Rallye BMW - Service Center

satisfied customer Everything went perfectly from arrival through receiving a loaner car to picking up my own car. The staff couldn't be more pleasant and professional. Everything went perfectly from arrival through receiving a loaner car to picking up my own car. The staff couldn't be more pleasant and professional. More

Perfect in every way I was overdue for service. Was greeted by 3 service specialists. Chy was my service specialist. How wonderful he was. Addressed one concern I had as I was overdue for service. Was greeted by 3 service specialists. Chy was my service specialist. How wonderful he was. Addressed one concern I had as if it was the most important detail of his day to remedy this tiny noise I had mentioned. Loaner was amazing clean and perfect. Chy asked the person who helped with loaner to take extra good care of me. Chu showed photos of wife and daughters and we chatted a bit. He called later to provide update. I was a little bit busy but he didn't let it phase him. Just said all okay and I would need to wait til tomorrow. I did, and then the following day he called and was fine with me coming late in day to switch cars. When I came in at 7:45 pm, my car was sparkling and the people that greeted me had energy and smiles you only hope for in the morning, not at the end of the day! Thank you, service here is remarkable. I'd like to bring my team to visit and witness the level of Service provided by your service team. More

Always first class,leave no details out. Sheneta Dailey always goes beyond expectations, and expedites service. She is a top professional, and coordinated service during making the appointme Sheneta Dailey always goes beyond expectations, and expedites service. She is a top professional, and coordinated service during making the appointment, through completion. I ask for her each time and I am not disappointed. More

You are the best. I CAN ONLY SAY THAT ALL THE PEOPLE AT Rallye want me to have a great experience and that is just what I have. Thanks to everyone. I CAN ONLY SAY THAT ALL THE PEOPLE AT Rallye want me to have a great experience and that is just what I have. Thanks to everyone. More

Tire replacement I replaced 3 tires on my 535i. The service was fantastic. David O'Neill explained and advised on what should be done when tires are replaced. I didn't I replaced 3 tires on my 535i. The service was fantastic. David O'Neill explained and advised on what should be done when tires are replaced. I didn't have to wait on the service, I was given a loaner for the duration of the service. David called when my car was ready for pick-up and explained what was done an the cost. Great job. More

Excellent Service As usually the service at Rallye BMW was top notch, in and out in no time, waiting for the car is a pleasurable unique experience.... As usually the service at Rallye BMW was top notch, in and out in no time, waiting for the car is a pleasurable unique experience.... More

Excellent Service Service was performed and my car was ready on time as predicted. My car was washed and vacuumed also. The Service Department has always gone above a Service was performed and my car was ready on time as predicted. My car was washed and vacuumed also. The Service Department has always gone above and beyond for us. More

Phenomenal The team was so helpful and went way out of their way to provide ultimate customer service and satisfaction the best consideration and respect for the The team was so helpful and went way out of their way to provide ultimate customer service and satisfaction the best consideration and respect for the customer More

Usual Experience As usual, I had an excellent experience at Rallye BMW. Chy Wiggan took great care of me and kept me updated on the status of my car. The only issue I As usual, I had an excellent experience at Rallye BMW. Chy Wiggan took great care of me and kept me updated on the status of my car. The only issue I had was that when my car was returned to me, the air pressure in all 4 of my tires were different and not the correct pressure. I brought the car back the next day and Chy took care of it. More

My experience was great Rallye Bmw has the best service department by far . Christopher Blanco is my service advisor, he goes above and beyond to guarantee that I'm completel Rallye Bmw has the best service department by far . Christopher Blanco is my service advisor, he goes above and beyond to guarantee that I'm completely satisfied More