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Rairdon's Subaru of Auburn

Auburn, WA

4.4
260 Reviews
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3025 Auburn Way

Auburn, WA

98002

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Showing 260 reviews

August 29, 2025

They went above and beyond to get me the best deal on my new car had a great experience with my dealer Diana. Overall very happy with how everything went very knowledgeable with everything! More

by mirandagal12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana
August 29, 2025

Really grate service here the staff are very helpful and resourceful with the process of buying a car. More

by mirandagal12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana
August 25, 2025

Pleasant experience, professional and accommodating staff. Arrived later in the day and the dealership stayed up past close to finish our sale. More

by Kirstenlaureen1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Ford, Mike.
Aug 27, 2025 -

Rairdon's Subaru of Auburn responded

Thank you for sharing your feedback about our team! We’re happy to hear that you had a positive experience at Rairdon's Subaru of Auburn, and we hope to see you again! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

August 24, 2025

I was able to get my Ascent in quickly for a nail in one of the front tires. They treated me well and with compassion. I was nervous to wait until the next day to have it repaired. Only 20 minutes and inclu More

by musicdogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 26, 2025 -

Rairdon's Subaru of Auburn responded

We’re so happy we could help you out quickly and with care at Rairdon's Subaru of Auburn! Thank you for sharing your experience, and for trusting us with your Ascent. Safe driving! - Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

August 22, 2025

Went way beyond my expectations. Great service and kept me informed throughout the process. Will definitely be working with them in the future!!! More

by pottssherwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Rairdon's Subaru of Auburn responded

We're so happy to exceed your expectations! We look forward to working with you again at Rairdon's Subaru of Auburn. Thank you for the five stars! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

August 17, 2025

No follow up on concerns after promising to let me know in a day ! It's been over a week and I still haven't been contacted! More

by arn-thewire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service writer
Aug 20, 2025 -

Rairdon's Subaru of Auburn responded

I apologize for the delay in following up on your concerns. We strive to provide timely communication, and it's disappointing to hear we fell short this time. Please reach out at your convenience so we can address any outstanding issues. Thank you, Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

August 11, 2025

Thank you for taking care of my car. I will come to you again. Thank you again More

by alexandluda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

Thanks for trusting Rairdon's Subaru of Auburn with your vehicle's care! Here's to safe, smooth miles ahead! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

August 07, 2025

Great staff. Have confidence in the mechanics and the support staffs recommendations. Always kept up to date on progress and expected cost. No surprises. More

by J Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazar
Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

We're delighted to hear you feel confident in our team here at Rairdon's Subaru of Auburn. Thank you for sharing your trust in us! - Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

August 06, 2025

Van, Gabe, and Michael at Rairdon Subaru went out of their way to make us feel at ease throughout all stages of my new car purchase. I went in to service my older vehicle and was able to test drive the More

by Autumnpixy.ee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service team there was great as well.
Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

Congratulations on your new 2025 Subaru Ascent Onyx Edition, Autumn! We're happy to hear that Van, Gabe, and Michael provided a seamless and personable experience throughout your car purchase. Thank you for choosing Rairdon's Subaru of Auburn, we hope to help you with anything you may need in the future! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

July 30, 2025

Quick, easy and no hassle buying experience. Jaden was great and made things easy as pie. More

by todd.a.wallen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

Todd, we're happy to hear that Jaden made your Rairdon's Subaru of Auburn experience a smooth success! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

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