander and had one picked that we were interested. Due to customer back up Russel introduced me to Jeff who would work with me and take a test ride. Not only the the outstanding team of Russel and Jeff get me approved for the vehicle but were able to secure financing for a brand new 2013 Outlander for almost the same terms as the used vehicle. The financial manager was also fantastic. His explanations of the terms and options to us made great sense, and we took the options he recommended. Bottom line: I went from a 2007 Outlander with 75,000 miles to a brand new 2013 Outlander Sport with 100,000 miles warranty including roadside assistance gap insurance and lifetime oil changes for $20.00 per month more. I will never deal with anyone by R.C. Hill ever again, they are without a doubt the best dealership in Central Florida. More

I did not know what car I wanted to purchase. I described what I wanted and Anthony Andolino brought the Outlander. He was polite not pushy never said give me your keys see what we can do. He just made it fe what I wanted and Anthony Andolino brought the Outlander. He was polite not pushy never said give me your keys see what we can do. He just made it feel easy to make my decision. I left RC Hill for other dealerships I was totally ignored, given a salesman who would not listen me, pushed right away to give up keys but left alone for almost 30 min. this was at the Kia dealership. When I told them give me my keys I need to think, just like with Anthony, they said what if we give you more for your car can we make a deal then. If you could have given me a better deal to begin with why didn't you. I have been called numerous times, e-mail & only by the internet operator never sales man to apoligize. I felt because I was a woman I must not be buying a car but I have been buying my own cars all my life. When I called Anthony back he did not presure me was understand & they gave me the greatest deal. I was never left alone while everyone sat in a room talking. I would recommend RC Hill & their staff 100%. Thank you all of you even the poor internet operator that caught me after dealing with Kia. More

The experience at this dealer was fantastic, very friendly with a profesional environment, Thank You so much to Russell for the help, very nice job, outstanding service and high levels of customers friendly with a profesional environment, Thank You so much to Russell for the help, very nice job, outstanding service and high levels of customers skills, definitely ill recommend to all my friends and relatives to buy a car there. I drove 1 1/2 and let me tell you was worth it. I show up and park and right away one friendly employee take care of me and approach to help me, 1 minute after I was on Russell desk feeling like home and very welcome, the all process was fast and before I know it, I was driving back to Ocala Fl with a big smile, not only for the new car, the service and the personalized help very impressive. Good job. More

I was looking for a new car. Got jerked around with all these dealers in Orlando, and Clermont (where I live). Last night before going to bed I got a reply from an email I sent (about my frustration from a these dealers in Orlando, and Clermont (where I live). Last night before going to bed I got a reply from an email I sent (about my frustration from all these rip off dealers and what I expected) from Jeff Welcheck that read "They ask for so much money down because they are asking too much for car. The bank will only loan a certain amount for a car, the rest you are responsible for that's why they pound you for money down. Sean, you want no $ down, that's cool, give me a shot. Our dealership is all about helping people that need help. Check out our reviews dealerrater.com. believe it or not, we are #1 in the NATION in customer satisfaction." I figured he sounded genuine enough. I had an appointment to speak with someone at David Maus VW (where they'll do whatever it takes...to piss you off) in orlando, but after I heard his unpromising words on trying to get me into the dealership to waste my time with a deal that probably wasn't going to work, I gassed up my rental car and drove an hour (straight past DMVW) to RC Hill Mitsu. to see these guys and hear them out. Troy Stoops ended up helping me pick a car that suited me. We looked at a few, I didn't get what I originally went there for because of bank requirements for the price I wanted to pay, I walked away with a practically brand new Mitsu Outlander Sport (I didn't think I'd be buying at Mitsu). This was a better value and a better deal. I really like this car. I always admired Mitsubishis but I never really thought I'd buy one. This was a great deal! They got my payments nearly exactly what I was paying on my previous car, it came out to $1 more per month. When I had agreed to the deal being about $10 more a month. They overcompensated and that's what you call "caring sales people". And Mitsubishi has an awesome warranty package that came with my car. I asked about GAP insurance because that's what saved me from the bank with my car I just totaled, it was already worked into the price. You cannot ask for a better dealership to work with! If you live over an hour away like I do, go visit them and see what they have to say, they're great people and will take care of you. I promise! Even if you don't like Mitsubishi, take one for a drive, they're really nice also! Thank you everybody at RC Hill Mitsu, when I run the wheels off this one, I'll be back for another. More

The best experience I've ever had with a dealership. Seleana was very pleasant and accommodating. She let us decide what we wanted instead of trying to sell us something they wanted to get rid of like Seleana was very pleasant and accommodating. She let us decide what we wanted instead of trying to sell us something they wanted to get rid of like most dealerships do. She, and the rest of the staff, checked to make sure our 1yr old daughter was enjoying herself as best as an infant can in a sales office. More

It was a pleasure dealing with Russell. He listened to us and gave us exactly what we wanted. We were treated with respect. He told us exactly what to expect and never gave us false expectations. He took th and gave us exactly what we wanted. We were treated with respect. He told us exactly what to expect and never gave us false expectations. He took the time to explain to us how our new car worked and what to expect. We did not feel pressured by him at any time. It was the best experience we've ever had in a car dealership. The finance department was great as well. Thanks More

They went above and beyond to get me in a car. Jeff made sure that I knew what was going on every step of the way. Thank you all for doing all you did to help me get a car. sure that I knew what was going on every step of the way. Thank you all for doing all you did to help me get a car. More

I saw an ad on craigslist for a dodge durango and submitted a credit application. Within minutes Seleana emailed me back and asked to call. I am very busy and i asked if we could handle the transac submitted a credit application. Within minutes Seleana emailed me back and asked to call. I am very busy and i asked if we could handle the transaction by email and to my surprise she said yes and made it very easy for me. I am in the middle of rebuilding my credit so i didnt have high hopes of getting the vehicle but with my down payment and lots of hard work on their part i got approved and got the vehicle. I would recommend this dealership mainly because of how easy the sales process is. More

This place is great! Very friendly people and nice prices. Wouldn't have gone anywhere else. The process was very simple as well. Extremely satisfied. prices. Wouldn't have gone anywhere else. The process was very simple as well. Extremely satisfied. More

It was a great buying experience and Russell took it above and beyond that!! I would definetly recommend RC Hill. Knowledgeable staff and they give you the best possible deal with no hassle!! above and beyond that!! I would definetly recommend RC Hill. Knowledgeable staff and they give you the best possible deal with no hassle!! More