Rairdon's Subaru of Auburn

I appreciate the attention to my whole car and not just what I came in for. Rairdon shows you that you are important enough to take the extra steps!! what I came in for. Rairdon shows you that you are important enough to take the extra steps!! More

Prompt & courteous service. Answered questions and upfront with the costs of our service. Did not do unnecessary work and kept to the cost agreed upon. Answered questions and upfront with the costs of our service. Did not do unnecessary work and kept to the cost agreed upon. More

I would take any vehicle Rairdon Subaru of Auburn regardless if Subaru or not. Cameron always takes good care of our vehicle needs, but that is true of everyone we have interacted with in the service regardless if Subaru or not. Cameron always takes good care of our vehicle needs, but that is true of everyone we have interacted with in the service department. While I was waiting for a routine oil change to be completed, another service representative had a short talk with a customer. When he left, the two customers commented how they both appreciated the attitude of putting the customers' needs first without trying to "upsell" service needs prematurely. Also, the sales team is great as well. Helen went above and beyond in getting the best financing when we bought our current used Forester several months ago. More

The service center maintain my 2015 Subaru Outback good condition and that helps me to drive the car around with confidence. condition and that helps me to drive the car around with confidence. More

Excellent care from Nazar in customer service. He kept me informed during the process. The car was ready when he said. He also checked to make sure I installed the cargo mat correctly. He kept me informed during the process. The car was ready when he said. He also checked to make sure I installed the cargo mat correctly. More

Second vehicle purchase at this dealership. First buying experience was great. Second buying experience was trash. Sales people will tell you anything you want to hear, but when it comes time t First buying experience was great. Second buying experience was trash. Sales people will tell you anything you want to hear, but when it comes time to sign the paperwork the promises are forgotten and you’re told “we can’t do that”. I ended up buying anyway because I didn’t want to go through the process with another dealership. A prudent buyer would steer clear of this dealership. More

We take both of our Subarus to Rairdon Subaru in Auburn for all service needs. Our loyalty to this dealership has been earned by their great service. Their service department team is always friendly, cor for all service needs. Our loyalty to this dealership has been earned by their great service. Their service department team is always friendly, cordial and welcoming. I seek out Cameron when visiting as his interpersonal skills and drive to do what’s best for us and our vehicles is always 5/5 or 10/10. We will continue our loyalty based on our past and current experiences! More

Great service under a stressful car breakdown. Called ahead and Nazar met me at the counter, gave me a glass of water and the keys to a rental car. He patiently answered all my questions which wer Called ahead and Nazar met me at the counter, gave me a glass of water and the keys to a rental car. He patiently answered all my questions which were plenty and kept in touch regarding the repairs. More

Joe was fantastic! Made us feel welcome. Honestly best auto buying experience ever!! Cannot recommend Joe R and Rairdon highly enough. Love my new Crosstrek and we feel Made us feel welcome. Honestly best auto buying experience ever!! Cannot recommend Joe R and Rairdon highly enough. Love my new Crosstrek and we feel so good about the deal. Dealership is full of folks who acknowledge and make eye contact. Very positive vibe. Even the negotiating part was good. The finance rep ,Michael, was wonderful as well. Dealership is well set up - so clean and tidy. Service area was busy as well.You can't go wrong at Rairdon. And huge thank you to Joe for his help,patience and knowledge. Absolutely the best!! More

Van in sales offered stellar customer service throughout the process. Final finance department was upsetting. He simply would not take a polite no for an answer on warranty upsells leaving me in a bad mood. the process. Final finance department was upsetting. He simply would not take a polite no for an answer on warranty upsells leaving me in a bad mood. More