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Rairdon's Dodge Chrysler Jeep of Kirkland

Kirkland, WA

4.3
965 Reviews
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12828 NE 124th Street

Kirkland, WA

98034

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Showing 965 reviews

October 29, 2026

I was quickly checked in and even though I was early, John got me in and out quickly! More

by benesimmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, service manager
Oct 29, 2026 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Rairdon's Dodge Chrysler Jeep of Kirkland!

October 29, 2026

Eliza was great to work with. Dropped vehicle off in the morning and had vehicle done same day. More

by tschom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eliza
Oct 29, 2026 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Thanks a million, from the Rairdon's Dodge Chrysler Jeep of Kirkland Team!

October 15, 2026

Sage was very knowledgeable and communicated clearly on what was needed and the costs. I was very pleased! More

by seattlite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sage
Oct 15, 2026 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

We’re happy Sage made the details clear and easy to understand! Thanks for choosing Rairdon's Dodge Chrysler Jeep of Kirkland!

August 03, 2026

I agree that honesty is a challenge with this dealer, who does not honor contracts. Did not give me the Costco car-buying program discount. Then apparently they submitted a five-star review from me that I More

by MM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Team
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2026 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

I'm truly sorry for the issues you've encountered and any confusion regarding your previous review submission. We take these matters seriously and it sounds like we've fallen short of our standards in this case. Please reach out to me so that we can address your concerns about the Costco discount as well as get your vehicle serviced properly. Thank you, Jimmy A. Haywood - Customer Satisfaction Manager - jhaywood@rairdon.com

July 25, 2026

Always helpful, with quick and reliable service. I bring my 2500 here routinely and have only positive experience More

by j.northwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
Jul 27, 2026 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

We're thrilled to hear that our service is consistently quick and reliable for you! Thank you for choosing Rairdon's Dodge Chrysler Jeep of Kirkland. We look forward to serving you and your Ram 2500 again.

July 21, 2026

Review I posted Rairdon’s of Kirkland has been awesome to work with. They’ve taken great care of my Jeep, and the service is always solid. April Callahan, our service advisor, is seriously the best. Sh More

by KevinKeanandLoriMoakKean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Callahan
Jul 21, 2026 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Thank you for your review, Kevin! We’re glad to hear you’re always taken care of by our team. We’ll pass your kind words along to April! See you next time at Rairdon's Dodge Chrysler Jeep of Kirkland!

July 16, 2026

Came in for a oil service on my 2022 Jeep Wrangler 2 Door. The Service Advisor (Mr. Jacobs) pointed out that based upon my time and mileage since last service, it would be appropriate to perform the 15, More

by rlvernon42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Jacobs,
Jul 16, 2026 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Thank you for sharing your experience with us! It's great to hear your Jeep is running smoothly and feels more responsive. Safe travels, and we look forward to helping you again at Rairdon's Dodge Chrysler Jeep of Kirkland!

July 14, 2026

Angelo was very good. The sales and finance management leaves a lot to be desired. Candor or honesty seem to be seriously lacking More

by Me
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Team
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2026 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Thanks for the feedback. While I'm glad to hear Angelo met expectations, it's disappointing that the overall sales and finance management didn't meet our usual standards of candor and honesty. We want to learn more about what happened during your visit so we can address any issues. Please feel free to reach out at your convenience. Best, Jimmy A. Haywood - Customer Satisfaction Manager

July 09, 2026

I recently had a great experience purchasing my 2026 Chrysler limited AWD good experience and Alma 100% Nice Work More

by dreicot2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alma
Jul 10, 2026 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Congratulations on your new 2026 Chrysler Limited AWD! Thank you for choosing Rairdon's Dodge Chrysler Jeep of Kirkland and sharing your experience with Alma!

July 01, 2026

I went on to Rairdons Kirkland & the sales staff was so Knowledgeable about the Jeep Wrangler I was looking for. Alma found me the perfect Vehicle & made the price Negotiation easy & I got the deal I wante More

by RWE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alma
Jul 01, 2026 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Congratulations on your new Jeep Wrangler! We're delighted to hear Alma and the team made your experience enjoyable and seamless at Rairdon's Dodge Chrysler Jeep of Kirkland. Enjoy the ride!

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