Rairdon's Dodge Chrysler Jeep of Kirkland

Bait and Switch I found a price on the internet and came with my own financing. they said the only way I could purchase their car for the price on the internet was to I found a price on the internet and came with my own financing. they said the only way I could purchase their car for the price on the internet was to use their financing which was one and a half percent higher than what I showed up. I purchased two other cars here. I will never do it again. This is poor customer service. More

Should have bought somewhere else Took delivery of a new jeep 1 day after purchasing. Sales manager avoided my calls all day so I had no idea if/when I could receive the vehicle I alr Took delivery of a new jeep 1 day after purchasing. Sales manager avoided my calls all day so I had no idea if/when I could receive the vehicle I already paid for the previous day. I decided to just drive over there before the dealership closed. On the way I called again and they finally said it was ready. That was annoying but not the end of the world. However, while taking delivery, I saw it had less than an 1/8 tank of gas and no front license plate holder (I will need to purchase a special bracket or drill holes into the front bumper for a license plate). The next morning I noticed there was no temporary licence on the back window - it was still sitting on the salesman's desk - lucky I didn't get pulled over. They need to revise their process because this was not one person's fault at the dealership. More

Quick and convenient oil change I purchased oil change packages with the dealership. I tried to use that at BELLEVUE location but it was too long line there. I never used other locat I purchased oil change packages with the dealership. I tried to use that at BELLEVUE location but it was too long line there. I never used other locations than Kirkland More

Terrible buying experience. Avoid! In August 2018 I bought my second vehicle from Rairdon's. My first experience in 2013 was good, but this dealership has gone down hill. They are ext In August 2018 I bought my second vehicle from Rairdon's. My first experience in 2013 was good, but this dealership has gone down hill. They are extremely dishonest and will do everything they can to avoid communication with you once they get your signature. They will not follow through on their promises. I strongly recommend you avoid Rairdon. More

Shame on you Rairdons! This dealership is highly dishonest, rude, and all around shady. I went to trade in my Jeep Grand Cherokee on the exchange program that they were to h This dealership is highly dishonest, rude, and all around shady. I went to trade in my Jeep Grand Cherokee on the exchange program that they were to honor. When I went in they said, " You paid way to much for my Jeep, so I am upside down on my loan." Guess who sold it to me, Rairdons! They were unwilling to make a wrong right, so I am moving on to a new car manufacturer. Shame on you Rairdons! More

Watch them like a hawk. Found a truck on Rairdon's web site that had a great price and set up a test drive. The test drive with Chris Jackson went well, and decided to buy th Found a truck on Rairdon's web site that had a great price and set up a test drive. The test drive with Chris Jackson went well, and decided to buy the truck. The dealership tried to add everything they could onto the deal (service contract, gap insurance, maintenance plan, etch, fabric and paint protection, ect) without asking if I wanted any of it. All that total more that $10,000 to the price. Had to get them to remove most of it (kept the maintenace plan). That took about 2 hours. After I made the deal with the floor manager, we did the paper work. I did pay attention and read the contract when I signed it. A few days later I was reading all the paper work and noticed that they added the service contract back in at a cost of over $2350. The interest rate was also .4 percent high than agreed to. I called the dealership 4 times. Was unable to talk to anyone about this. The next day I drove to the dealer, 2 hours and 40 minutes away. Got to service contract removed (as of this review I haven't receive any information of if the refund will be applied against the loan or I will get a check), and the interest rate was drop to what was agreed to. More

Recall Went well Megan was great got truck back early very well service department was very well grat people to work with very good information and done corr Went well Megan was great got truck back early very well service department was very well grat people to work with very good information and done correctly More

Love my Pacifica Minivan. Not a fan of the dealership. I cannot day enough wonderful things about my Pacifica minivan. Rairdon’s as a dealership...not so much. The facility is a dump. The waiting area is l I cannot day enough wonderful things about my Pacifica minivan. Rairdon’s as a dealership...not so much. The facility is a dump. The waiting area is like a bus station. No complimentary food or beverages while you wait for service. The service reps always screw something up. This is my third Chrysler minivan. I really like the cars. I have friends in other states that use Chrysler Jeep dealerships and have a totally different experience. More

Al 100 Totally satisfide with my visit Jorge was very helpful getting my vehicle inspected for a recall. I would love not to reserve a rental a week an a Totally satisfide with my visit Jorge was very helpful getting my vehicle inspected for a recall. I would love not to reserve a rental a week an advance for any major service. More

Great service When my vehicle requires service at Rairdon's in Kirkland, I will always seek out Tim Anderson. He ensures my Ram gets the maintenance needed. Recentl When my vehicle requires service at Rairdon's in Kirkland, I will always seek out Tim Anderson. He ensures my Ram gets the maintenance needed. Recently, I had recall items taken care of and they were handled with complete satisfaction. More