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Rallye BMW - Service Center

Westbury, NY

4.5
5,289 Reviews

5,289 Reviews of Rallye BMW - Service Center

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January 14, 2020

Been customer for a very long time But this time I was Very unhappy with the service the way it was handled. They need to communicate not text very unprofessional unhappy. More

by GRACEMUNAYIRJI
Recommend Dealer
No
Employees Worked With
Christopher Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David O’Neill
January 14, 2020

Kind and friendly greet from the reception. Professional Kind and friendly greet from the reception. Professional service advisor gave great advise balance between cost and value. Job get done on time and More

by LEO KWAN
Recommend Dealer
Yes
Employees Worked With
Kyle Ma
Jan 15, 2020 -

Rallye BMW responded

Thank you for your great five-star review, Leo! We hope you visit our service department again in the future!

January 13, 2020

Dennis Deljanin rocks! Dennis is professional, knowledgeable and helpful. He is a great brand ambassador for BMW and Rallye BMW. The overall Rallye team does a quality job More

by SpeedyNYer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Rallye BMW responded

Thank you for your great feedback regarding our team members, Dennis and Christopher! We hope to see you back again soon to provide you with another professional, knowledgable, and helpful experience!

January 13, 2020

Excellent Service Had a service light come on and a recall on a minor issue, got a loaner, and by the end of business my vehicle was ready and then I was in and out. More

by ronald.nir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I just don't recall who my service manager was but she was great!
Jan 13, 2020 -

Rallye BMW responded

Thank you, Ronald, for your five-star review regarding your recent service visit! It is lovely to know that you were in and out and that you were provided with excellent service. We hope you visit us again in the future!

January 13, 2020

Great service, friendly staff. Lenard Brechner took care of my X3 lease. Very knowledgeable, friendly and very helpful. It was a pleasure to deal with him. I will recommend him to More

by EHANONO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenard Brechner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Rallye BMW responded

Thank you for your thoughtful feedback and recommendations to our dealership! We look forward to seeing you back again in the near future!

January 13, 2020

Flywheel repair Chy was his usual typical professional advisor. He provided exceptional service and a great experience. He also explained everything clearly. Nic More

by WWONG0405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chy Wiggan
Jan 13, 2020 -

Rallye BMW responded

Thank you for being a returning customer to our dealership and for leaving your kind feedback for our team member, Chy. We hope you visit us again in the future!

January 12, 2020

Brought my car in for a repeating problem. My service manager, Carol kept me updated on the progress of the car repair which took several days. More

by SGARAY330
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Rallye BMW responded

Thank you for your five-star service review! It is great to know that our team member, Carol, kept you updated on the progress of your vehicle. We hope to see you back again soon!

January 12, 2020

Chy was always to busy to call me back to give me update and I been 2 times to this place and still they didn’t figure it out what is problem with my car. First they said alignment and I paid around $200 fo More

by NAMITSAHNI
Recommend Dealer
No
Employees Worked With
Chy Wiggan
January 11, 2020

Very happy with the annual service on our 5 Series the staff made it easy to make the appointment and they were ready when I pulled into the service bay. More

by JIMBODE26
Recommend Dealer
Yes
Employees Worked With
Robert Chae
Jan 13, 2020 -

Rallye BMW responded

Thank you for your five-star feedback! We are delighted to know that you were very happy with your annual service with us. We look forward to seeing you back again in the future for your next service!

January 10, 2020

problem wasn't fixed Of course I was upset that I had to get 3 new tires on the car so quickly, but I guess that happens. I was more upset that the problem was not fixed More

by SSHAFRANEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chy Wiggan
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