Rafferty Subaru

12000 maintenance I was greeted immediately upon drive up for Express service and directed where to park. After a short wait in the pleasant waiting area I was on the r I was greeted immediately upon drive up for Express service and directed where to park. After a short wait in the pleasant waiting area I was on the road again. Total time spent. 45 minutes! Thanks for the great service! More

First time I easily found the service center after following signs. Once I entered the service center everyone was helpful and friendly. I was able to meet Ken a I easily found the service center after following signs. Once I entered the service center everyone was helpful and friendly. I was able to meet Ken as soon as I walked in. Unfortunately I do not remember the man who helped me but he was awesome. I will definitely be back! More

State inspection and check-up. Rafferty's service department never disappoints. I was given an appointment for state inspection that was very convenient for me, and everything went Rafferty's service department never disappoints. I was given an appointment for state inspection that was very convenient for me, and everything went very well from the moment I arrived. Mark Lumley was very kind and helpful, from checking me in, to assisting me with some coupons I had been sent, to walking me through syncing up my cellphone with my dashboard. And I never worry about the service on my car being thorough and honest at Rafferty. More

Oil change gone wrong I brought my car in for the 6000/6 month oil change and a state inspection. Turns out that the technician forgot to put new oil in. We received a war I brought my car in for the 6000/6 month oil change and a state inspection. Turns out that the technician forgot to put new oil in. We received a warning message a few days later. When we called the service center, they never returned the call. We called again and were told that the service center was 'busy'. We bought oil and it seems okay. This experience does not give us much confidence. More

Excellent I had an express oil change, tire rotation, fluid and light check. The service was completed expediently. The service agent was kind and efficient. I I had an express oil change, tire rotation, fluid and light check. The service was completed expediently. The service agent was kind and efficient. I was very happy with the service. More

Personal Touch I made an appointment to have my car inspected. I was offered a loaner car to use while my car was being inspected. When I arrived, I was given paperw I made an appointment to have my car inspected. I was offered a loaner car to use while my car was being inspected. When I arrived, I was given paperwork for the work to be done; To my surprise and delight, the loaner I was given was a current Outback! Quite an upgrade from my car!! The employees at Rafferty Subaru were very courteous and professional. The facility is clean and comfy. More

Inspection and oil change An excellent service department.they were very accommodating when setting up my appointment.the facility is new and very well taken care of.Price was An excellent service department.they were very accommodating when setting up my appointment.the facility is new and very well taken care of.Price was excellent as well and the service advisor Justin was great More

Good - with reservations. I came to the service center at 7:20 AM on July 5th. I had had a flat tire on July 4th, so I did not have a lot of choice about the time that I came. I came to the service center at 7:20 AM on July 5th. I had had a flat tire on July 4th, so I did not have a lot of choice about the time that I came. It was, unfortunately, very busy in the Express Service, even at that early hour. I was finished at 10:30. I appreciated the fact that the service representative (Courtney)worked with my tire insurance policy to get me coverage for the new tire that I needed. What I wished were better was the communication about how long my service would take and what was being done. I was in the waiting area for 2.5 hours without any feedback on my problem. Only when I went to the service desk did i hear what was being done and what the problem was. After that, it only took another half hour for the repair to be finished, but I had at that point watched the whole waiting room empty out twice while I sat there. No fun. I'm sure that it was the nature of a holiday weekend, but I didn't have the luxury of choosing my time. Thank you. More

Nice staff and service Service was quick & easy. Friendly group. But this was the 2nd time i had to bring back my Ascent for battery issue. 2x would not start. First time ba Service was quick & easy. Friendly group. But this was the 2nd time i had to bring back my Ascent for battery issue. 2x would not start. First time bad battery in my new car and this time tech error. Just frustrating and service guy apologized, but they probably should have done more. Used up 3 AAA calls for this brand new Ascent. Very disappointing. Oh yeah -should be happy since all the extra service was free. Cost me in personal time. More

Great Service to fix a recalled part and to get an oil change was fast and efficient . Getting a complimentary car wash was a very nice surprise . Service to fix a recalled part and to get an oil change was fast and efficient . Getting a complimentary car wash was a very nice surprise . More