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Rafferty Subaru

Newtown Square, PA

4.8
4,846 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,846 Reviews of Rafferty Subaru

August 05, 2021

They are always accommodating and usually pretty quick. I love the convenience and the exceptional customer service. I hope to continue having such positive experiences! More

by CkForester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Aug 05, 2021 -

Rafferty Subaru responded

We want you to rely on us for more positive experiences! Our team is so proud of the top tier level of customer service they provide to our guests. It's excellent that you've found our services to be accommodating as well as prompt. Thank you for choosing Rafferty Subaru and have a great day!

August 05, 2021

Always available to chat and quick service. Will be back again for sure. My Subaru has been serviced here always for major and minor issues. More

by laelah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Capatasto
Aug 05, 2021 -

Rafferty Subaru responded

Thank you for entrusting Rafferty Subaru with the care of your vehicle! It is truly our honor and privilege to assist you. Safe travels, and we'll see you again down the road!

August 05, 2021

They are very efficient, helpful and communicative. The hours of operation make it easy to pick up and drop off. they give you realistic time lines. More

by CMuzika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Capatasto, Dylan Perko
Aug 05, 2021 -

Rafferty Subaru responded

Thank you for the glowing review and for trusting Rafferty Subaru with your service needs! We're glad we didn't let you down. Come back again next time!

August 04, 2021

Keith at Rafferty was excellent! He was friendly, attentive, and went above and beyond to get us the car we wanted in a timely manner. More

by HARRSA02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Harden, Nick Siolek, Chad Myers, Eli Hash
Aug 04, 2021 -

Rafferty Subaru responded

This review is excellent! It will be our pleasure to tell Keith that his friendly, attentive care was so appreciated! At Rafferty Subaru, going above and beyond is what we do best. Thank you for selecting us to take care of your automotive needs, and should you need anything down the road we'll be here!

August 04, 2021

Rafferty makes every effort to listen to and address your concerns about issues you’re having with your vehicle. The staff is courteous, the waiting area and restrooms are well maintained. More

by EAMMUSIC
Recommend Dealer
Yes
Employees Worked With
Kelly Billbrough
Aug 04, 2021 -

Rafferty Subaru responded

It's great to hear that our team was friendly and that they listened to your concerned and addressed the issues with your vehicle. Thanks so much for your business! --The Rafferty Subaru Team

August 04, 2021

It was Easy and everyone worked efficiently and thoroughly. This was a first time visit using Express Service—it was very nice. We will return! Thank you! More

by Jnagurney74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parker Bond
Aug 04, 2021 -

Rafferty Subaru responded

We're glad we could make your service visit smooth and seamless! Thank you for your business and review - we look forward to seeing you back at Rafferty Subaru again down the road!

Aug 17, 2021 -

Rafferty Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

August 04, 2021

Tom Middleton was my service advisor for Subaru. He did a good job letting me know what was going on with car, and what potential problems car would have down the road. More

by Jebmcb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Middleton
Aug 04, 2021 -

Rafferty Subaru responded

Thank you for leaving Rafferty Subaru a review. We're glad to hear that Tom was such a great help throughout your recent visit! Drive safe, and come back again soon!

Aug 17, 2021 -

Rafferty Subaru responded

Hello, thank you so much for your feedback! Tom will be very happy to hear about your kind words and high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 04, 2021

The staff was very professional and welcoming, they made sure your wants and needs were made throughout the whole buying process. The cars were up to date and very clean. Couldn’t recommend this place enoug More

by agaccount3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Smith
Aug 05, 2021 -

Rafferty Subaru responded

Thank you for the kind review and recommendation! We're so happy to hear our team made your buying experience a breeze, and we appreciate your business. Safe travels, from the entire Rafferty Subaru team!

August 03, 2021

Nick was super awesome and helpful! Great with the updates! Nice work! He got me out of there real quickly as well! All with a smile! More

by MANDI.ZELLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Capatasto
Aug 03, 2021 -

Rafferty Subaru responded

We're glad to hear that Nick and the Rafferty Subaru team provided an all-around fantastic experience! Thank you for your review, Mandi, and come back soon!

August 02, 2021

Dan, the assistant service manager, had the nerve to call about my one star review to ask “how he can help me,“ not “how he can make it right.” He had the nerve to go from saying, “well you got a new tran More

by revrobrodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom, Dan Vitale
Aug 19, 2021 -

Rafferty Subaru responded

I'm very sorry that you're upset. Customer satisfaction is our priority and I'm disappointed that this wasn't the impression we left. I would be grateful for the chance to speak about this further, but I won't be able to find your contact information from this review. Please consider giving me a call so that I can assist you. Thank you, Ken Seal - Service Manager - (888) 711-0779

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