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Rallye BMW - Service Center

Westbury, NY

4.5
5,338 Reviews

5,338 Reviews of Rallye BMW - Service Center

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June 04, 2019

service experience Service was excellent as always, loaner car provided quickly. Service was performed quickly, and received car in clean condition. Service advisor Fran More

by MASTERDXBALLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that Frank provided you with such excellent assistance. We hope to see you again!

June 03, 2019

Excellent Customer Service The team went out of their way to ensure that my 2017 530i xDrive radiator problems were fixed properly. They took the time to find the problems I id More

by SCOTT.RICHTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharonda , Chy Wiggan
Jun 03, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that Chy provided you with such excellent assistance. We hope to see you again!

June 03, 2019

Seamless Handling of a Problem I limped in with a flat tire and a check engine light on and Carol Clark-Muniz made my problems disappear. I got a loaner car at the last minute and m More

by NHOWELL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that Carol provided you with such excellent assistance. We look forward to seeing you again!

June 02, 2019

Great Service all the time Always A+ Service anytime I visit Rallye. Service advisor and staffs are very tentative to customers. Excellent loaner car program. Sales is very info More

by troy1star
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Deljanin
Jun 03, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

June 02, 2019

Excellent service. I’m very satisfied with the service, they really exceeded my expectations. I’m very happy with my truck, thanks BMW RALLYE. You are The best!!t More

by PEITOMENDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James DelVecchio
Jun 03, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

June 02, 2019

Tire service As always I’m satisfied with the service I receive at Rallye BMW. Frank made may experience from drop off to pickup seamless. Keep up the good work More

by JMAIA65
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that Frank provided you with such excellent assistance. We hope to see you again!

May 31, 2019

David O’Neill was my sales manager great guy very reasonable Fix problem first time the right way good techs . Also David was good with taking the labor cost down a little bit to help out More

by JOHNCHRISTO18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David O’Neill
Jun 03, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

May 31, 2019

Annual Service I had brought all three BMWs in for their Annual Service and have always been content with the service and the courtesy presented to me by the staff. More

by JNGJNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that Carol and Scott provided you with such excellent assistance. We appreciate your loyalty over the years and hope to see you again!

May 30, 2019

Service advisor Adam Romano is the best - if not for him, I wouldn’t take the time or trouble to come out to Wesrbury. The service department could improve their rat More

by SNFLIPPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
May 30, 2019 -

Rallye BMW responded

Thank you for taking the time to provide us with your feedback. We are happy to hear that Adam continues to provide you with such great assistance. However, we are sorry to hear that we were unable to provide you with the five-star service experience that we strive for. Please give me a call to discuss your service appointment in further detail. Thank you, Christopher Blanco 516-833-4862

May 30, 2019

Great personal service Rallye, and service adviser Adam Romano went out of their way to exceed expectations. They adapted to evolving circumstances, and kept me informed thr More

by mebanchik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
May 30, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that Adam provided you with such excellent assistance. We hope to see you again!

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