Rafferty Subaru

Sales and service experience I had problems in the past with my previous vehicle and the service dept. I am glad I gave this dealership another chance if only for the Experience w I had problems in the past with my previous vehicle and the service dept. I am glad I gave this dealership another chance if only for the Experience with Marty in sales. Marty went above and beyond to make sure I got the car I wanted at the price I needed. When it looked like insurance price would be an issue here comes Marty again and not only saved me from getting an increased rate but saving me about 40%. Marty is the man and the number one reason I would recommend this dealership. Thanks Marty!!!!!!!! More

Body repair to our Subaru outback After a tree damaged our Subaru, I contacted our insurance company and then rafferty’s. Service Explained rafferty’s repair procedures and connected m After a tree damaged our Subaru, I contacted our insurance company and then rafferty’s. Service Explained rafferty’s repair procedures and connected me with Moppert’s in Morton, PA. Smooth transition. When mopperert completed car it went to Rafferty for inspection and payment. Thank you. The outback looks great! More

Service Department could use an attitude adjustment This is my second car with Rafferty and will be my last. I feel like the customer service has basically dwindled almost completely away No one seems This is my second car with Rafferty and will be my last. I feel like the customer service has basically dwindled almost completely away No one seems to want to be there. I will say Elisa was pleasant and didnt seem to hate her job the way everyone else did. This is now the 3rd time I've been in here where my presence, as well as that of other customers, seems to be a nuisance to the workers in the service area More

Fast Service I was in and out in less then an hour for an oil change and a battery light recall. The best service I received out of all the service centers that I I was in and out in less then an hour for an oil change and a battery light recall. The best service I received out of all the service centers that I have used the past. Great Job! More

Great waiting room for service The waiting area while service is being completed is very well done, with armchairs, cafe tables, a business center, and a kid's area. There were als The waiting area while service is being completed is very well done, with armchairs, cafe tables, a business center, and a kid's area. There were also refreshments available. It was easy to do work while my Forester had a state inspection, oil change, and emissions test, all of which took about two hours. The employees came out to update customers on the progress of their vehicle and to approve any additional service needed. A very pleasant way to spend the morning while getting the car serviced. More

Outstanding Customer Service Following are my reasons for the high Customer Service rating: 1. Efficient check in with service advisor Elisa at customer service desk. 2. Knowl Following are my reasons for the high Customer Service rating: 1. Efficient check in with service advisor Elisa at customer service desk. 2. Knowledgeable and helpful service advisors - Elisa and Mark. 3. Great food selections while I waited. 4. Very clean customer service area. 5. Couteous, helpful, and knowledgeable sales consultant Steve Heck. I really appreciated being introduced to the sales manager Andy Rash. It showed that you really care about your customers. I may purchase a 2019 silver Imprezza Hatchback before year end. Thank you for making my car service a pleasant experience. Linda Marchione More

Great Job Very pleasant experience on what was a stressful day. Battery died as we were packing for the shore. Went to express service and got a new battery a Very pleasant experience on what was a stressful day. Battery died as we were packing for the shore. Went to express service and got a new battery and an oil change and tire check along with a battery in an hour. Plus a car wash! Nice work! Thanks! More

Very Professional Outfit Bought A New Ascent. it was a very pleasant transaction. I Got The Features I wanted at a competitive price. This is 9th Subaru purchased from Andre b Bought A New Ascent. it was a very pleasant transaction. I Got The Features I wanted at a competitive price. This is 9th Subaru purchased from Andre by my two sons and me. More

It was fine All good ...as it should be. .that could be your new motto..service as it should be....I hope you use it..I think it resonates With e folks ....but All good ...as it should be. .that could be your new motto..service as it should be....I hope you use it..I think it resonates With e folks ....but I can't get out of the review...says I didn't get something right More

New crosstrek purchase I reached the dealer through an internet search and was connected with Mike. He was very helpful and got me through the process efficiently on time a I reached the dealer through an internet search and was connected with Mike. He was very helpful and got me through the process efficiently on time and on budget. More