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Rairdon's Subaru of Auburn

Auburn, WA

4.5
310 Reviews
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3025 Auburn Way

Auburn, WA

98002

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Showing 310 reviews

May 05, 2026

Sales personnel were nice and upfront with all my questions. Felt no pressure to purchase car. More

by Hugo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Alatorre
May 05, 2026 -

Rairdon's Subaru of Auburn responded

Hugo, thank you for visiting Rairdon's Subaru of Auburn! - Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

May 04, 2026

Got me in on time and finished before expected. Washed the car, too - great service! More

by readytomovetowa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a
May 05, 2026 -

Rairdon's Subaru of Auburn responded

We are so happy that our Rairdon's Subaru of Auburn team delivered an excellent experience. Thank you for your kind words! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

April 29, 2026

I previously condemned this outfit as doing business like a small time used car lot. I affirm that re their high pressure to get everytheing they can force out of you but also their reconditioning of used in More

by cubuffalo62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Team
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Business Manager
Apr 29, 2026 -

Rairdon's Subaru of Auburn responded

We appreciate your feedback and are disappointed to learn about the issues you've experienced with our pre-owned inventory. Allow me to apologize for any inconvenience this may have caused. We take these concerns seriously and would like the opportunity to assist you in addressing them further. Please reach out to me so we can work towards a resolution together, thank you! - Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

Apr 29, 2026 -

cubuffalo62 responded

The only possible solution is the reversal of the gap insurance outrage.

Apr 30, 2026 -

cubuffalo62 responded

furthermore $2500understated my trade in vehicle according to capital bank and I have had several fixes necessary on the acquired vehicle, but my beef is with the gap insurance alsao negatively mentioned by capital bank.

April 24, 2026

Do NOT go to Rairdon's Subaru looking for a used car. They are the epitome of used car salesmen that have no integrity and don't deserve your business. I drove an hour to Rairdon's to check out a used More

by Unhappy Customer
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Sales Team
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2026

Nick was extra effort fabulous! Enjoyed his conversation and help. I have a eye washer on by backup camera he helped me confirm. Nick also helped me figure how to save and delet More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Apr 21, 2026 -

Rairdon's Subaru of Auburn responded

We're so glad to hear that Nick provided such helpful and thorough service. Thank you for choosing Nick and the team at Rairdon's Subaru of Auburn. - Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

April 10, 2026

Absolutely wonderful sales team. I traded in two vehicles to purchase one beautiful new Crosstrek. The whole team made my experience so easy. All people involved were so friendly and More

by loristorm1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry, Dianna and Fernando
Apr 10, 2026 -

loristorm1957 responded

Best Subaru dealership! From selection of vehicles to awesome sales team, I highly recommend Rairdon's Subaru of Auburn!

Apr 13, 2026 -

Rairdon's Subaru of Auburn responded

Thanks for your second purchase and your recommendation, Lori! It means the world to us that you trust the Rairdon's Subaru of Auburn team with your business. We'll see you down the road! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

April 03, 2026

Very helpful and friendly staff i didnt feel pressured at all to make a purchance and they were more than willing to work with me of prices and payment to find me the best fit for a vehicle More

by obrien
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Van Huynh
Apr 03, 2026 -

Rairdon's Subaru of Auburn responded

Thank you for sharing your experience! The team at Rairdon's Subaru of Auburn was happy to help you explore your options. We wish you safe and happy miles ahead! - Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

March 31, 2026

Austin in Service provided very efficient friendly yet professional customer service. Excellent customer service experience. Thank you. More

by WTF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin -Service
Mar 31, 2026 -

Rairdon's Subaru of Auburn responded

Thank you for sharing your feedback about Austin! We will pass along your comments to him, and we hope you will visit us at Rairdon's Subaru of Auburn again! - Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

March 19, 2026

The salesman, Chris, was courteous, straightforward, and very knowledgeable. The finance focal, Helen, was thorough and answered all of our questions. More

by Katieczaplewski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Mar 19, 2026 -

Rairdon's Subaru of Auburn responded

Katie, thank you for choosing Rairdon's Subaru of Auburn! It's awesome to hear you had a great experience with both Chris and Helen. Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

March 18, 2026

Fast, knowledgeable, great customer service, great price matches, will definitely recommend, very excited with purchase More

by marisolm4414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trendae
Mar 18, 2026 -

Rairdon's Subaru of Auburn responded

Congratulations on your purchase! We are thrilled that you enjoyed a knowledgeable, quick, and seamless experience with the Rairdon's Subaru of Auburn team, and we appreciate you recommend us. Safe travels ahead! - Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

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