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Rallye BMW - Service Center

Westbury, NY

4.5
5,322 Reviews

5,322 Reviews of Rallye BMW - Service Center

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March 22, 2020

The service dept has gone downhill. Never thought I’d be subjected to the type of misinformation, lies & deficient service recently received at Rallye!! The dealership lost my business! More

by ABWLAW
Recommend Dealer
No
Employees Worked With
Chy Wiggan
Mar 23, 2020 -

Rallye BMW responded

We are sorry to hear of your recent experience at Rallye BMW. At Rallye, we take customer service seriously and want to make sure any mishaps you may have encountered are taken care of. Please give me a call to discuss in further detail. Thank you, Christopher Blanco Service Manager 516-833-4862

March 22, 2020

Excellent service. Brett was his usual fantastic self!! In this particular time, the whole group was tremendous.. thank you .. I appreciate everyone’s wonderful attitude and effort More

by amedeogranata32
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David O’Neill
Mar 23, 2020 -

Rallye BMW responded

We appreciate your kind words and positive feedback. We thank you for your business and look forward to seeing you again in the future!

March 22, 2020

Brett is always very helpful, great personality states the facts and provides all available options to consider without trying too hard to push me into getting anything unnecessary. :-) More

by RODRICKS
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Rallye BMW responded

Thank you for the positive feedback regarding your recent experience. We are pleased to know Brett was helpful and informative during your visit and we look forward to seeing you again in the future!

March 22, 2020

Excellent service ! Carol is attentive, knowledgeable and a pleasure too work with. She takes the time to throughly explain everything that is needed to have your vehicle running at its best. More

by THERESA936
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Rallye BMW responded

Thank you for your feedback on your recent service experience. We appreciate your kind words regarding your experience with Carol and we look forward to seeing you again in the future!

March 20, 2020

I have either been owning or leasing BMWs on and off since 1972… Your service was fabulous… I have used Ford dealers in the past 10 years… And yours was head and shoulders above the rest… While waiting More

by sjr723
Recommend Dealer
Yes
Employees Worked With
David O’Neill
Mar 23, 2020 -

Rallye BMW responded

Thank you for the wonderful feedback, we are excited to know our service team was able to make your recent experience fabulous.

March 19, 2020

Excellent service My experience at dealerships was excellent , everyone treat me well from the Pearson who check me in. I have been to other bmw dealerships and not rec More

by ADRIAN.DOUGLAS76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Mar 20, 2020 -

Rallye BMW responded

Thank you for the positive feedback. We are happy to know you were treated well and that your recent experience was an excellent one.

March 18, 2020

excellent everyone very attentive and professional all good- had a very nice experience thank you thank you thank you thank you thank you can't say More

by WILLIAM.BURNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano, Emily Reardon
Mar 19, 2020 -

Rallye BMW responded

Thank you for your generous feedback. We thank you for your loyalty and are happy to know your recent experience was attentive and professional.

March 17, 2020

As always service was gear. My service adviser David ONiel kept we informed and as always very easy to work with. Easy to get loaner More

by MYRA.KRALSTEIN
Recommend Dealer
Yes
Employees Worked With
David O’Neill
Mar 18, 2020 -

Rallye BMW responded

Thank you for your positive feedback. We are happy to know your recent service appointment was easy and informative.

March 17, 2020

Minor Accident in X5 I had a minor accident in my X5 that caused lots of internal work. My service advisor, Dennis Deljanin, was great. He kept me informed on what was More

by How LI NY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Deljanin
Mar 18, 2020 -

Rallye BMW responded

Thank you for your 5-star review. We are happy to know you are okay after your minor accident and that Dennis was able to assist you in having your X5 back to normal as soon as possible!

March 17, 2020

Carol Clark-Muniz is a 5 star employee. Carol Clark-Muniz is a 5 star employee. Excellent knowledge, efficency and fabulous customer service. Best employee I have ever dealt with in any car More

by Vito_M5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 18, 2020 -

Rallye BMW responded

Thank you for your wonderful feedback. We are excited to hear Carol was fabulous to work with and that she was able to assist you efficiently with all your car buying needs.

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