Back

Rairdon's Dodge Chrysler Jeep of Kirkland

Kirkland, WA

4.2
921 Reviews
Contact Dealership

12828 NE 124th Street

Kirkland, WA

98034

Directions

By Type

Showing 921 reviews

October 31, 2025

John was very interested in seeing which work was needed for my 30,000 service and described what should be done and quickly accomplished the work. More

by Ss99rdcv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales people were involved.
Oct 31, 2025 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Thank you for choosing Rairdon's Dodge Chrysler Jeep of Kirkland and for sharing your experience with John! We appreciate your support and look forward to seeing you next time!

October 25, 2025

Quick service with detailed explanation for each item. Easy to schedule an appointment for the regular maintenance. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Callahan
Oct 27, 2025 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Hey Jay, it’s awesome to hear everything was explained clearly and that scheduling was a breeze. We look forward to assisting you at Rairdon's Dodge Chrysler Jeep of Kirkland again down the road!

October 20, 2025

2nd time buying a car from this dealership , First was January of 2025 and a month later it was in the shop for over 30 days for multiple issues. 2nd time was September of 2025. I was told that the car ha More

by kyleburnett1110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Team
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Kyle, this is certainly not the feedback we are accustomed to receiving, nor is it the kind of customer service that we pride ourselves on providing. I want to sincerely apologize for any inconvenience and that we have fallen short of your expectations. We want the most for our customers, and I would like to see how I can assist. Please contact me at your convenience. Thank you, Kevin L. Graham - General Manager - kgraham@rairdon.com

September 29, 2025

The Service Advisor was excellent, understood my concerns and explained everything clearly and completely. They were technically knowledgeable and about communicate the information about my car so I could un More

by JANRICHVERNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lillian Bush, Service Advisor, excellent 5 star.
Oct 01, 2025 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

We're so pleased you had a clear and informative experience with our team! Thank you for choosing Rairdon's Dodge Chrysler Jeep of Kirkland. Safe travels ahead!

September 29, 2025

Very professional and reliable service. Would go again and do it everytime needed. Above and beyond for Jose More

by Saik457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Thank you for sharing your feedback about Jose and our team! We're glad to know you're in good hands here at Rairdon's Dodge Chrysler Jeep of Kirkland Service Center! We wish you safe travels until we see you next!

September 28, 2025

Great service, and the staff is always friendly. I bought my vehicle here and continue going back for their service. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meaghan
Sep 30, 2025 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Thank you for choosing Rairdon's Dodge Chrysler Jeep of Kirkland and for sharing your feedback! We look forward to seeing you again down the road!

September 28, 2025

Great Service, very courteous, got the job done fast and efficiently Will continue to use Rairdon’s Dodge Chrysler Jeep of Kirkland to maintain my Jeep Grand Cherokee More

by brian.ropell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 01, 2025 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Thank you for the glowing review! We're delighted to hear our service was efficient and courteous. We look forward to serving you and your Jeep Grand Cherokee again at Rairdon's Dodge Chrysler Jeep of Kirkland.

September 25, 2025

I was in the market for a 2025 Jeep Wrangler with a manual, and Zizi found it for me. The purchasing process was easy. I'll return to this dealership again. More

by soliberty76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Congratulations on your new 2025 Jeep Wrangler! We are thrilled to hear Zizi helped you find exactly what you were looking for. Thank you for choosing Rairdon's Dodge Chrysler Jeep of Kirkland!

September 25, 2025

Shortly after my Dodge Challenger's 60k service that included rear brakes—the rear of the car started groaning on turns and the differential and drive train went out on top of needing new tires. Outs More

by reach.rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vivienne Ferguson, and Alaa / Technician 4088?
Sep 26, 2025 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Thank you for sharing your story and for choosing Rairdon's Dodge Chrysler Jeep of Kirkland, Rob. We're glad Vivienne and Alaa were able to help. Your Challenger sounds amazing—what a unique piece of history! We look forward to seeing you again.

September 19, 2025

I am very pleased with the prompt help and careful attention to detail that I received. More

by Amelia
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Sep 19, 2025 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Amelia, it is great to see that our Rairdon's Dodge Chrysler Jeep of Kirkland team provided prompt and attentive service. See you next time!

1
...