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Rafferty Subaru

Newtown Square, PA

4.9
4,844 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,844 Reviews of Rafferty Subaru

December 24, 2020

My 2007 Legacy was recalled for a airbag replacement. I brought the car in for a 10:45 appointment. I was given a free replacement vehicle for the day. A slight damage occurred during the process which was More

by SN322B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Brown
Dec 24, 2020 -

Rafferty Subaru responded

Thank you for trusting us with your Subaru Legacy. Here at Rafferty Subaru, we strive to deliver a seamless experience and I am glad to see that everything was taken care of!

December 24, 2020

Your service department is very conscientious. They are accommodating , explain their plan of action and set realistic results. The work was done in a timely manner as well. More

by MGANLEY27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe his name is Tom.
Dec 27, 2020 -

Rafferty Subaru responded

Thank you for the review! It was our pleasure to assist you here at Rafferty Subaru, and if you ever need anything else, don't hesitate to come back and see us again!

December 23, 2020

Some improvements needed. Not the comedy of errors of the previous visit but inefficient. They promised to put my car under my name and delete the car we sold but rep could not find my car under my name More

by JEN.STEVENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kelly Billbrough
Jan 08, 2021 -

Rafferty Subaru responded

Jen - I apologize for any miscommunication on our end. We strive to deliver a seamless service experience, and it is never our intention to inconvenience our guests. I assure you that I will look into your situation so we can get your correct information on file for next time. I understand that you are frustrated, and I would appreciate the chance to speak with you so I can make sure your concerns have been properly addressed. If you are willing to discuss this, please give me a call when it is best for you. Thank you, Ed Murrin - Service Manager - 610-353-6900 x 111

December 23, 2020

The best, most competent and courteous car dealership anywhere. I can’t imagine buying a car any where but Rafferty Suburu. They are always on time with my service call. They look out for my best interes More

by DENNIS.KINSLOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Cunningham, Mike Colquitt
Dec 23, 2020 -

Rafferty Subaru responded

Dennis, your glowing review makes our day! We cannot thank you enough for your loyal business and your wonderful recommendation of our team. We are grateful to have you as a customer and look forward to working with you for a long time to come. Thank you and happy holidays from your friends at Rafferty Subaru!

December 23, 2020

We purchased our first Subaru last week and it was a great experience. Our salesman Nick seemed to know what vehicle we needed even before we did. We had stopped in the dealership before but this time More

by Pete
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Siolek, Brendan Latimer
Dec 24, 2020 -

Rafferty Subaru responded

Pete, your feedback about Nick and Rafferty Subaru makes our day! Thank you for taking the time to leave this stellar review. We are grateful for your business and are thrilled that you left with your perfect car. Happy holidays and thanks again!

December 23, 2020

Everything was done safely and professionally. Any White is one of the best sales persons we have encountered in a long while. Brandon was great as well. Chris Kuhfuss is a gem. More

by j.s.b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kuhfuss, Amy White, Brendan Latimer
Dec 23, 2020 -

Rafferty Subaru responded

Thank you for taking the time to leave us a review! We are so glad Brandon, Chris, and Amy took such good care of you here at Rafferty Subaru, and we will be sure to pass along your kind words. We hope to see you again sometime!

December 23, 2020

Service is always first class at Rafferty! I had a battery/electrical issue and they diagnosed it quickly and did the required repair at a very fair price. More

by Tom O'Grady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Murrin, Nick Capatasto
Dec 23, 2020 -

Rafferty Subaru responded

Tom, we are grateful for your continued business and your kind review! Thank you for your confidence in Rafferty Subaru. Happy holidays from our team!

Dec 23, 2020 -

Tom O'Grady responded

Happy Holidays to the entire Rafferty Team!

December 22, 2020

I have used dealer for over 10 years for service and they always find the problem with no return visits. Also like the fact can shuttle you back and forth from home More

by jebmcb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Brown
Dec 22, 2020 -

Rafferty Subaru responded

We can't thank you enough for trusting us with your vehicles for the past ten years - wow! It's wonderful that you can depend on our team to address your concerns correctly. Happy holidays from all of us at Rafferty Subaru!

December 22, 2020

We had a great experience with Rafferty Subaru and our salesperson Marty. He was prepared for our appointment with models and quotes in our price range. He educated us on the various models and accessorie More

by Baker4kids
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Smith, Chris Kuhfuss
Dec 23, 2020 -

Rafferty Subaru responded

Thank you for rating Rafferty Subaru five stars and A+! It's wonderful to hear that Marty helped you get into the right car, at the right price. Safe travels and we hope to see you again!

December 22, 2020

Efficient, clear and professional communication from the service representative. All work completed as promised and COVID safety measures were very good. Wait time was exactly as estimated. More

by DUNCAN.INMEDIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Capatasto
Dec 23, 2020 -

Rafferty Subaru responded

Duncan, we greatly appreciate your business and positive feedback! The safety and satisfaction of our customers are our top priorities, so we are thrilled to hear that our health precautions were thorough and our service was top-notch. Thank you and happy holidays from all of us at Rafferty Subaru!

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