About Us
Copyright 2018 DR Media Holdings, LLC
Search
Back

Racine Hyundai - Service Center

4.5

34 Lifetime Service Reviews

9503 Washington Avenue, Racine, Wisconsin 53406

34 Reviews of Racine Hyundai - Service Center

Sort by Write a review
September 14, 2018

"Easy making appointment, fast service, & courteous staff."

- mlpnhlp

The service received was reasonably priced. The waiting room is comfortable, with coffee available. Wait time is always fairly short. I took my car in for an oil change. They also gave my car an inspection, as well as washing it. Very pleasant experience.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jay Allee
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 14, 2018

"Great staff, great job"

- jrickuwm

I was satisfied with every part of my visit. Jay was friendly and helpful. The work done improved my cars performance and was what I expected.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jay Allee
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 04, 2018

"Oil change and service"

- swdolak

Outstanding customer service and quick turnaround time for oil change and car wash. Best service experience by far! Would recommend this dealership for servicing to all.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Connor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 30, 2018

"above and beyond"

- SEIBERLICH

Service was excellent, staff was very helpful. Was greeted numerous times by all personnel. A great experience, everyone went above and beyond my expectations. Many thanks.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jay Allee
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 29, 2018

"Oil change and chevk A/C"

- cj.mora67

I had the oil changed, car inspected, and check the Air Conditioning for a strange noise. Of course, the AC stopped making the noise on the day of service, so they couldn't find anything wrong. All other services performed per my maintenance contract.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Colon
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 24, 2018

"Wait time for not having parts when an appointment was made "

- Denig523

I scheduled an appointment for an oil change and spark plug change, when I got the confirmation it didn’t mention anything about spark plugs it there was something else mentioned. When I called I was told it was just so that enough time could be allotted. When we came in for the for the service work to be done the spark plugs were not there and after two hours of waiting we were told such. Recommended we come back when they are in and at that time an appt an be scheduled. My rating are all poor due to this. My time as yours are very valuable and not having spark plugs is not acceptable

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Aug 31, 2018 -

Racine Hyundai responded

We understand your frustration and wish to apologize for your delay. We would like to offer you an upgrade to your next services for your trouble. Please contact Gene Somers @ 262-884-7575.

August 21, 2018

"Tire repair"

- MARYNELMARk

Though a tire repair turned into a more complicated problem, nick kept me informed at every step, explaining all my options. The service waiting area is comfortable and the wait time was reasonable.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Colon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 10, 2018

"Service work"

- PETERSONMARIELLA

Had my 2015 Sonata in for service engine light on, replaced spark plus under warranty, also was told I need an alignment so had that done now car pulls to the right have to call and get it back in

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Connor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : David Tentler
August 02, 2018

"Nothing But Problems with 2014 Elantra"

- Racine

The first three years and 50000 miles- our car was great. At around 64000 miles, during a routine oil change we noted a weird noise and were told the engine was shot. We were told we couldn't drive it and were given a rental. It took well over a month for the new engine to come. Thank goodness for the 100000 mile power train warranty. At our next oil change, the service department noted an oil leak. We had a family vacation planned, and as this is currently our only vehicle, we were again grateful for a rental. Turns out the oil pan on the new engine was defective. SHEESH. When the car was returned to us, we quickly noted another noise. When we opened our trunk we found the liner was disassembled with nuts and bolts just lying there. Took it back and we were told the interior is so rusted they can't reattach the unit. WHAT? They ended up zip-tying it. No Lie! This is a car that is parked inside daily. How can the inside of the trunk frame be that bad? We are now looking for not only one new vehicle but two. And probably not a Hyundai.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Jay Allee
3.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 02, 2018

"Great service experience "

- Alex

Jay in the Service department was excellent. Very kind, kept me updated and the prices were great. I will definitely continue to get Service here.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jay Allee
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
1
...
1 - 10 of 34 results