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Rafferty Subaru

Newtown Square, PA

4.8
4,943 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,943 Reviews of Rafferty Subaru

July 15, 2020

Handling. Well organized drop off and pick up system Very customer focused and professional. Maintenance needed was well explained and estimate of cost provide More

by CPSIMON12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Millhouse (?)
Jul 20, 2020 -

Rafferty Subaru responded

Hi, thank you so much for your positive comments about Rafferty Subaru! Please let us know if you have any additional questions about services you received and thank you again for choosing Rafferty Subaru!

July 15, 2020

I had issue with my window slide which is not yet resolved and also there was no basic cleaning done to car when given for services(wash or vacuum) I’m really disappointed for this time with the More

by RAJESH P
Recommend Dealer
No
Employees Worked With
Nick Capatasto
July 15, 2020

Service was quick and easy. My service advisor Elisa was very helpful and polite. I enjoy coming to this location for its friendly staff and fast/efficient service. More

by REDSKINS314
Recommend Dealer
Yes
Employees Worked With
Elisa Erwin
Jul 20, 2020 -

Rafferty Subaru responded

Hi, thank you so much for your positive comments about Rafferty Subaru! Please let us know if you have any additional questions about services you received and thank you again for choosing Rafferty Subaru!

July 15, 2020

Timely, friendly and accommodating. Coupons are honored. Complimentary rentals are always available with notice given which is a huge help and bonus. We love the outside carwash too. More

by DANA.GRANIERI
Recommend Dealer
Yes
Employees Worked With
Justin Barbieri
Jul 20, 2020 -

Rafferty Subaru responded

Hi Dana, thank you so much for your positive comments about Rafferty Subaru! If you have any further questions, please give us a call. We're always happy to help!

July 15, 2020

The service writers were great. Problem is, they didn’t fully fix the problem. The car rides better but the front end clunk survives sadly More

by EYESFIRST
Recommend Dealer
Yes
Employees Worked With
Justin Barbieri
Jul 20, 2020 -

Rafferty Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

July 15, 2020

In and out quickly for maintenance service and oil change. Everyone friendly yet efficient. It was raining so grateful for drop off and pick up under cover! More

by Subaru723
Recommend Dealer
Yes
Employees Worked With
Stefanie Dunfee
Jul 20, 2020 -

Rafferty Subaru responded

Hi, thank you so much for your positive comments about Rafferty Subaru! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 15, 2020

$600 maintenance service did not cover much. I have never seen so many thing “recommended” above and beyond, most unique to Subaru. Really felt like trying to Increase maintenance sales versus service. More

by Gene
Recommend Dealer
No
Employees Worked With
Not sure which Mike
July 14, 2020

We love our Forester and couldn’t be happier with the customer service we received at Rafferty. A big thank you to Kelly especially!! After we spilled hand sanitizer, staining the brand new leather seat More

by NO-REPLY-1KJ8I0LD
Recommend Dealer
Yes
Employees Worked With
Kelly, James
Jul 20, 2020 -

Rafferty Subaru responded

Thank you for your kind words! We're happy we could help. If you have any additional questions, we will be more than happy to assist you! Safe travels!

July 13, 2020

Everyone was extremely helpful making the buying experience very pleasant. I would recommend the dealership.thankyou to all the helpful and pleasant staff. Stay healthy and safe More

by sallyquilter24
Recommend Dealer
Yes
Employees Worked With
Brent Knarr, Josh Fitts, Amy White, Marisa Tascione
Jul 16, 2020 -

Rafferty Subaru responded

Hi Sally, we're so glad to hear that you had a five star car shopping experience with our sales team. Please let us know if there is anything else you may need from us; we're always happy to help! We hope you have a fantastic day, and enjoy your new car!

July 12, 2020

Experience very good. Brought brand new car in for glass defect. Checked and ordered part immediately. Waited one week for repair. Work done at time requested. More

by mkfienman
Recommend Dealer
Yes
Employees Worked With
Steve Heck, Chad Myers
Jul 16, 2020 -

Rafferty Subaru responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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