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Rairdon's Subaru of Auburn

Auburn, WA

4.0
240 Reviews
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3025 Auburn Way

Auburn, WA

98002

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Showing 240 reviews

July 07, 2025

I appreciate the attention to my whole car and not just what I came in for. Rairdon shows you that you are important enough to take the extra steps!! More

by Cdshirey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Smith
July 03, 2025

I would take any vehicle Rairdon Subaru of Auburn regardless if Subaru or not. Cameron always takes good care of our vehicle needs, but that is true of everyone we have interacted with in the service More

by Walter Lowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron
Jul 03, 2025 -

Walter Lowe responded

I would take any vehicle Rairdon Subaru of Auburn regardless if Subaru or not. Cameron always takes good care of our vehicle needs, but that is true of everyone we have interacted with in the service department. While I was waiting for a routine oil change to be completed, another service representative had a short talk with a customer. When he left, the two customers commented how they both appreciated the attitude of putting the customers' needs first without trying to "upsell" service needs prematurely. Also, the sales team is great as well. Helen went above and beyond in getting the best financing when we bought our current used Forester several months ago.

July 03, 2025

Prompt & courteous service. Answered questions and upfront with the costs of our service. Did not do unnecessary work and kept to the cost agreed upon. More

by clee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maverick
June 28, 2025

The service center maintain my 2015 Subaru Outback good condition and that helps me to drive the car around with confidence. More

by kthrivi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan, Ciaciuch
June 24, 2025

Excellent care from Nazar in customer service. He kept me informed during the process. The car was ready when he said. He also checked to make sure I installed the cargo mat correctly. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nazar
June 18, 2025

Second vehicle purchase at this dealership. First buying experience was great. Second buying experience was trash. Sales people will tell you anything you want to hear, but when it comes time t More

by M S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Team
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd, Maverick
June 17, 2025

We take both of our Subarus to Rairdon Subaru in Auburn for all service needs. Our loyalty to this dealership has been earned by their great service. Their service department team is always friendly, cor More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hiller
June 17, 2025

Great service under a stressful car breakdown. Called ahead and Nazar met me at the counter, gave me a glass of water and the keys to a rental car. He patiently answered all my questions which wer More

by sherylkimes
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nazar
June 13, 2025

Joe was fantastic! Made us feel welcome. Honestly best auto buying experience ever!! Cannot recommend Joe R and Rairdon highly enough. Love my new Crosstrek and we feel More

by Trewmckenz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ricca
June 12, 2025

Van in sales offered stellar customer service throughout the process. Final finance department was upsetting. He simply would not take a polite no for an answer on warranty upsells leaving me in a bad mood. More

by Limited
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Van
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