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Rafferty Subaru

Newtown Square, PA

4.9
4,844 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,844 Reviews of Rafferty Subaru

August 11, 2021

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by CRAZYFELLOW1
Recommend Dealer
Yes
Employees Worked With
Parker
Aug 12, 2021 -

Rafferty Subaru responded

Thank you for giving Rafferty Subaru your five stars - we sincerely appreciate it!

August 11, 2021

Alec was very helpful. Kept the process fast and painless. Chris was very helpful when explaining the inter workings of the car! Answered all our questions. More

by grace.erikson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisa Tascione, Chris Kuhfuss, Brendan Latimer, Alec Hinchcliff
Aug 11, 2021 -

Rafferty Subaru responded

We're glad we could make your visit quick and hassle-free, Grace! Thank you for doing business here at Rafferty Subaru and leaving us a review - we hope to see you back again soon!

August 10, 2021

I always find this dealership to show efficiency and honesty when dealing with customers. Most of the time the staff are friendly, knowledgeable and curteous. More

by DRAGONBOAT01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Knarr
Aug 10, 2021 -

Rafferty Subaru responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Rafferty Subaru team. Drive safely, and we hope to see you again down the road!

August 10, 2021

They don't tell your everything up front I was lied to about my warranty and some reason when I had warranty they said my cat had dirt in it so they cleaned it the noise never stopped More

by Xavierfarrar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Barbieri
Sep 24, 2021 -

Rafferty Subaru responded

I am sorry to read this feedback. We want the most for our guests, and I assure you that is it never our intention to mislead them. I would appreciate the chance to speak with you to see if there is anything I can do to help clear things up for you. If you are willing to discuss this, please give me a call at your earliest convenience. Thank you, Ken Seal - Service Manager - (888) 711-0779

August 10, 2021

Everything was taken care of in advance so no unexpected problems! Service was great and the people were very accommodating I was able to complete my inspection in a timely fashion More

by BCONROY0716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Barbieri, Mike Colquitt
Aug 10, 2021 -

Rafferty Subaru responded

We're glad we could make your service visit smooth and seamless! Thank you for the review, and come back soon! - the Rafferty Subaru team

August 10, 2021

Good service for newer vehicles and vehicles under warranty. Was not happy with service for my other older Subaru though. Instructed servics advisor at dealership we were only interested in repairing More

by Carl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Barbieri
Aug 17, 2021 -

Rafferty Subaru responded

Hi Carl, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. Please reach out to our Service Manager, Ed Murrin at ed@raffertysubaru.com so that we may ensure your experiences with our dealership are more pleasant moving forward. Take care!

August 10, 2021

Smooth and easy transaction and wonderful customer service! They even washed my car after fixing it. %100 satisfied! Will be returning for future repairs and servicing! More

by Jamie.Cunilio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Capatasto
Aug 10, 2021 -

Rafferty Subaru responded

Thank you for the kudos! We are delighted to hear the Rafferty Subaru team continues to deliver exceptional results for our valued guests. We appreciate your support and hope to work with you next time. Take care!

August 10, 2021

Customer service at this dealership has improved significantly over the last year or two. The new front line staff are an asset to the company. Two thumbs up to the improvements made to the physical More

by HPalo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale, Dylan Perko
Aug 10, 2021 -

Rafferty Subaru responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Rafferty Subaru team. Drive safely, and we hope to see you back again down the road!

August 10, 2021

Always consistent and professional reasonable priced. The online appointment system is easy to follow. Ppp Ll Ppp jjj Bibb bbb hhh high vvb vvb vvv More

by AGROSSI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Rider
Aug 10, 2021 -

Rafferty Subaru responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with the Rafferty Subaru team. Drive safely, and we hope to see you back!

August 10, 2021

Very efficient, attentive, courteous and friendly!Always Very efficient, attentive, courteous and friendly! Always impressed with service, snack bar and tv helped pass the time as well, lucky to have a Suba More

by MARIETTAGALVEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Capatasto
Aug 11, 2021 -

Rafferty Subaru responded

Thanks for reviewing Rafferty Subaru! We look forward to your next visit!

Aug 17, 2021 -

Rafferty Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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