Rainbow Northshore Buick GMC - Service Center

Prompt service and helpful technicians made the whole experience worth the effort- would definitely recommend to friends and family experience worth the effort- would definitely recommend to friends and family More

First service call on this new car, so far so good. I waited while the oil was changed and tires rotated and things went smoothly and I was in and out quicker than I had anticipated. I waited while the oil was changed and tires rotated and things went smoothly and I was in and out quicker than I had anticipated. More

Completed on time and a price that was provided. Pleasant service department staff with clean bright waiting area. Pleasant service department staff with clean bright waiting area. More

After I had a complaint with the direction, my last visit went. The staff reviewed this and agreed with me. That means alot to me that they would take time to look at my complaint and rectify it to the best went. The staff reviewed this and agreed with me. That means alot to me that they would take time to look at my complaint and rectify it to the best of their ability. I appreciate this great group of personnel that helped with this problem. Definitely will weight in favor of them next time I purchase a vehicle. More

Owner salesforce and service are top notch. Everyone is pleasant energetic and always ready to help. Everyone is pleasant energetic and always ready to help. More

I picked up my car yesterday and there’s more issue than before. Terrible service. If I could give no stars I would. before. Terrible service. If I could give no stars I would. More

I asked that they adjust or change headlights. It does not appear that they addressed that problem. However, everything else was great. It does not appear that they addressed that problem. However, everything else was great. More

Every time I bring my car in for an issue, it's almost $1000. The last 2 times I got home to find the same issue occurring despite being assured they found and fixed it...for $1000. This last time the ser $1000. The last 2 times I got home to find the same issue occurring despite being assured they found and fixed it...for $1000. This last time the service tech never even bothered to call me back when I called, not once but twice, to check on the status of my car since it was to be ready that day. On the 3rd day, I got in touch with the cashier who told me my car had been ready the day before. I paid almost $1000 and got home to...can you guess? Yes, the same issue and sound was there. The last time they "fixed" it it was almost $1000, and the problem wasn't fixed. They tried to say it was a completely different issue but my husband stepped in and took over. They decided the part they replaced was defective and changed it. How can I rely on my dealership when they won't keep in touch, keep me informed about my car repairs, and then charge me an arm and a leg but end up not fixing the issue??? More

The service department graciously accomodated my last minute request for an oil change. The whole experience was over the top as usual. thx minute request for an oil change. The whole experience was over the top as usual. thx More

All around good experience, as always. No complaints. The customer rep was friendly and explained the problems. No complaints. The customer rep was friendly and explained the problems. More