Rallye BMW - Service Center

Frustrated and disappointed I purchased a used 2015 bmw 428i convertible with x drive it an extra car so I driven less 5000 miles and it has been in my garaged the entire time I I purchased a used 2015 bmw 428i convertible with x drive it an extra car so I driven less 5000 miles and it has been in my garaged the entire time It has back to Rallye Bmw more than 5 times The brakes pads where down to the metal -when purchased?!-because I had an independent mechanic look at Which Rallye replaced then, Back to dealer twice for AC And then a Dead key fob, a Leak in convertible top twice. Second visit for convertible top Carol said not covered by CPO. It’s at dealer now I no longer want car; the trust is lost and feel the leaky top will be on going issue I no longer want this car I don’t have time to keep going dealer- takes too much time! Carol is hard reach and text after hours. I’m so done with Rallye and this car I contacting my lawyer on Monday WORST EXPERIENCE OF MY CAR LIFE No stars and no way to give negative star More

Service Great service, Team was great awesome wait time is very limited and they took care of you. I will recommend this dealership to anyone. Staff is very Great service, Team was great awesome wait time is very limited and they took care of you. I will recommend this dealership to anyone. Staff is very cautious and polite. Thank you More

Great Parts Dept & Service Dealt with Parts which provided accuracy, courtesy, and ability. Service provided was more than I anticipated as compared to other Long Island located Dealt with Parts which provided accuracy, courtesy, and ability. Service provided was more than I anticipated as compared to other Long Island located BMW dealerships that I have dealt with previously More

Outstanding The service was overall absolutely excellent friendly explained everything tonme better than Freeport was not friendly you want to have great customer The service was overall absolutely excellent friendly explained everything tonme better than Freeport was not friendly you want to have great customer service iam a Nurse practioner the same way I take great pride in my patient care is the same way I was treated by BMW More

Amazing Service crew First of all the staff is amazing, friendly as well as fair with everyone. Most importantly is the GQ t that the service associate, Alex is a knowledg First of all the staff is amazing, friendly as well as fair with everyone. Most importantly is the GQ t that the service associate, Alex is a knowledgeable, brotherly and well kept asset to BMW. My goals are to continue to drive a BMW for as long as I am able to drive and deal with RALLYE BMW only. The fact that my BMW is a well kept 2008 550i and that the staff (especially Alex) always make sure it is in perfect condition and intensions to keep it like that, will ensure that I will remain loyal as well as happy with RALLY BMW ! As I Combat Veteran, I am also happy to have served in war and know that a dealership like RALLYE BMW exists. Very honorable !! More

always a great experience...meet my needs Adam Romano is a credit to your Brand n Service,always goes the xtra yard to make sure I leave satisfied,quality n service top shelf...thank you Adam Adam Romano is a credit to your Brand n Service,always goes the xtra yard to make sure I leave satisfied,quality n service top shelf...thank you Adam More

Extremely accommodating My service person Cby is always so helpful and makes me feel at ease that all will be taken care of. Couldn’t ask for more. My service person Cby is always so helpful and makes me feel at ease that all will be taken care of. Couldn’t ask for more. More

Knowledge, Experience and Courtesy I continue to be totally impressed with the level of knowledge imparted by the service personnel. What is rare is that it comes with extreme efficienc I continue to be totally impressed with the level of knowledge imparted by the service personnel. What is rare is that it comes with extreme efficiency and courtesy, not a foregone conclusion from other service institutions. More

Great service Everytime i have had to use the service center at Rallye it has been nothing but a pleasure. The staff is very friendly, helpful and knowledgable. Everytime i have had to use the service center at Rallye it has been nothing but a pleasure. The staff is very friendly, helpful and knowledgable. More

I had a flat tire and needed a replacement tire I have tire insurance, and it took almost an entire day, for Rallye to get the approval to change the tire. I had the use of a loaner car, but was I have tire insurance, and it took almost an entire day, for Rallye to get the approval to change the tire. I had the use of a loaner car, but was upset, that the repair did not happen in a more timely manner. More