Carol Clark-Muniz
Carol Clark-Muniz at Rallye BMW

Carol Clark-Muniz

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.7
993 Reviews

On behalf of Rallye BMW, I would like to welcome you to our dealership! I am a Service Advisor who is ready to take care of your vehicle needs and get you back on the road safely. I have extensive knowledge of the products and services that we provide, and I make it a priority to get you in and out within a timely manner. I never make customers purchase products they don’t need, and I will always remain honest, professional, and ready to help. You can count on me to get the job done right!

4.7

993 Reviews

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993 Reviews of Carol Clark-Muniz

August 09, 2026

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Carol Clark-Muniz provides outstanding customer service. The entire team at Rallye was knowledgeable and attentive. More

by SASCHETT
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Recommend Dealer
Yes

August 09, 2026

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This dealership is making money for their owners, they told me some work that my vehicle needs ,,, but so far no problem . I will keep track and will confront them about it , $4500 worth of work. Even the More

by LAFAYETTE
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Recommend Dealer
No
Aug 10, 2026

Rallye BMW responded

We're committed to providing reliable service advice, and it's concerning to see that you feel differently. I'd like the opportunity to review your visit details and clarify any misunderstandings regarding the work suggested for your vehicle. Please consider reaching out at your convenience. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

August 08, 2026

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I was very disappointed with this service. Nothing was fixed and yet I was charged over 700. Ralleye has always been a solid dealership and unfortunately I no longer feel this way. More

by LAURAJOOSTEN
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Recommend Dealer
No
Aug 10, 2026

Rallye BMW responded

Hi Laura. We're upset to receive this 1-star rating. I sincerely apologize that our top-quality care wasn't made apparent during your visit, and I would like to assist you with any outstanding repairs. Please be in touch when you have a moment. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

August 04, 2026

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Very professional and courteous. . Also the dealership is clean, comfortable and spacious, This is all I have to say. More

by patriciajweiss
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Carrozzo

Aug 05, 2026

Rallye BMW responded

It's awesome you enjoyed our professionalism, courtesy, and dealership environment at Rallye BMW. Thanks for sharing your thoughtful review, Patricia!

August 02, 2026

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Very professional and all were eager to answer any question .plus were very polite if they could not answer More

by ttdominick
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Recommend Dealer
Yes
Aug 04, 2026

Rallye BMW responded

Thank you for sharing your review! It is a pleasure to hear our team answered all your questions in such a professional and polite manner. Rallye BMW is here if you need anything else. Take care!

July 26, 2026

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I have been a customer for approximately eight years and I am always satisfied with the service that you provide. I primarily work with Carol and she is very attentive to my needs and requests. In closing, More

by POUSMANN7
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Recommend Dealer
Yes
Jul 27, 2026

Rallye BMW responded

Thank you for your continued trust and feedback! We're delighted to hear you had another great experience with Carol and our team. We look forward to serving you again at Rallye BMW. See you next time!

July 26, 2026

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One of my best experiences, and I think that i'm going to continue to use the v m w brand especially gasoline cars, really appreciate it.The service was above and beyond excellent.I really really appreciate More

by pasolaboy29
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Recommend Dealer
Yes

Other Employees Tagged: Bianca Kalmar

Jul 27, 2026

Rallye BMW responded

We're delighted to hear about your excellent experience with our team! Thank you for choosing Rallye BMW and sharing your feedback. It's wonderful to know you're a fan of our brand, and we look forward to assisting you again soon!

Jul 27, 2026

pasolaboy29 responded

Keep up the good work eyes couldn't say enough about the you guys take the time to hear the customer.Take care of the vehicle

July 26, 2026

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I have previously indicated complete satisfaction with Ralleye. Salesman was friendly and knowledgeable, as was finance and service. More

by king53
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Recommend Dealer
Yes
Jul 27, 2026

Rallye BMW responded

Thank you for your continued trust in Rallye BMW! We're pleased to hear our team made your experiences seamless from sales to service.

July 23, 2026

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This a well run dealership with knowledgeable staff. Angelo my salesperson is a straight shooter and there were no surprises. More

by waxer92
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Shields

Jul 23, 2026

Rallye BMW responded

Thank you for the review! We're glad Angelo and the team provided a straightforward and knowledgeable experience. We appreciate your business at Rallye BMW!

July 19, 2026

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Completely satisfied with the personal touch approach. I sensed only a desire to be pleased. More

by king53
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Recommend Dealer
Yes
Jul 20, 2026

Rallye BMW responded

Thank you for the kind words for our Rallye BMW team! We are here to help!

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