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5,335 Reviews of Rallye BMW - Service Center
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August 07, 2018
They never remember I can’t have a suv for loaner even when They r unorganized inefficient awful sent out car with I inflated tires and not cleaned Sheneta great Management awful Need new manager and organiz They r unorganized inefficient awful sent out car with I inflated tires and not cleaned Sheneta great Management awful Need new manager and organizational review More
by FISCALWIZARD
Verified Customer
August 06, 2018
Superb Excellent David O’Neill is fantastic Extremely professional and very caring The entire staff from checkin to completion is Perfect Very clean D Excellent David O’Neill is fantastic Extremely professional and very caring The entire staff from checkin to completion is Perfect Very clean Does not get any better than Rallye More
by DRRHERMAN
Employees Worked With
David O’Neill
August 06, 2018
the broken AC was not fixed the first visit The air conditioner was not working and the car was returned to me without having checked if there was a leak and when I brought it back the 2nd time The air conditioner was not working and the car was returned to me without having checked if there was a leak and when I brought it back the 2nd time sure enough there was a leak. It should have been checked and fixed the first visit More
by Mumford
Employees Worked With
Sheneta Dailey
August 05, 2018
Low tire pressure They were very understanding when I showed up because of low tire pressure on Friday at 5:30 and equally so when I called the following morning at 10: They were very understanding when I showed up because of low tire pressure on Friday at 5:30 and equally so when I called the following morning at 10:00am. It took awhile to find the leak (puncture) but they did with as little drama as possible since I had to wait for it and tire insurance is a lengthy process now More
by CYNTI55
Employees Worked With
Other Employees :
Wish more introduced themselves,, George Kanes, Chy Wiggan
August 05, 2018
Service I had a list of problems with my car and all was done as promised they offered me a loaner for next day even if I did not purchased my car from them , I had a list of problems with my car and all was done as promised they offered me a loaner for next day even if I did not purchased my car from them ,great job and thank you so much. More
by adrienamasi
Employees Worked With
James DelVecchio
August 05, 2018
Effective and Efficient A dealership that feels attentive to the my needs - - they have what you need when you need it regarding service. Been there for a new car, recomm A dealership that feels attentive to the my needs - - they have what you need when you need it regarding service. Been there for a new car, recommended my friends and family. Purchased a certified Preowned and I switched my X6 service center to come here for service just because of the treatment. Very Friendly! More
by JFORR100
August 04, 2018
very satisfied the service department is one of the best in Rallye very please all the time I have taken my other BMW to other dealership for service and needed to the service department is one of the best in Rallye very please all the time I have taken my other BMW to other dealership for service and needed to go back several times to fix the problem but Rallye service was able to find the problem and fix it right away. More
by MESSYHENNY
Employees Worked With
David O’Neill
August 03, 2018
Worst dealership experience ever I went to Rallye on July 26th, 2018 to get my vehicle serviced. The technician assured me that servicing would only take about an hour, and also told I went to Rallye on July 26th, 2018 to get my vehicle serviced. The technician assured me that servicing would only take about an hour, and also told me that the service documents would be sent to me via email. I signed my car return papers on the same day, as I was promised that my car would be serviced on that day. I didn't receive any notification or communication from the service department on that day nor the day after, so I called Rallye on July 30th, 2018. The technician told me the service member was working on the documentation and that I should receive it by the end of the business day on July 30th, 2018. I didn't receive any updates, so I called again and was able to speak to the specific service technician who was supposed to service my car. He informed me that the dealership lost the keys to my car, which caused a delay in the service. He said as of July 31st, 2018 that my vehicle has still not received the service as promised on July 26th, 2018. Nobody in the service department thought to contact me to inform me of the delay and the issues that had occurred. This is by far the worst dealership I have ever been to, and the most I have had to follow up with any company for anything. More
by dealerrater23
Employees Worked With
August 02, 2018
Keeps to their word My experience with Rallye has shown that they live up to their commitments and are always there to address any issues you may have. I have been a loya My experience with Rallye has shown that they live up to their commitments and are always there to address any issues you may have. I have been a loyal customer for 13 years. More
by FINNOCENTE
Employees Worked With
Gianni Marini
August 01, 2018
I’ve had nothing but great service for 15 years I am very pleased with the service I have gotten over the years. Carol has advised me honestly about my X3 and I trust her experience. I am very pleased with the service I have gotten over the years. Carol has advised me honestly about my X3 and I trust her experience. More
by BETTY_THOMAS00
Employees Worked With
