Rairdon's Dodge Chrysler Jeep of Kirkland

The worst experience ever. Brand new Hornet RT it went lemon and their service dept just refused to work on it. Kevin in service is so stupid he doesn’t even know he is stupid. Brand new Hornet RT it went lemon and their service dept just refused to work on it. Kevin in service is so stupid he doesn’t even know he is stupid. Stay far far away More

A bit different than other dealerships I’ve bought from in that they kept switching salespeople on us throughout the process. Haven’t seen this before but whatever, buying a car is a pain but we had fun a in that they kept switching salespeople on us throughout the process. Haven’t seen this before but whatever, buying a car is a pain but we had fun and everyone that we dealt with was very nice. I’m sure that they made money from us but I’m also sure that they need to and that my wife and I were happy with the deal that we negotiated. More

Great people to work with. Buying a car when quickly and they knew what I needed Buying a car when quickly and they knew what I needed More

Professionalism at its best. They will help you to get your dream car. All of them are very helpful. They will help you to get your dream car. All of them are very helpful. More

I would not recommend the Rairdon for any car purchase. "Culture of care" is a great corporate slogan, but a complete misnomer. Tried to buy a car for cash at their Subaru dealership in Auburn and the "Culture of care" is a great corporate slogan, but a complete misnomer. Tried to buy a car for cash at their Subaru dealership in Auburn and the sales manager is rude and obnoxious. We waited nearly 2 hours to sign documentation before we walked away, after being treated abysmally. I feel sorry for the salesperson who is being stiffed by a sales manager who has no concept of customer care. Clearly, he was only interested in selling brand new WRX's with all the upsell crap that increases his commission $$$. Cash is king? Not at Rairdon's Subaru of Auburn. Should have known better after a previous Rairdon's experience at their dealership in Kirkland. AVOID AVOID AVOID More

All of the people at Rairdon were super great and very helpful and I will continue to take my jeep there! So happy with April who keep me updated for the two weeks! Thank you all! helpful and I will continue to take my jeep there! So happy with April who keep me updated for the two weeks! Thank you all! More

Great service department and staff. I have used Rairdon’s of Kirkland’s service department in the past and they have always exceeded my expectations. I have used Rairdon’s of Kirkland’s service department in the past and they have always exceeded my expectations. More

I will go back here again because of the excellent customer service and high quality vehicles. customer service and high quality vehicles. More

I bought a used 2012 F250 from the dealership. Pond driving it home. The brakes started to squeal. I also noticed the defrost did not work. It took them over four weeks to repair those two issues. Pond driving it home. The brakes started to squeal. I also noticed the defrost did not work. It took them over four weeks to repair those two issues. They gave me a loaner that had some serious issues. It had a cracked windshield and I did not realize at the time and expired license plate. The car had a really bad pull to the right. The pull was caused by a tire that was separating from the sidewall on the inside of the tire. This was found after I drove the car for two weeks and had a slow leak on a different tire. I chose not to drive it from federal way to Kirkland to have them fix the tire and just had a new tire put on at Les Schwab. the dealership said they would reimburse me, but it has been five weeks and I have yet to receive a check from them any texts or messages I have left have not been returned More

Long wait for oil changes. My last visit with 3 hours. Not exactly express is it. Everyone was eager to help when I arrived but not eager for me to check out and pay. I felt ig My last visit with 3 hours. Not exactly express is it. Everyone was eager to help when I arrived but not eager for me to check out and pay. I felt ignored. More