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Rairdon's Subaru of Auburn

Auburn, WA

4.5
287 Reviews
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3025 Auburn Way

Auburn, WA

98002

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Showing 287 reviews

December 30, 2025

The service team always does a thorough inspection. Cameron always takes care of us for all three Subarus, and he never tries to "up sale" us to do work sooner than really necessary, which h seems to b More

by Walter Lowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hillier
Dec 30, 2025 -

Rairdon's Subaru of Auburn responded

Walter, we appreciate your feedback on Cameron and our team! Thank you for trusting us with your vehicles. We look forward to seeing you next time at Rairdon's Subaru of Auburn. Safe travels! Tim Timberlake Customer Satisfaction Manager 253-737-1345

December 24, 2025

Nazar was really awesome! He went above and beyond and is credit to your business!! More

by Rockus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the other person’s name!
Dec 26, 2025 -

Rairdon's Subaru of Auburn responded

Rockus, thank you for taking the time to write Rairdon's Subaru of Auburn a review! Nazar will appreciate your kudos. Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

December 09, 2025

They charged me a service fee for using my credit card going to the dealer for service is expensive but I expect that this just seems low rent and petty I hope that they enjoy the extra 20 bucks they have More

by dgrimes365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales Team
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2025 -

Rairdon's Subaru of Auburn responded

I am very sorry that you were upset by the service fee for using your credit card. We certainly don't want to come off as "low rent" or petty, nor do we want to lose your business! If you are open to discussing this further, please give me a call and I will be more than happy to assist you in any way that I can. Best, Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

December 08, 2025

The team was proactive, helpful and very flexible in addressing my service procedure! Highly recommended! More

by Kanio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin from the Service Department
Dec 08, 2025 -

Rairdon's Subaru of Auburn responded

Kanio, thank you for recommending Rairdon's Subaru of Auburn! We are so glad to hear that you had a proactive, helpful, and flexible experience with our team. We hope to welcome you back in the future. Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

December 01, 2025

This is my 3rd outback I've owned, the service I have gotten from Rairdon's is above and beyond what I've received at other dealers, Rairdon's of Auburn is the number one service I've received anywhere More

by arniefarstad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Rairdon's Subaru of Auburn responded

Thank you for your continued trust in Rairdon's Subaru of Auburn and for sharing your great experience with our Service Team, Arnie. We look forward to serving you and your Subaru Outback again! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

November 29, 2025

I always receive excellent service and honest information. Nazar is top notch - thorough and knowledgeable! More

by M
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazar in Service
Dec 01, 2025 -

Rairdon's Subaru of Auburn responded

Thanks so much for your great feedback! We’ll pass along your comments to Nazar and the rest of our team. See you again at Rairdon's Subaru of Auburn! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

November 25, 2025

Good service and explained correctly and clearly. Very courteous. Job well done 👍 I will be back soon. More

by candeatstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Rairdon's Subaru of Auburn responded

We are grateful for your 5-star review! See you next time at Rairdon's Subaru of Auburn. Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

November 22, 2025

Nicholas is the best! He was very thorough. He explained everything regarding my vehicle. I will follow up with him in a couple of weeks to get more work done on my vehicl More

by veronica_johnson8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Rairdon's Subaru of Auburn responded

Veronica, we are so happy to hear that you and your vehicle were well taken care of by Nicholas! All of us at Rairdon's Subaru of Auburn Service Center are grateful for your support and look forward to seeing you back in the shop soon. Safe travels until then! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

November 22, 2025

Logan was awesome and helpful. I think from the many times I have visited and taken my car, he was the most helpful and probably the only person I feel not rushed with. He took his More

by EuMa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Rairdon's Subaru of Auburn responded

We're thrilled to hear Logan provided such a helpful and patient experience! It means a lot to know he took the time to listen and assist you thoroughly. We’ll be sure to share your feedback with him. Thank you for choosing Rairdon's Subaru of Auburn, and we look forward to serving you again! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

November 22, 2025

Love this dealership! I have been using them for the last 5 years and they do not disappoint! Nicholas is great to work with. He is always honest in my opinion. The More

by territ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas in service
Nov 24, 2025 -

Rairdon's Subaru of Auburn responded

Thank you for being a loyal customer for the past five years and for sharing your positive experience with Nicholas and our team at Rairdon's Subaru of Auburn. We look forward to serving you for many more miles! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

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