Rairdon's Dodge Chrysler Jeep of Kirkland

Do Not shop here We called two separate times to see two different vehicles. Both times we were promised the car was there, When we got there the first time, the vehic We called two separate times to see two different vehicles. Both times we were promised the car was there, When we got there the first time, the vehicle was not there but they promised they had a different one we would like, wasn't even the same vehicle. weeks later we call, texted a woman on the phone all morning, Yes she promised the Nissan was there, I called and asked to talk to the manager , he said it was sent to auction the day before, right after I get off the phone, she again texts me , yes its here, I told her she was lying the Manager said it was sent to Auction, she sent me a text saying she has no reason to lie, OK so her Manager lied?? Extremely bad customer service. Do not buy anything from these people. More

Great pricing I went into rairdons looking for a used cherokee. During my search I saw that they had very good deals on their new inventory. I was approached by Mat I went into rairdons looking for a used cherokee. During my search I saw that they had very good deals on their new inventory. I was approached by Matt leavitt. He was a pleasure to work with, made the dreaded car buying experience a fun one. If your considering a new jeep make sure to consider stopping by and seeing Matt! More

Dishonest If i was able to give zero star to this dealership I be more than happy to give one, but there is not zero star. I had very very bad experience in thi If i was able to give zero star to this dealership I be more than happy to give one, but there is not zero star. I had very very bad experience in this dealership. They are very dishonest and liers particularly the manager, Terry, and Director of financing, Robert. While I was financially approved for car loan by Capital One at the rate 2.5% for 72 months and I did show them the letter of approval from the bank, the manager, Terry, told me that doesn't mean anything and we will submit your application and get the actual rate for you. He came back and told me your rate is 10% with Capital One, but our rate for you is 9.9%. I was not able to check with my bank because they close on Saturday. On Monday i called Capital One and they told me they gave me the exact rate of approval (2.5%) to the dealership. When i found out how dishonest the manager and Robert and his teams are, I didnt buy a car from them and I went to downtown Bellevue Jeep dealership and did buy one. I will not recommend this dealership to anyone. More

Journey 2017 Me and wife went in to buy a used car but when the bank didnt want to finance Rich worked with us and listened to our concerns about getting a new car Me and wife went in to buy a used car but when the bank didnt want to finance Rich worked with us and listened to our concerns about getting a new car, and he met our family needs. With the right car at the right price. Never in a million years have i thought to buy a brand new car or thought I would own one . But i do know thank you More

Easy upgrade Elle was so easy to work with and helped make the whole purchase very manageable/successful. I would recommend giving her a call the next time you ar Elle was so easy to work with and helped make the whole purchase very manageable/successful. I would recommend giving her a call the next time you are looking for a new or used Ride. I think Rairdon's is able to offer some of the best pricing because as a dealership they choose to only sell the highest quality new/used vehicles. What I'm trying to say is their pricing brought me in to test drive the truck and their sales team( specifically Elle Bush) sealed the deal with great customer service and genuine concern for my familys needs. More

They care about people My Father (85yrs old),,bought a new truck from them and the service and care he gets from them is like family. He's always going there asking question My Father (85yrs old),,bought a new truck from them and the service and care he gets from them is like family. He's always going there asking questions and just poking around and they always have the time and are so kind to him. I couldn't think of going anywhere else since he could never be treated any better,anywhere.Ms Elle and the staff are exemplary And if the highest rating you could give them was a 10,,that still wouldn't be good enough .'couldn't recommend them enough More

Great team Elle was awesome, with her help i was able to secure a loab and the car of my choice within 2 hours.. great tean, excellent service. Elle was awesome, with her help i was able to secure a loab and the car of my choice within 2 hours.. great tean, excellent service. More

Bought a new 2017 vehicle My salesperson (Elle Bush) was great. She went above and beyond to get me what I wanted and needed. One of the best salesperson I've ever come across, My salesperson (Elle Bush) was great. She went above and beyond to get me what I wanted and needed. One of the best salesperson I've ever come across,she ROCKS!!!!! More

Great buying experinece I was looking at buying a new Dodge Challenger. I test drove a couple of them over a few days. When I was unsure of a couple of things on one of them, I was looking at buying a new Dodge Challenger. I test drove a couple of them over a few days. When I was unsure of a couple of things on one of them, the salesman said "let's test drive the other one again right now so you can compare". He wanted to make sure I got the "right" car for me, rather than just "sell" a car. When finalizing the sale, they did not try to add anything back in that I had said earlier that I didn't want. When buying cars elsewhere in the past, I usually had to have them remove certain items that they had added in. The guy doing the walk through with me was also great and patiently answered all my questions. He then gave me his card and told me to reach out if I had any further questions later. Everyone from the sales people, to the sales manager and finance guy were very pleasant. This was one of the best (and most enjoyable) experience I have had in buying a new car. More

Wonderful experience! Had a wonderful experience at Rairdon! Richard Regan was great, no hard sell. He just wanted us to be happy with our purchase. We went in with a ca Had a wonderful experience at Rairdon! Richard Regan was great, no hard sell. He just wanted us to be happy with our purchase. We went in with a car in mind, he helped us compare other options (never pressuring us), we chose and he handled the paperwork in record time. We would definitely recommend this dealership to others! More