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Rafferty Subaru
Newtown Square, PA
4,844 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,844 Reviews of Rafferty Subaru
Verified Customer
September 14, 2020
As usual, it was an experience that is pleasant. From the moment I drove in, the staff was right there to help and answer questions. I always wait and they keep me informed of what is going on. I had a reque moment I drove in, the staff was right there to help and answer questions. I always wait and they keep me informed of what is going on. I had a request that was not part of my service (wash the inside of my front windshield which I have trouble reaching) and they were very happy to do that for me. They are outstanding! More
by BJDAWSON1
Employees Worked With
Dan Vitale
September 14, 2020
The salesperson was knowledgeable, professional, and personable. I got a fair price for my trade-in and drove away happy with my car and my experience. personable. I got a fair price for my trade-in and drove away happy with my car and my experience. More
by sbofthet@aol.com
Employees Worked With
Jeanette Prestia, Mike Burfield
September 14, 2020
My buying experience at Subaru was amazing, very quick and Sal was really on top of the whole sales process. The people inside are very friendly and the place is so convenient to me. I love my new Outback and Sal was really on top of the whole sales process. The people inside are very friendly and the place is so convenient to me. I love my new Outback. More
by marcio.mendoza91
Employees Worked With
Mike Burfield, Subaru Reputation , Sal Salman
September 14, 2020
I can only describe it as OK. The staff was courteous and did inform me of the $700 cost of the regular service, to which I was allowed opt out of some of the items. and did inform me of the $700 cost of the regular service, to which I was allowed opt out of some of the items. More
by PATBREEN
Employees Worked With
Justin Barbieri
September 11, 2020
Back when Rafferty first opened and I first moved to West Chester, I enjoyed their service however ultimately the service department was why I left. it just takes forever to get an appointment and then get t Chester, I enjoyed their service however ultimately the service department was why I left. it just takes forever to get an appointment and then get the car in and then wait .I think the opportunity to have a loaner car is very nice I think everyone in the staff is very nice.It’s possible that my car needs the cooling system charged, however I hate to think about the hassle involved.I believe in the Rafferty family and I do believe that if I had a real issue I could speak to Bobby or KEVIN and it would be solved quickly. More
by rode.debbie
Employees Worked With
Kelly was my service manager or advisor, Owen Cunningham, Brendan Latimer
September 11, 2020
Although a new customer, I was very well cared for - my salesman Sal Salman was youthful but very well informed and able to communicate - he worked extraordinarily hard with his team to get me the deal I w salesman Sal Salman was youthful but very well informed and able to communicate - he worked extraordinarily hard with his team to get me the deal I wanted - yet to have much experience with the service department but they quickly resolved the minor issues I had with the new Outback I purchased More
by ng0
Employees Worked With
Sal Salman
September 11, 2020
There was confusion re estimate and actual charge. Body shop estimate for labor much less than price quoted when car there for work. Justin made some allowance. shop estimate for labor much less than price quoted when car there for work. Justin made some allowance. More
by PHILTRIO
Employees Worked With
Justin Barbieri
