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Rallye BMW - Service Center

Westbury, NY

4.6
5,335 Reviews

5,335 Reviews of Rallye BMW - Service Center

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September 10, 2018

Ultimate service Rallye BMW service is the best. Chy is a great service advisor, who knows exactly what your car needs and gets it done. Friendly personnel, remarkable More

by BigMoneyMurph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chy Wiggan
Sep 11, 2018 -

Rallye BMW responded

Chy is a great asset to our team! Thank you for your positive feedback, we look forward to being here for all of your automotive needs in the future.

September 09, 2018

yearly inspection and a few minor repairs Aside form a bit of an initial wait when I got there the service was completed perfectly and on time. Loaner was ready and my car was perfect wh More

by BLEWY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Sobin
Sep 10, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership, and thank you for choosing Rallye!

September 09, 2018

Service They were excellent and professional . Mr. Wiggan was courteous. initially I waited in the service lounge. Then Mr. Wiggan came explained all of the i More

by DELCHAM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chy Wiggan
Sep 10, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. We're glad you put your trust in Rallye for your automotive needs!

September 09, 2018

Excell3nt strives It’s always a pleasure when Frank or Dennis are our advisors taking care of any and all needs of our BMWs. They are the reason when looking for anot More

by Rocco6578492
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Service
Sep 10, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. Our desire is to exceed all of your expectations in fulfilling your automotive needs.

September 09, 2018

Always best service. Rallye BMW has best service. I have been to many BMW service centers but by far Rallye is the best. Thanks guys. Keep up the great work ! More

by MMOON710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David O’Neill, James DelVecchio, Adam Romano, Jessica Paniagua, Alex Echeverry
Sep 10, 2018 -

Rallye BMW responded

It's so nice knowing our customers choose us proudly. Thank you for the feedback regarding your experience with us, we look forward to working with you again soon!

September 09, 2018

Annual services gets expensive I put my car in for annual service and It turned out I needed an alignment and two tires. Adam took the time to walk me through the details to ens More

by DOREENMINCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Sep 10, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. We're glad you put your trust in Rallye for your automotive needs!

September 09, 2018

fabulous service department The service department is like no other. Extremely organized, clean and friendly. The work is done quickly and efficiently. They cleaned the car and More

by MINERVALISA
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names of the other employees. , Adam Romano
Sep 10, 2018 -

Rallye BMW responded

Thank you for your positive feedback, we're glad you had an enjoyable experience at our facility!

September 06, 2018

Rude service advisor.. fraudulent rates bogus repairs Horrible service. False diagnostic test. Bogus prices for repair. Racist service advisor who wouldn't provide a loaner. Lied to my face. Reciev More

by KEISHAG1226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James DelVecchio
Sep 18, 2018 -

Rallye BMW responded

Hello, Thank you for reaching out to us with these concerns, your feedback is important to us. I'd like to personally follow-up with you regarding this matter to get a better understanding of what went wrong during your experience. I look forward to speaking with you. Best regards, Matthew Carlson Service & Parts Director 516-833-4863

September 05, 2018

service I found the representatives were courteous and extremely knowledgeable took that extra step so everything in servicing my vehicle would be beyond t More

by RICHARD95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Corssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James DelVecchio, Dominick DeChiara
Sep 06, 2018 -

Rallye BMW responded

Thank you for your five-star review of our dealership and your experience working with our staff. Our team is dedicated to going above and beyond for our valued guests!

September 05, 2018

So soThe A window lift motor was replaced but the technicians never snapped the door panel back in place A wheel was replaced and I had to ask for the origina More

by GAGABRAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
Sep 18, 2018 -

Rallye BMW responded

Good afternoon, Thank you for reaching out to us with these concerns. Please contact me directly so that I can learn more about the issues that you experienced during the last service visit. I look forward to speaking with you. Best regards, Matthew Carlson Service & Parts Director 516-833-4863

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