5,289 Reviews of Rallye BMW - Service Center
Been customer for a very long time But this time I was Very unhappy with the service the way it was handled. They need to communicate not text very unprofessional unhappy. Very unhappy with the service the way it was handled. They need to communicate not text very unprofessional unhappy. More
Kind and friendly greet from the reception. Professional Kind and friendly greet from the reception. Professional service advisor gave great advise balance between cost and value. Job get done on time and Kind and friendly greet from the reception. Professional service advisor gave great advise balance between cost and value. Job get done on time and had my car washed. More
Dennis Deljanin rocks! Dennis is professional, knowledgeable and helpful. He is a great brand ambassador for BMW and Rallye BMW. The overall Rallye team does a quality job Dennis is professional, knowledgeable and helpful. He is a great brand ambassador for BMW and Rallye BMW. The overall Rallye team does a quality job. More
Excellent Service Had a service light come on and a recall on a minor issue, got a loaner, and by the end of business my vehicle was ready and then I was in and out. Had a service light come on and a recall on a minor issue, got a loaner, and by the end of business my vehicle was ready and then I was in and out. More
Great service, friendly staff. Lenard Brechner took care of my X3 lease. Very knowledgeable, friendly and very helpful. It was a pleasure to deal with him. I will recommend him to Lenard Brechner took care of my X3 lease. Very knowledgeable, friendly and very helpful. It was a pleasure to deal with him. I will recommend him to anyone that want to lease or buy a BMW. More
Flywheel repair Chy was his usual typical professional advisor. He provided exceptional service and a great experience. He also explained everything clearly. Nic Chy was his usual typical professional advisor. He provided exceptional service and a great experience. He also explained everything clearly. Nice job by him as always. More
Brought my car in for a repeating problem. My service manager, Carol kept me updated on the progress of the car repair which took several days. manager, Carol kept me updated on the progress of the car repair which took several days. More
Chy was always to busy to call me back to give me update and I been 2 times to this place and still they didn’t figure it out what is problem with my car. First they said alignment and I paid around $200 fo and I been 2 times to this place and still they didn’t figure it out what is problem with my car. First they said alignment and I paid around $200 for it and second time rim problem which my insurance company paid $400 and god knows what they will tell me this time. Tomorrow I’m going back again and hope someone can fix the problem. Second day they didn’t even give loaner car and I was without car for 6 days. I don’t know what they’re doing there. I will never recommend this place to anyone. More
Very happy with the annual service on our 5 Series the staff made it easy to make the appointment and they were ready when I pulled into the service bay. staff made it easy to make the appointment and they were ready when I pulled into the service bay. More
problem wasn't fixed Of course I was upset that I had to get 3 new tires on the car so quickly, but I guess that happens. I was more upset that the problem was not fixed Of course I was upset that I had to get 3 new tires on the car so quickly, but I guess that happens. I was more upset that the problem was not fixed, so I had to make another trip to the dealership to pick up the car. I was very happy with the loaner and the valet service, was just upset about the extra round trip. I don't know why we were told to pick up a car that was not ready. More