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Rafferty Subaru

Newtown Square, PA

4.8
4,846 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,846 Reviews of Rafferty Subaru

August 10, 2021

I always find this dealership to show efficiency and honesty when dealing with customers. Most of the time the staff are friendly, knowledgeable and curteous. More

by DRAGONBOAT01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Knarr
Aug 10, 2021 -

Rafferty Subaru responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Rafferty Subaru team. Drive safely, and we hope to see you again down the road!

August 10, 2021

They don't tell your everything up front I was lied to about my warranty and some reason when I had warranty they said my cat had dirt in it so they cleaned it the noise never stopped More

by Xavierfarrar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Barbieri
Sep 24, 2021 -

Rafferty Subaru responded

I am sorry to read this feedback. We want the most for our guests, and I assure you that is it never our intention to mislead them. I would appreciate the chance to speak with you to see if there is anything I can do to help clear things up for you. If you are willing to discuss this, please give me a call at your earliest convenience. Thank you, Ken Seal - Service Manager - (888) 711-0779

August 09, 2021

Everyone I came in contact with went beyond & a never got the feeling I had no idea what I was doing & I didn't. Nick, who worked on my car was so pleasant when I spoke with him & car is running smooth, gent More

by peggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know all the names., Nick Capatasto
Aug 09, 2021 -

Rafferty Subaru responded

Thank you for the great review, Peggy! We want the most for our guests, and we are thrilled to hear that you had such an outstanding experience working with Nick, Jim, and the Rafferty Subaru team. Safe travels, and please don't hesitate to reach out if you have any questions!

Aug 09, 2021 -

peggy responded

They all deserve a thumbs up!!! Hope I have the right names, I know I didn't have all the names, I should have asked.

August 09, 2021

Great service fast no long wait made sure I was comfortable nice environment with friendly employees and environment. In and out service will be used again More

by CANNON24DAFI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefanie Dunfee
Aug 09, 2021 -

Rafferty Subaru responded

Thanks for your great review! We're thrilled that you enjoyed your time at Rafferty Subaru. See you again!

August 09, 2021

Came in for express service for an oil change. It was the first time for this car at Rafferty service and the staff was very helpful getting it into the system. The entire process only took a half hour and t More

by nsapone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lyons
Aug 10, 2021 -

Rafferty Subaru responded

We're so glad we're providing the thorough and efficient care we strive for. Thank you for trusting Rafferty Subaru with your vehicle maintenance, and come back soon!

August 09, 2021

You run a great dealership, nice complimentary loaner, tons of hardworking team to get you in and out. An overall very surprising and stress free visit More

by JIMMCGINLEY327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Latimer
Aug 10, 2021 -

Rafferty Subaru responded

Jim - thank you for the terrific feedback. We're flattered by the kind words and glad the Rafferty Subaru team didn't fail to impress! Come back soon!

August 06, 2021

They fixed the problem with my car and gave me a loaner car to use at no charge also called let me know progress of More

by SMITTYSATV
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Barbieri, Brent Knarr, Nick Capatasto, Doug Rider, Stefanie Dunfee, Samantha Brown, Kelly Billbrough, Jackie Farley, Mike Colquitt, Dylan Perko
Aug 06, 2021 -

Rafferty Subaru responded

We're happy to hear that the Rafferty Subaru team took care of you! Thank you for your support and we wish you many safe and happy miles!

August 06, 2021

The service representative was very respectful and efficient. He was patient and answered all my questions. Since I had many tasks scheduled for the day having the loaner car was a godsend. More

by WELLSCHR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Capatasto
Aug 08, 2021 -

Rafferty Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 05, 2021

I drove in for an oil change, they took me right in, and I got my far back really quickly! I always trust the work here More

by KAMLEITNER23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Barbieri
Aug 05, 2021 -

Rafferty Subaru responded

Thank you for the superb review and for giving Rafferty Subaru your five stars! We're glad we made your service experience such a breeze. Come back again next time!

August 05, 2021

Excellent service process, from start to finish. I love how smooth it is to just pull my car right in, and be moved from place to place so quickly. Everyone is so polite and friendly. The lounge is very More

by KBLUTHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Capatasto
Aug 05, 2021 -

Rafferty Subaru responded

Thank you for taking the time to share your service experience so others can see what it's like to be a guest at Rafferty Subaru! Providing an excellent customer experience is our number one priority, so we are happy you had a pleasant visit. Safe travels!

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