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Rallye BMW - Service Center

Westbury, NY

4.5
5,278 Reviews

5,278 Reviews of Rallye BMW - Service Center

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July 15, 2018

Great Service!! They have great customer service. I’m very happy with the results of my service experience. They are professionals in everything they do. Thanks for t More

by GQE79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Jul 16, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. Our desire is to exceed all of your expectations in fulfilling your automotive needs!

July 13, 2018

Exceptional service Everyone at Rallye was extremely professional, knowledgeable and polite. James DelVecchio was a pleasure to work with. He kept me informed and provi More

by CARUSOSTEVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James DelVecchio
Jul 16, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership, and thank you for choosing Rallye!

July 12, 2018

Warranty passenger airbag seat mat Frank did a great job working with me through my warranty service. My repair was completed timely and car returned sooner than I had expected. Great More

by HUGHES2U
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2018 -

Rallye BMW responded

We're happy that you were provided with excellent service. Thank you for your feedback!

July 12, 2018

excellent adam is great to work with, on top of everything. had me in and out as expected. I ask for him every time I am in for service More

by RCAPPELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Jul 16, 2018 -

Rallye BMW responded

We're very pleased to hear Adam was able to provide you with excellent service. Thank you for choosing Rallye!

July 11, 2018

Great service. Loved adam Adam was more then helpful! Even guys that greet you to drop off car!! Great experience would recommended bmw and this dealership without hesitation More

by DONNAHILBIG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Jul 11, 2018 -

Rallye BMW responded

Thank you for your positive feedback, we're glad you had an enjoyable experience at our facility!

July 11, 2018

The entire team is exceptional. Earlier this year I bought my first BMW. Joel was amazing, he got me exactly what I wanted and made the process simply enjoyable. He even checked in More

by michaelG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Sobin, Adam Romano
Jul 16, 2018 -

Rallye BMW responded

Thank you for your kind review, Michael! We are honored that you have made Rallye BMW as your dealership. We hope to serve you for a long time to come.

July 11, 2018

THE WORST SERVICE WORST SERVICE I EVER HAD IN MY ENTIRE LIFE. I gave a star because I had to. The whole service dept is absolutely unorganized. There is no commu More

by TK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheneta Dailey
Jul 19, 2018 -

Rallye BMW responded

Good afternoon, Unfortunately, I'm unable to locate your information in our records. Your complete satisfaction is our top priority, so it's important for me to understand where our shortcomings are to help us improve. Please contact me at your convenience to discuss your experience further. Best regards, Matthew Carlson Service & Parts Director mcarlson@rallyebmw.com 516-833-4803

July 11, 2018

Survey Please See below. The people I had listed are very good at what they do. They treat their clients with dignity and respect. I always make it a point t More

by PDEDONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Sobin, Richard DeAngelo
Jul 11, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. We're glad you continuously choose Rallye BMW for all of your automotive needs!

July 11, 2018

I have 3 BMW vehicles wouldn't go elsewhere. We get great service even when last minute appointment are made always reliable. I always see a line for cars being dropped off for service but the pr More

by RKAUFMAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Sobin, David O’Neill, Steve Kaufman
Jul 11, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership, and thank you for choosing Rallye! We appreciate your loyalty and recommendation!

July 11, 2018

Happy Customer The service is excellent everything is reviewed for your approval before the service is started, and if something changes you are immediately contact More

by TOYS1810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Deljanin
Jul 11, 2018 -

Rallye BMW responded

Thank you for choosing Rallye! We're committed to your satisfaction and aim to provide the best automotive experience possible.

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