Rafferty Subaru

Great customer service Customer service is great. I had the asst. manager of service help me because he knew his employee was extremely busy with other and was helping where Customer service is great. I had the asst. manager of service help me because he knew his employee was extremely busy with other and was helping where he could. He went over everything with me and could not have been nicer. No one likes dealing with car problems but when you have smart friendly people it makes it a lot easier More

All staff,without exceptions, were professional and pleasan Okay, confusing setup. Communication began before arriving for the service. Mike double checked all pertinent information like insurance, registration Okay, confusing setup. Communication began before arriving for the service. Mike double checked all pertinent information like insurance, registration etc. The new facility is exceptional in design and function. Sorry I can't recall other names I'll do better next time. More

Fast service A great experience servicing my new Outback for the first time. I used Express Service and Courtney was terrific. She let me know they were a little b A great experience servicing my new Outback for the first time. I used Express Service and Courtney was terrific. She let me know they were a little backed up but still got me in and out in about an hour. More

Excellent Customer Experience! From start to finish the process was smooth and enjoyable! Everything was upfront and ready on pickup and had a fantastic overall experience. Thank Yo From start to finish the process was smooth and enjoyable! Everything was upfront and ready on pickup and had a fantastic overall experience. Thank You to Eric and everyone making our first Subaru purchase a pleasure! More

A Test Drive in a Storm After totaling a classic car we needed a replacement for commuting. We had gone to several dealers and by the time we got there the car we wanted was After totaling a classic car we needed a replacement for commuting. We had gone to several dealers and by the time we got there the car we wanted was sold. Keith was assigned as our sales person and we are glad he was. He listened to what we wanted and said he had a car that was right for us. So we headed out on the test drive when a unexpected violent storm hit. We were driving a 2012 Subaru Legacy Sedan. It got us through safely with no skidding or loss of control. The water was over a foot deep. Keith was trying to reach my cell phone and was scared that we were hurt in the storm. When we got back to the dealership we told Keith that we were buying the car. It kept us safe. Keith is a good sales person. He listens and does not try to shoe horn you into something you do not want. He understood our budget and worked with us. As for the car. Rafferty had replaced two bad tie rods, four tires, the wind shield, the back disc brake pads and did an oil change. They showed us the repair record. The car was maintained at Rafferty, Most dealers sell a car as they got it. Not the case here. Rafferty checked everything out. On the day we picked up the car it was spotless and detailed to perfection with a full tank of gas. Keith introduced us to the owner and he thanked us for the business. More

Unlike any other New Car Buying Experience This was our family's first new car in 9 years. After just getting out of a situation, Chad Myers and Rafferty Subaru were able to get us into a new v This was our family's first new car in 9 years. After just getting out of a situation, Chad Myers and Rafferty Subaru were able to get us into a new vehicle and the price I needed to be at, despite the situation. I will/am going to refer my family to Rafferty Subaru. Working with Chad through email and on the phone was a delight. He made everything go so smooth. Working with Dean Glyptis was a true pleasure. He was so easy to talk and deal with, and he had everything ready for me. Thank you for everything. More