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Rallye BMW - Service Center

Westbury, NY

4.5
5,282 Reviews

5,283 Reviews of Rallye BMW - Service Center

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July 17, 2019

service everything good except took longer than I was told (2 hrs vs. 90 mins). facility is clean and comfortable. loaner was available but i didn't take. More

by AJSILVER333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i don't remember employees' names
Jul 17, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! We are sorry to hear that your visit took longer than expected to discuss your experience in further detail please give us a call. Thank you, Christopher Blanco 516-833-4862

July 16, 2019

Customer service They were all very attentive and thorough from beginning to end. The staff made sure my car was taken in quickly and i received it back washed and rea More

by RJB620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gianni Marini
Jul 16, 2019 -

Rallye BMW responded

Thank you for taking the time to share your feedback with us! We are happy to hear that our team provided you with such excellent assistance, however, we are sorry to hear that you were not fully satisfied with your experience. Please give me a call to discuss your visit in further detail. Thank you, Christopher Blanco 516-833-4862

July 16, 2019

in and out Bad tire in and out in less then an hour. Super service centre. To get a tire at 3 pm on a Friday is amazing. Everyone who worts there is a true profe More

by mikb79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David O’Neill, Gianni Marini
Jul 16, 2019 -

Rallye BMW responded

Thank you for sharing your five-star review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

July 15, 2019

Door malfunction Courteous staff, Quick Service, I comfortably waited for my repair to be completed on the premises. Service staff was knowledgeable about repairing th More

by LAZER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

July 11, 2019

Excellent Service We purchase and service all our BMW's at Rallye. Have dealt with Chris Blanco for many years; always have excellent service, courteous experience star More

by BEEBRA626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2019 -

Rallye BMW responded

Thank you for taking the time to share your review with us. We're so happy to hear that your service experiences have always been such a pleasure while working with Chris! If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

July 10, 2019

Excellent service Every employee that I spoke with were friendly and courteous. I was informed of progress and service was completed earlier than expected. The lounge a More

by SDALES1582
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James DelVecchio
Jul 10, 2019 -

Rallye BMW responded

Thank you for sharing your review with us. It is a pleasure to hear that your experiences while working with our team have always been so great. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

July 09, 2019

First Experience with Rallye BMW First time going to Rallye BMW, staff was polite and attentive. Tech did a great job, very clean work could not even tell someone worked on car, nothi More

by jetcar98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cant remember their names right now, but the guy who checked me in and the guy that did the loaner car for me both did a great jobs., Rafael Correia
Jul 09, 2019 -

Rallye BMW responded

Thank you for sharing your review! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

July 09, 2019

Excellent! Customer Service was excellent! Very friendly and professional staff. I have never had any issues with my vehicle after I get it serviced at your deal More

by DRUCANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Jul 09, 2019 -

Rallye BMW responded

Thank you for sharing your review! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

July 09, 2019

5 star Rallye gets 5 stars on quality of work, customer relations, ease of appointments, payment and loaners. I actually enjoy going too the dealer. Have b More

by mona.engel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Jul 09, 2019 -

Rallye BMW responded

Thank you for sharing your review! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

July 09, 2019

professional service, very friendly I brought my car in for inspection, Adam service me very quick, the whole process is just 30 minutes. My car get a car wash too, Everything is neat More

by PASSELCN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Jul 09, 2019 -

Rallye BMW responded

Thank you for sharing your review! It is a pleasure to know that Adam provided you with such excellent assistance. We hope to see you again!

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