
Rallye BMW
Westbury, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 9,304 reviews
Best in the business Very knowledgeable. Always professional and courteous. Repairs done on time and right the first time. Car always returned clean and washed. Drop-off a Very knowledgeable. Always professional and courteous. Repairs done on time and right the first time. Car always returned clean and washed. Drop-off and pick-up quick and hassle free. More
Service visit for my vehicle Great experience as usual always a pleasure to work with. I would highly recommend my advisor. My advisor is always so very helpful and thoughtful Great experience as usual always a pleasure to work with. I would highly recommend my advisor. My advisor is always so very helpful and thoughtful More
the service was not good. The communication was not good. I had the same issue a few months ago and brought my car in. I was advised that it would cost me to have them invest The communication was not good. I had the same issue a few months ago and brought my car in. I was advised that it would cost me to have them investigate why my passenger seat light is on. They told me that I must have spilled something on the seat. I told them that I am the only person that drives the car and that I never spilled anything. So I left. A month later, it was pouring outside and when I got in the car, I saw that there was a leak from the roof via the light about the visor. Now, I am not a car expert, but I can't imagine I am the first person with this issue. So i had to bring the car back again. I was not provided with the same vehicle, and I have young children. It was a HUGE hassle, and their communication with me was not good, at all. I really like the car, but I will think twice before leasing another BMW- and I currently have two BMWs from this company. Also, it takes forever for someone to get on the phone and if whomever was working on your vehicle is not there, nobody can give you any information, and nobody ever calls you back. I work full time and this was a real inconvenience, and frankly, the manager in charge of when I first brought the vehicle in was rude, and we had words. i do not know his name- so I can't tell you. But I am not happy at all with ppl in charge. The men at the actual service center are always very kind. however, they supposedly washed the car, and it was such a below par job- I guess since it was a curtesy, they didn't have to vacum. More
The gentlemen at the serv ctr was exactly that, Gentlemen! The team made my appointment smooth and easy... Especially on 12/31, they made the visit an in and out without a hassle. My personal/work phone stop w The team made my appointment smooth and easy... Especially on 12/31, they made the visit an in and out without a hassle. My personal/work phone stop working on New Years eve. Mr Oneill looked up a Verizon center had one of the drivers drop me off to fix my phone and picked me back up to my waiting car. I can not, will not go to any other dealership/service center. More
Our experience at Rallye BMW Staff members were very helpful and friendly. We had a very good experience overall with Mr. Henry Lou in acquiring our first BMW which we enjoy drivi Staff members were very helpful and friendly. We had a very good experience overall with Mr. Henry Lou in acquiring our first BMW which we enjoy driving. He was very patient, knowledgeable and professional. More
Check engine light Mr Hines keep me well informed on the progress of my vehicle . Truly professional and courteous service, I highly recommended Rallye BMW. Our X5 is w Mr Hines keep me well informed on the progress of my vehicle . Truly professional and courteous service, I highly recommended Rallye BMW. Our X5 is working perfectly More
Service for Recalls Stopped by the dealership before Christmas to take the car in for a few recalls (airbags and floormats?) and everything was taken care of by Adam Rama Stopped by the dealership before Christmas to take the car in for a few recalls (airbags and floormats?) and everything was taken care of by Adam Ramano in less than 36 hours! Awesome More
Very accomodating very helpful and courteous I did not have an appointment and service was prompt and my car was returned washed. I highly recommend Rallye for servi very helpful and courteous I did not have an appointment and service was prompt and my car was returned washed. I highly recommend Rallye for service. More
Good experience with the Rallye Bmw people. Efficient and happy time. Professional service is very helpful. Will be returning if anything wrong with my car in the fut with the Rallye Bmw people. Efficient and happy time. Professional service is very helpful. Will be returning if anything wrong with my car in the future. More
Extremely Satisfied What a beautiful dealership!!! This was my first visit/service at Rallye. I was impressed and very happy with my experience. Although I didn’t purch What a beautiful dealership!!! This was my first visit/service at Rallye. I was impressed and very happy with my experience. Although I didn’t purchase my 750 from Rallye, I will continue to service it there. More