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Rallye BMW
Westbury, NY
10,684 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership.
We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 10,684 reviews
May 05, 2020
tire replacement squeezed me into shop due to tire blowout. Ordered tire for me and handled claim through my tire insurance policy. Service area was set up for maxim squeezed me into shop due to tire blowout. Ordered tire for me and handled claim through my tire insurance policy. Service area was set up for maximum social distancing, wore face masks and gloves. and delivered car with coverings over seats and steering wheel. Great Job! More
by CountuUmUp
Verified CustomerEmployees Worked With
May 01, 2020
My experience overall was very pleasant. The staff was very attentive, courteous as well as helpful. My needs were definitely met. I will give them 5 stars very attentive, courteous as well as helpful. My needs were definitely met. I will give them 5 stars More
by GOSEIN8
Employees Worked With
David O’Neill
May 01, 2020
Truthful, reliable, excellent service, been with them for past 7 years. Compared to other dealers in the neighborhood, Rallye BMW never jack up the price from the first encounter itself. Others seems to come past 7 years. Compared to other dealers in the neighborhood, Rallye BMW never jack up the price from the first encounter itself. Others seems to come down on the jacked up price after bargaining 😀 More
by THAMARARAJEEV
Employees Worked With
Robert Chae, Charles Winter
May 01, 2020
Waste of money and time My car went in with a misfire at the end of february and was diagnosed that the DISA valve was the issue after having a plethora of parts replaced und My car went in with a misfire at the end of february and was diagnosed that the DISA valve was the issue after having a plethora of parts replaced under the SULEV warranty. I got the DISA valve replaced at my shop and still had a misfire...turns out BMW swapped my O2 sensors mistakenly...we switched them back and still I had a misfire, so naturally I brought it back to Ralley. THIS TIME(2nd) they said it was the valve cover that had been cracked and is causing the misfire...they offered me discount on the labor and part since it was "missed" the first time and I went through with the very COSTLY repair. Picked up the car after Bret, my service advisor, said it was READY and repaired... still had a CEL and misfire...Now extremely frustrated I brought the car back the next day for a THIRD time and a few days later they told me after doing a compression test I have low compression in 3 cylinders and need a new engine and also had a faulty starter. I took the car back from Ralley mid march and went to my shop because this seemed very incorrect since I got 3 different diagnostic results every time I went back. My shop did a leak down test, a compression test and checked the cylinders/intake, everything was good, had good compression through all cylinders and cleaned the intake out to fix the misfire, now there is no CEL or misfire and the car is running 100% again. Ralley does not perform good/thorough service and I most likely will never be back. Seems like all they were interested in was making money off me, which is very upsetting. How does an engine go from "needing to be replaced" to perfectly fine after my shop actually does the tests that were said to be performed and gets different results... absolutely ridiculous. More
by JUSTINCICE97
April 30, 2020
Above and Beyond the Call of Duty We have 3 cars leased from Rallye BMW and we are long term customers of Rallye. One of our cars had a complete flat and my wife who is a Medical pro We have 3 cars leased from Rallye BMW and we are long term customers of Rallye. One of our cars had a complete flat and my wife who is a Medical professional needed the car, especially in this environment. Chris Blanco the Service Manager truly went above and beyond the call of duty in taking the car in, and having it fixed. Even though he was exceptionally busy he was totally professional and managed everyone beautifully. Thank You Chris and Rallye. More
by FJACOBCHERIAN
Employees Worked With
April 27, 2020
2020 X5 service on time quick service. all service personnel are curious and sincere. Service time promised was met and charges were as promised.Facility was clean on time quick service. all service personnel are curious and sincere. Service time promised was met and charges were as promised.Facility was clean and waiting area very accommodating More
by BERNIE8
Employees Worked With
Emily Reardon
April 26, 2020
540i Fixed I contacted Rallye via email early on Monday morning after blowing out my front left tire and a service person got back to me right away. After havin I contacted Rallye via email early on Monday morning after blowing out my front left tire and a service person got back to me right away. After having my car towed to the dealership Chris, the service manager, was quick to respond and made sure to get my tire replaced within the day. The dealership was operating on a Skelton crew due to the pandemic and were still able to maintain excellent communication and customer service. Thank you Rallye! More
by suzyhecht
Employees Worked With
April 24, 2020
All dealings were friendly and professional. Well done. All questions and work done in a timely manner. All questions answered and call-backs were frequent. All questions and work done in a timely manner. All questions answered and call-backs were frequent. More
by DAVID693
Employees Worked With
Chy Wiggan
April 22, 2020
System update My dash screen on my 2019 X3 M40i was starting to have some sort of fit where it would look like bad reception on an old tv so I made an appointment My dash screen on my 2019 X3 M40i was starting to have some sort of fit where it would look like bad reception on an old tv so I made an appointment to have it checked out since it was a hazard not seeing any instrumentation. Because of the covid 19 situation things had to be handled a bit differently and it seemed unclear when i might get the X3 back but they were able to get it in, diagnose the issue and get me the car back by the end of the day which was great, also providing me with a Lyft ride home and back. It was covered under warranty except for the state inspection renewal which was great. More
by thomasverni
Employees Worked With
