
Rafferty Subaru
Newtown Square, PA
Filter Reviews by Keyword
By Type
4,844 Reviews of Rafferty Subaru
Great sales people Jeanette Prestia was an excellent sales person. She listened carefully to our needs. We appreciated her no pressure sales tact, patience and thoroughn Jeanette Prestia was an excellent sales person. She listened carefully to our needs. We appreciated her no pressure sales tact, patience and thoroughness throughout the process of purchasing our Ascent. We first came in with the mission to compare the Outback with the Toyota Highlander, Honda Pilot and Audi Q5. We had already test drove the other vehicles and were being pestered by the other sales people. Jen was a breath of fresh air. We test drove the Outback but were still undecided. About a month later, we returned to test drive the Ascent. Jen generously arranged with Kevin Rafferty for us to have an extended test drive over the weekend. This gave us a great opportunity to really experience the Ascent and convinced us that it was the car for us. The negotiation for the purchase was very easy. We were offered a very good price for our trade in. We ordered a vehicle directly from the factory with all the options we wanted. The car arrived ahead of schedule. It was a great experience from start to finish! More
The service I received at Rafferty Subaru was great Mr. Midwood in the Service Department was very helpful and kept me informed of what was happening with my windshield replacement. He was very pleasant Mr. Midwood in the Service Department was very helpful and kept me informed of what was happening with my windshield replacement. He was very pleasant and answered all questions. More
Continued disappointment After having some previous issues that had not been fixed I was requested by rafferty Subaru to bring the car back in so they could attempt to fix the After having some previous issues that had not been fixed I was requested by rafferty Subaru to bring the car back in so they could attempt to fix them. Of the 4 issues that I have they only offered to “fix” one of them, a diagnosis that I and 3 mechanics that I discussed this with disagree with, for $1900. The appointment was a disappointment, which I expected, and mostly a waste of my time. More
Excellent Service! Larry definitely exceeded my expectations; he went the extra mile to put me in a Subaru with everything I desired. Highly recommend! Loving my Crosst Larry definitely exceeded my expectations; he went the extra mile to put me in a Subaru with everything I desired. Highly recommend! Loving my Crosstrek!!! More
Superior and consistent service Warm welcome , expedient check- in , personal and professional teams in every department. Express service is terrific and even included a car wash . Warm welcome , expedient check- in , personal and professional teams in every department. Express service is terrific and even included a car wash . I would highly recommend Rafferty Subaru to friends and associates! More
Timr for our NEW Forester We've had our Subaru Forester for just about 10 years now. Just retired and headed for a Florida vacation it is time to pass our old Forester down to We've had our Subaru Forester for just about 10 years now. Just retired and headed for a Florida vacation it is time to pass our old Forester down to the kids and graduate on to a new one. We always took the old Subaru to Rafferty for service and picked up a loaner, so we knew we wanted to get a Forester again. We have come to rely on the great customer service of Rafferty and Jeanette Prestia did not let us down. More
Excellent service! Dean was very knowlegeable and gave really good feedback. He made sure I got the best deal possible! Overall had a great experience with him. Dean was very knowlegeable and gave really good feedback. He made sure I got the best deal possible! Overall had a great experience with him. More
Just alright. The woman I talked to who called me to tell me what was wrong with my car was great! So helpful and friendly. The customer service is spotty as some p The woman I talked to who called me to tell me what was wrong with my car was great! So helpful and friendly. The customer service is spotty as some people seem friendly and others just seem to busy to worry about you. This should really be more consistent when dealing with such a large purchase or service expense. More
Great service Buying a new car was easy and hassle free. All of the employees we met were extremely friendly and professional. The facility was clean and inviting Buying a new car was easy and hassle free. All of the employees we met were extremely friendly and professional. The facility was clean and inviting. More
Fabulous Dealership This was our first Subaru. After doing much research on cars and dealerships, I knew Rafferty Subaru was the place for us. All of our experiences fr This was our first Subaru. After doing much research on cars and dealerships, I knew Rafferty Subaru was the place for us. All of our experiences from choosing a car to doing the lease process at Rafferty went seamlessly. Mike B. is a wonderful salesperson. He is a wealth of information regarding Subaru’s and was able to get us a great price that worked for our family. He is very prompt in returning a phone call or email. Everyone at Rafferty was kind and welcoming. Their showroom and waiting area are very nice. We love our Outback and we are so happy that we chose Rafferty Subaru! More