
Rafferty Subaru
Newtown Square, PA
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4,854 Reviews of Rafferty Subaru
Another poor interaction with Brent Knarr in Service Dept Between my husband and I, we have had 3 very poor service interactions with Brent Knarr. He does not belong in a customer facing position as he just Between my husband and I, we have had 3 very poor service interactions with Brent Knarr. He does not belong in a customer facing position as he just ruins the entire customer experience. I have never met anyone who could be any more rude, condescending, ignorant and brash. Whether on the phone or in person, every single interaction has you leaving the service department battered, bloodied and bruised when you interface with Brent for any service need. In 26 years of owning 9 Subaru vehicles, he is the last straw for us using Rafferty's Service Department on a go forward basis. Rafferty needs to make some changes as more Customers get tired of being rudely treated by Brent as if we are taking up his valuable time and smelling up the place with our disgusting stench. He could not be more full of himself. More

Dream car Yesterday I purchased my dream vehicle a 2018 Subaru Forrester. So far I am very pleased with my new car. Jason Brandt was the salesman. He showed exp Yesterday I purchased my dream vehicle a 2018 Subaru Forrester. So far I am very pleased with my new car. Jason Brandt was the salesman. He showed experience and exuded kindness and trust. The icing on the cake was meeting Kevin Rafferty. He is the father to a 2016 National Badketball Champion ball player for Villanova. Having strong ties to Villanova this was sweet. More
Love our new car! Our salesperson, Jeanette Prestia, was very knowledgeable and her no-nonsense approach to car sales was exactly what we were looking for. Our transact Our salesperson, Jeanette Prestia, was very knowledgeable and her no-nonsense approach to car sales was exactly what we were looking for. Our transaction went very smoothly. More
Very Happy! For a few months I looked at quite a few different manufacturers and I finally settled in on my very first Subaru... from Rafferty and I am very happy For a few months I looked at quite a few different manufacturers and I finally settled in on my very first Subaru... from Rafferty and I am very happy with my decision. My salesperson was Jeanette P. and she was awesome! Friendly, helpful and not pushy by any means. She consistently kept in touch with me and my wife while we continued our search... even Bobby R. reached out to us. Really nice to do business with a family run organization and from my experience then genuinely care about the customer. In the end, I am very pleased with my Forester and I would recommend Jeanette P. to any other person looking for a Subaru. More
Friendly, Easy and Excellent My wife and I are very happy with both our Forester and the purchasing experience we had at Rafferty Suburu. Ben Weyant deserves full credit for this. My wife and I are very happy with both our Forester and the purchasing experience we had at Rafferty Suburu. Ben Weyant deserves full credit for this. He was with us from beginning to end and was a pleasure to work with at all times. During our first visit to the dealership, we had no intentions of buying, as we were still evaluating our options. We made this clear to Ben and he was still very happy to help us. Ben is the sort of sales person you always want to deal with. He's friendly and conversational and does not make you feel pushed or rushed in any way. He was also knowledgeable -- able to answer our questions or else quickly provide materials that did. I will confidently recommend the Suburu Forester to others, and enthusiastically recommend that they ask for Ben Weyant. More
Well deserved 5 stars Everyone went above and beyond to help me and make my decision easy and affordable. I am loving my Forester and would definitely recommend Rafferty to Everyone went above and beyond to help me and make my decision easy and affordable. I am loving my Forester and would definitely recommend Rafferty to anyone searching for a new car! More
Excellent experience all around! My husband and I went to Rafferty Subaru for a gently used, all wheel drive, affordable car, and we got way more for a very affordable price. From the My husband and I went to Rafferty Subaru for a gently used, all wheel drive, affordable car, and we got way more for a very affordable price. From the moment my husband contacted them on Sunday night for a test drive to the moment we drove off the lot the following Saturday afternoon, we not only got an amazing car, we had a wonderful experience. Helen, their Internet Sales Associate contacted me via email and phone to schedule a test drive which was perfect because I wasn’t able to speak at the moment but I could email her back. She responding within 5 minutes and we set up a meeting time for that night. We met with Dean, their Sales Consultant, and we trusted him immediately. He’s an honest, sarcastic, very sweet, and helpful guy. He followed up with us in perfect timing and we met with him on Saturday morning before the rush. Steve, their Sales Manager was a funny, personable, down to earth guy who made getting to the bottom line an enjoyable experience. He and my husband bonded over the Pittsburgh Steelers and went out of his way to listen to us a fake care of our needs. To make things even more amazing, because we were there around through lunch time, they brought us into their lunch room and fed us. It was insane and we felt very taken care of. Their Finance Manager was straight to the point, not pushy in the LEAST, and had us out in our new car in under 15 minutes. We took a picture with Dean, got our free tank of gas, and were on our way out! The car is AWD and beautiful, we have a moonroof (how that’s different than a sunroof, we don’t know, haha), an EXCELLENT experience, heated seats, and we get free state inspection for the life of our car. We did our research, visited other sites, got different offers, and went right back to Rafferty. Thanks to Dean for the OUTSTANDING service! More
2012 RDX Jeanette was fantastic. She is knowledgeable, friendly, and honest. The other staff were polite and unintrusive. Jeanette was entirely no-pressure and Jeanette was fantastic. She is knowledgeable, friendly, and honest. The other staff were polite and unintrusive. Jeanette was entirely no-pressure and upfront with all numbers More
Great pre-owned purchase I came in shopping for a pre-owned Subaru. Everybody was courteous, and Marty, the sales rep who worked with me, was accommodating and helpful, and pa I came in shopping for a pre-owned Subaru. Everybody was courteous, and Marty, the sales rep who worked with me, was accommodating and helpful, and patient while I was having trouble making up my mind. The sales manager and person who helped with all the final paperwork were also very friendly and helpful. Overall it was a good experience. More

Great experience We traveled about 45 min because we wanted to check out the colors of the car. We didn’t plan on buying but Justin was so kind and attentive to our We traveled about 45 min because we wanted to check out the colors of the car. We didn’t plan on buying but Justin was so kind and attentive to our needs we ended up buying. More